Kristen V. Mallardi, SHRM-CP, PHR

Wadsworth, Ohio

Cell: 330-***-**** Email: acvsih@r.postjobfree.com

Summary of Qualifications

Human Resources Leader and strategic business partner in driving key talent and safety deliverables.

Human Resources Management experience in gaming, retail, healthcare, and manufacturing environments.

Extensive experience with growth, acquisitions, transformational leadership, engagement, change management and front line supervisory development and coaching.

Successful background in leadership positions overseeing employee base of 200-800 people covering multi-locations.

Professional Experience

Bekaert Corp.

(Global Steel Wire Transformation and Coating 4.4 Billion Euro in Sales )

Area Human Resources Manager Orrville, Ohio

April 2011 - Present

Strategic Business Partner providing guidance and coaching to department leaders and associates regarding human resource practices, interpretation of company policies, problem solving, mediation, conflict management and compliance for two manufacturing plants in Ohio and Kentucky.

Lead & drive the execution Human Resources processes including job grading, executive compensation, career planning, performance management, organizational development, succession planning, recruiting and staffing to create a high performance organization.

Participate in various Transformation workstreams/activities as HR Subject Matter Expert and help to drive activities to engage, enable & empower associates.

Provide leadership in the areas of employee relations, employee engagement, empowerment culture, conflict resolution, and transformational leadership.

Created on-boarding program for plants to ensure new hires are being properly trained on safety, workplace policy.

Created Employee Engagement programs such as, surveys, value based leadership award program, Accountability Award, and Safety Hero program.

Reduced turnover by 7%.

Investigates harassment and all Civil Rights complaints

Supervise Human Resources support staff.

PSC Metals Mayfield Heights, OH

(Ferrous and Non-Ferrous Scrap Metal Processors, 1 Million in Sales)

Regional Human Resources Manager

January 2008- April 2011

Developed new employee on-boarding procedure, and designed trainings for managers.

Responsible for the development of Human Resources policies for non-union locations such as, Attendance, Substance Abuse, and Employee Conduct.

Designed employee retention programs which resulted in the reduction of turnover.

Provide leadership in the areas of personnel, employee relations, training, and employee engagement.

Supervise Human Resources support staff.

Develop and facilitate trainings to managers in behavioral interviewing, harassment, employee engagement and coaching.

Investigates harassment and all Civil Rights complaints.

University Hospital Cleveland, OH

Senior Human Resources Generalist

2006-2007

Strategic Business Partner providing guidance and coaching to department leaders and associates regarding human resource practices, interpretation of company policies.

Manage core performance management and feedback processes.

Collaborate with senior leadership to drive workforce-planning initiatives.

Research, identify and address organizational effectiveness issues within designated business areas.

Conduct assessments and provide a clear picture of the current state and action plans to move business units forward.

Provide proactive guidance and counsel to managers and employees on employee relation’s issues.

Mardi Gras Casino & Hotel Charleston, WV

Director, Human Resources

2004-2006

Assistant Director, Human Resources

2003-2004 (Gaming Resort, union and non-union with 800 employees)

Represented the interests of the casino during May 2006 contract negotiations.

Supervises the human resources, payroll, and receptionist staff consisting of 10 direct reports.

Implemented on-line recruitment program and application tracking system, which resulted in a cost savings of 45,000.

Provide proactive guidance and counsel to managers and employees on employee relations issues. Resulted in the reduction of employee grievances filed by 25% in one year.

Implemented and rolled-out a HRIS system which could create reports pertaining to employee personnel information and data, including but not limited to issues such as, staffing levels, turnover, absenteeism, recruitment, applicant tracking, EEO, ccompensation, promotions, etc. Effectively utilize the HRIS system to obtain, store, and analyze pertinent data and information.

Education & Certification

Bachelor of Fine Arts, The University of Akron

PHR Certification 2010, SHRM-CP Certification 2015

NTL Theory & Practice of Organizational Development and Change 2015

DDI Targeted Selection Program Manger 2013

DDI Training Certification 2011

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