Brian O. Poole

***** *. **** ***.

Buckeye, AZ 85326

337-***-****

acvs5u@r.postjobfree.com

Summary

Skilled and dedicated Human Resource Professional with practical understanding of business needs with 15 plus years of Human Resources consulting experience. Areas of expertise includes the management of Leave of Absence programs to include Family and Medical Leave Act (FMLA), Short/Long Term Disability Administration, Uniformed Services Employment and Reemployment Rights Act (USERRA), and Accommodation Management; trained in assessing and selecting employee development theories and practices providing a clear understanding of the concepts, processes, and practices that form the basis of successful Human Resources Development and how to apply to organizational issues for specific strategic objectives and environments.

Education

Master of Arts in Psychology (2011), University of the Rockies, Colorado Springs, CO. (Graduated with honors with 3.85 GPA) Specialized Coursework: Organizational Development, Workplace Psychotherapy, Employee Relations, Conflict Resolution, Workplace Diversity

Graduate Certificate in Human Resources Management (2013), Kaplan University, Fort Lauderdale, FL. (4.0 GPA). Specialized Coursework: Human Resources Development, Staffing and Recruitment, Strategic Compensation, Employment Law; Employee Relations

Bachelors of Science in Theology/Religion (2009), Liberty University, Lynchburg, VA.

Other Training:

90 hours of formal Project Management training

Over 1000 hours of formal leadership development training

Skill Highlights

Has advanced knowledge in complex FMLA and ADAAA issues

Give advice to leaders at all levels on Leave of Absences issues

Represents organization on Equal Employment Opportunity Commissions (EEOC) on Department of Labor Leave of Absence investigations and audits

18 years of leadership experience

Serves as the lead in People Soft development testing with the Leave of Absence area

Experience

Human Resources Delivery and Service Manager, (Manager, Leaves Compliance and Consulting Center) Assistant Vice President March 2014 to Current (Wells Fargo Corporate HR)

Responsible for directing a team of HR Compliance Consultants in multiple locations across the United States providing leadership for maintaining a cohesive team structure supporting the enterprise and management of various job protected leave cases within ADAAA, FMLA, USERRA, international leave, and other applicable federal regulations, state laws, and statutes as well as corporate policies, practices and programs.

Hired, trained and managed a Leave of Absence compliance team specializing in acting as a liaison between Leave of Absence vendor manager, legal, HR professionals, managers and employee on complex Leave of Absence issues.

Managed teams in various locations which processed a monthly average of over 10,000 FMLA and non-FLMA Leave of Absence cases and issued a yearly average of $112 million in Short Term Disability Payments/Long Term Disability Payments.

Recommended and assisted in the implication of the FMLA calculation change from the “look backward” to the “look forward” method. Provided training to HR professionals on the methodology change.

Was chosen by HR Leave of Absence Policy department to be the subject matter expert of all time away issues to include USERRA.

Collaborates with business partners to strategize on complex issues, process improvements, and new initiatives in support of company goals; manages client/vendor relationships to support business goals and objectives; may include vendor negotiation of delivered services and monitoring vendor agreements to ensure vendor compliance.

Worked with Wells Fargo Accommodation Management team during the future leave model project. Lead work stream that developed over 30 project charts as part of the future model.

Served as accommodation manager in their absence providing management assistant on complex accommodation cases.

Human Resources Analyst (FMLA/ADAAA Consultant) January 2013 to March 2014 (Maricopa County Correctional Health Services)

Plans, organize, coordinate, and participate in a variety of human resources functions specializing in FMLA, ADAAA, workplace diversity and EEO law compliance.

Monitor cases from the FMLA through ADAAA process and made recommendation on job search leave or medical terminations. Passed every audit inspection.

Worked with third party vender in resolving STD/LTD disputes, reducing the risk of the organization

Conducted and taught managers on the interactive discussion when employee exhausted FMLA.

Conducted investigations and respond to employee complaints and concerns.

Mentored supervisors and managers about appropriate disciplinary or other corrective techniques responsive to a range of conduct and performance problems

Primary advisor to the director on all employee relations issues; explain rules and procedures to employees and help them understand their rights and obligations

Resolved disputes; manages payroll for employee on leave; assist in recruitment efforts as needed.

Provided guidance to leadership and employees on work place restrictions and reduce work schedules.

Personnel Manager/Program Manager July 2003 to December 2012 (United States Army)

Managed and supervised a 300 member team overseeing every aspect of human resource functions within the organization to include the leave of absence program, work and vocational rehabilitation activities; handled under-staffing, employee conflicts, terminating employees and administering disciplinary procedures;

Analyzed data and made recommendation to senior management on various issues involving organizational effectiveness, organization development, performance management, and disciplinary actions

Assessed daily activities and process created and presented weekly reports with recommendations to senior executives; provided coaching, mentoring, and consultation to subordinates to enhance career development.

Oversaw workplace restrictions and vocational rehabilitation program within the organization to ensure compliance and assisting the team member to make a seamless transition to full readiness.

Tracked, ensured and briefed medical readiness within the organization.

Oversaw the physical rehabilitation program; ensuring members does not violate their workplace restrictions.

Administered special needs rehabilitation physical fitness programs developing exercise programs within the employee’s physical limitations.

Operations Manager/Equal Opportunity Leader January 1997 to June 2003 (United States Army)

Advised the Director, Human Resources on matters relating to personnel staffing and development for 4 strategic business partners, comprised of over 15,000 personnel, located in 15 locations; advised the Equal Employment Opportunity Program Manager on all functions related to EEO training, cultural and ethnic observance events to increase the organization’s cultural awareness; assisted in the administrative support of $23,000 personnel; served as Finance Accounting Officer with a $5,000 monthly operating budget; supervised up to 145 personnel.

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