Customer Service Representative
Resume:
YVONNE ROSALINE FERNANDEZ SEVERINO
Sitio San Jose, Barangay II
Bais City, Negros Oriental
Cellphone No.: 092********
****************@*****.*********:*********@*****.***
PERSONAL DATA
Age : 22 years old
Date of Birth : February 13, 1994
Place of Birth : San Carlos City, Negros Occidental
Citizenship : Filipino
Status : Single
Religion : Jehovah’s Witness
Father’s Name : Gil Q. Severino III
Mother’s Name : Helen F. Severino
Skype ID : tebun09
EDUCATIONAL BACKGROUND
COLLEGE: Bachelor of Science in Information Technology
Silliman University
2010 – 2012
Bachelor of Science in Secondary Education Major in English
Silliman University
2012 - 2015
HIGH SCHOOL: Bais City National High School
Bais City, Negros Oriental
2006 – 2010
ELEMENTARY: Special Elementary Science Class
Bais City, Negros Oriental
2001 - 2006
SKILLS
Good communication skills
Fluent in English, Tagalog, Cebuano
Competent computer skills
Good sense of humor
Excellent critical thinking skills
Flexible personality
ACHIEVEMENTS
5th Placer, Regional Press Conference in Photo Journalism, Cebu City (2009)
Proficient in Computer during high School, Bais City (2009)
3rd Placer, Silliman University Speech Contest, Dumaguete City (2010)
Champion, Member of the CCS Cheer Dance Team, Dumaguete City (2011)
WORK EXPERIENCE
Customer Service Representative (Healthcare)
Teletech Dumaguete City
October 2013 – November 2013
Customer Service Representative and Technical Support
SPI Global Dumaguete City
December 20, 2013 – January 5, 2015
Home-Based Online ESL Teacher
51Talk
December 16, 2013 – December 16, 2015
Home-Based Online ESL Teacher
Sankei Online English
January 16, 2016 – May 31, 2016
INVOLVEMENTS
Gawad Kalinga Volunteer (2008 – present)
Attended Regional Schools Press Conference.
REFERENCES
Ms. Vanes Villasis
Supervisor
SPI GLOBAL
Dumaguete City
Ms. Joan R. Aurelio
SPI GLOBAL
Dumaguete City, Philippines
Ms. Jelly Anne Rafal Tolentino
SPI GLOBAL
Dumaguete City, Philippines
I certify that the above information is true and correct to the best of my knowledge.
YVONNE ROSALINE F. SEVERINO
Applicant
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