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Quality Engineer

Location:
São Paulo, SP, Brazil
Posted:
July 21, 2016

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Resume:

CELSO YUKIO EIZAK

Brazilian, ** years old, married, 1 child

Jundiaí - SP - Brazil

+55-11-976**-**** / +55-11-996**-**** - acvsrv@r.postjobfree.com

TARGET

QUALITY MANAGER

EDUCATION

Graduate Studies in Business Management - IBMEC, 2006

Bachelor's Degree in Mechanical Engineering with a minor in Control & Automation - USP, 2003

LANGUAGE SKILLS:

English - Fluent / Japanese - Intermediate / German - Basic / Spanish - Basic

QUALIFICATIONS SUMMARY

Professional with over 15 years of experience in industrial processes, quality management, and in improving production and logistics processes. Solid background working in multinational companies in the automotive, energy, and auto parts industries: SKF (Brazil), Tecsis (Brazil), Toyota (Brazil and Japan), and Mercedes-Benz (Brazil).

Development of continuous improvement projects and dealing with non-conformities.

Planning and implementation of various quality and continuous improvement tools such as Pareto Diagram, Cause-and-effect diagrams (fish-bone chart or Ishikawa Diagram), Histogram, Check Sheets, Scatter diagrams, Control charts, Flowchart, PDCA / 8D / PSM / DMAIC, FMEA, Six Sigma, and 5W2H, APQP/PPAP.

Strong expertise in quality engineering in the following processes: auditing of suppliers, welding, assembly, painting, forging, heat treatment, and machining.

Supervision and management of suppliers (audit, enhancements, approval, and monitoring), manufacturing processes (assembly, finishing, painting, ultrasound inspecting, grinding, Honing, and packaging).

Training and management of teams in different industrial units and business units.

PROFESSIONAL BACKGROUND

Sep/2013 to Jun/2016 SKF DO BRASIL LTDA.

Large multinational company (more than 1,000 employees and 46,000 employees worldwide), one of the leading global suppliers of products, solutions for clients, and services in the segment of bearings and seals.

Quality Assurance Manager

Set up the quality assurance team involving Coordinators, Process Engineers, Engineers from vendors, as well as Quality Analysts, Technicians, and Assistants.

Defined the roles and responsibilities of each level, the procedures, assessments, and gave feedback to the team.

Adapted the way of dealing with the scrap from production through daily indicators, weekly meetings, and monthly reports for the manufacturing director.

Improved the flow of material involving the supplier, manufacturing process, and client by defining the responsibilities and time for executing each stage of the process.

Deployed tools to facilitate visual management, reducing waste in the production.

Negotiated and approved projects for cost reduction with customers.

Increased customer satisfaction by improving the support, the assertiveness, and speed in the responses of SKF’s quality team when there was the occurrence of deviations found by them (effective application of the 8D tool).

Trained the coordinators and leaders of the production teams regarding quality tools.

Held monthly meetings of critical analysis of results regarding the quality with the factory’s leadership.

Results:

Reduced the customer’s complaints by 40%.

Reduced by 50% the DPPM ((number of defects / quantity received) x 1 million) of parts received from suppliers.

Reduced the indicator of losses and scrap from 5.1% to 1.8% in the production, representing a reduction of

R$ 4.5 million by implementing 6 sigma projects in the area.

Worked on the ISO/TS 16949 re-certification of the Cajamar plant in Nov/15 (zero non-conformity).

Aug/2010 to Aug/2013 TECSIS – ADVANCED TECHNOLOGY & SYSTEMS.

Large national wind turbine manufacturing company with 8,000 employees.

Projects Coordinator (May/2012 to Aug/2013)

Started up plants through defining scopes, resource management, and viability of deliveries according to the time lines established.

Standardized communication for the success of the projects through formal meetings for setting goals and deadlines, ensuring the quality of the services provided.

Held weekly conference calls with customers in Spain, the Netherlands, and the USA in order to update the subjects regarding the projects.

Quality Supervisor (Aug/2010 to Apr/2012)

Set up the quality team (engineers, analyst, group leaders, team leaders, inspectors, and assistants), defining roles and responsibilities of each level, procedures, assessments, and gave feedback to the team.

Was responsible for controlling the quality of three plants (about 190 employees) with a focus on leading the inspection team’s routines and in standardizing and improving the production processes.

Set up the improvement of indicators of defects, scraps, and cost of non-quality.

Developed forms of problem solving, monitoring of results, holding daily and weekly meetings with production/engineering, analyzing process capability, and approving new products.

Provided customer service to GE Energy as the resident representative, ensuring the quality from design to serial production.

Reduced the defects per product (wind blades) by 60% and reduced by 50% the structural defects of the field.

Feb/2004 to Jul/2010 TOYOTA DO BRASIL

Large multinational vehicle manufacturer with more than 3,000 employees.

Senior Engineer - Quality Control (2009/2010)

Mid-Level Engineer - Quality at Headquarters, Japan (2007/2009)

Junior and Mid-Level Engineer - Quality Control (2005/2007)

Trainee Engineer - Production Planning & Control (2004/2005)

Quality control:

Was a facilitator in knowledge transfer between the headquarters and the plant in São Bernardo do Campo.

Negotiated with future customers of Toyota in the USA (Kentucky, Texas, Los Angeles, Alabama, and West Virginia) with an alignment of 100% of the requirements for the supply of parts for a new project.

100% of the team of engineers was approved with the resolution of a problem in line with the headquarters’ methodology (Problem Solving).

Reduced by 20% the costs with complaints from other units of Toyota in Argentina and Venezuela through the implementation of problem solving and dissemination to the similar lines.

Reached a level of defects and scrap that was less than 1% and a capacity greater than 1.00 (forged parts) through the investigation of failures and inefficiencies, interventions with Engineering and qualification of a new line to the levels of the Japanese headquarters.

Monitored the Production Processes (welding, heat treatment, machining, assembly, and painting), critical analysis of processes, definition of the control plan, specification of measurement, validation of corrective actions, and provisions of non-conformity parts.

Planning and Development of Improvement Projects:

Reduced inventory by 20%, keeping five days of inventory at the plant.

Prepared worksheets for calculating the need to import while considering the rates of losses by type of part, forecast for the next 3 months, and stock of 5 working days at the plant.

Reduced by 30% the costs with the remaining inventory by controlling consumption/scrap in the change of the production line of an old vehicle for the new model.

Developed Improvement Projects with a focus on Production Planning, layout of spare parts, calculating the quantity of parts and import requirements, and improving the Kanban system.

Developed packaging of parts for Argentina and Venezuela and controlled the payments and complaints.

Audited and improved the acquisition and production process with on-the-job training.

Feb/2002 to Oct/2003 MERCEDES-BENZ DO BRASIL

Internship - Development & Testing Area

Aug/2000 to Dec/2001 FAPESP - USP’s TEST LAB

Scholarship holder - Scientific Initiation - Petrobras Project

INTERNATIONAL TRIPS

International experience with several business trips to the United States, Japan (over 17 months), Germany, Italy, and Argentina for working on new projects, technology transfer, and negotiation with customers.

COMPLEMENTARY COURSES

Internal Auditor in accordance with ISO/TS 16949:2009 and ISO9001:2008

Emotional Intelligence - SKF Leadership

Workshop Deep Dive into Lean Manufacturing Assessment

Strategic Planning Workshop (Hoshin Kanri)

Problem Solving - Toyota Institute

SPC, Quality Tools, MSA, FMEA, APQP/PPAP.



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