Customer experience officer
Resume:
Ekerin Morenikeji
**, ******, ******, *** ****** Bus-stop Egbeda, Lagos.
Tel: 080********,081********
Email: acvsdu@r.postjobfree.com
Career Objective
Dynamic, result driven, sales strategist with 3years experience and records of achievement and demonstration of sucess towards sales growth.while providing visionary sales leadership in competitive market. Hard working, reliable and flexible, with excellent interpersonal skills. Diligent and results-oriented,analytical and hoping to work with teams to actualize organizational goals and objectives.
July 8th,1992.
Gender: Female
Marital Status: Single.
State of Origin: Ogun State.
Education
1997 - 2003 University staff school ibadan
2003 - 2008 wetland secondary school pipeline Lagos state
2009 – 2013 Babcock University
B.A. History and International relations (2:1)
Modules Include: peace and conflict resolution,theoretical history, foregin policy, International Trade.
Employment History
July 2012 – Sept 2012 Taafoo.com
Customer Service Officer
Reviewing and investigating customer complaints.
Efficiently handled general customer enquiries and complaints.
Relief Relationship Officer
Worked in a small team of six people in the firms branch towards the firm’s objective to get 2000 customers in 6 months
Brainstormed ideas on customer base expansion.
Employment History
Oct 2014 – April 2015 Single Eagle Technology
Field Manager
Documentation for Construction.
Efficiently handled general customer enquiries and complaints.
Innovation and creativity toward construction tactics.
Employment History
April 2015 to November 2015. Monik Catering and Events
Head of Operations and Customer Management
Client’s management
Effective customers update .
Innovation and creativity toward construction tactics
December 2015 till date
Debra's Grace Limited
Customer Experience officer.
Sales manager.
Fashion stylist .
Core Competencies
Relationship Building: Negotiation, persuasion, client needs identification, improving customer satisfaction.
People Management: Leadership, communications at all levels, motivating, training and development, influencing, facilitator and builds trust.
Computer skills: Effective use of Microsoft Application package, Microsoft word, Excel, Power point outlook, Internet.
Interpersonal Skills: Time management, excellent communication and writing skills.
High impact: sales presentation
Staff developement programs
Team leadership, coaching and mentoring .
Product knowledge and education.
Hobbies/Interests
Photography, Entertainmentand travelling.
Referees
Bamiyor Johnson.
Zenith Bank plc,
Mrs Adenrele Oyelese.
Monik Catering and Events.
Contact this candidate