Customer Service Nursing Home

KATHRYN KENSLEY BUMPAS

*** ******* ***** ******, *******, 36830 256-***-**** *******.******@*****.***

Education

South University Montgomery, AL Grad : June 2016

Associate of Science: Physical Therapist Assistant.

Calhoun Community College Huntsville, AL Undergraduate classes

Westminster Christian Academy Huntsville, AL HS Grad: May 2012

Clinical Education Experience:

9 weeks Arbor Springs Health and Rehab Center Opelika, AL In-patient (nursing home)

7 weeks Rehab Works-Valley Valley, AL Outpatient

Work experience

May 2012 – Sep 2013 Cashier/CES DICK'S SPORTING GOODS, HUNTSVILLE, AL

Assist customers by providing information and resolving complaints

Acquired time management skills and communication skills

Oct 2013 – Dec 2014 Sales Associate JCREW, HUNTSVILLE, AL

Greet customers and ascertain what each customer wants or needs.

Attained customer service and customer first mindset skills

Jan 2008 – Dec 2015 Nanny/Babysitter BABYSITTER, AUBURN & HUNTSVILLE, AL

Maintain a safe play environment.

Dress children and change diapers.

Observe and monitor children's play activities.

Communicate with children's parents/guardians about daily activities, behaviors, and related issues.

Sanitize toys and play equipment.

Support children's emotional and social development, encouraging understanding of others and positive self concepts.

May 2016- June 2016 Tutor foreign exchange student HISTORY TUTOR, AUBURN, AL

July 2016- Dec 2016 Cashier/Market/Cook CREPE MYRTLE AT BLOOMING COLORS, AUBURN, AL

Certification/Licensure

State Board of Physical Therapy: Expected Board exam date: OCtober 6, 2016.

American Heart Association: CPR for Healthcare Providers Expiration: 2017

Volunteerism

FCA leader of high school in 2010-2012

Near His Heart for special needs children 2015-2016

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