Management

Sheldon Odom

**** *** ****** **.

Apt. ****

Ridgeland, MS 39157

601-***-****

***********@*****.***

Dear Sir or Madam:

Please accept this letter as expressed interest for a full-time position with your company. The enclosed resume will provide information regarding my experience and abilities.

During the examination of this resume, it will indicate a considerable amount of experience in various types of positions. I would be happy to serve in any capacity in which you feel I am most qualified. I offer a high energy level, strong human relation skills, and the willingness to put forth the extra effort needed to produce quality results.

I have over 20 years experience in management/supervisor field.

I managed a department where I expanded the sales team from 50 representatives to 100 representatives. Due to the success of the department that I manage, we were able to expand sales to include mass market accounts.

I enjoy working with the public, as well, demonstrating products, and educating others in their uses. I believe I would excel in management because I truly find management a challenging and rewarding career; as well, my management background offers an advantage in better understanding the management environment.

I am searching for an organization in which my skills, abilities, and experience will be utilized to their fullest extent. Please contact me at 601-***-**** to arrange an interview or to discuss my qualifications in greater detail.

Thank you for your consideration and I will eagerly await your communication.

Sheldon Odom

6811 Old Canton Rd.

Apt. 3103

Ridgeland, MS 39157

601-***-**** ***********@*****.***

Objective:

To obtain secure full-time employment in a position that will utilize my managerial, organizational, and

team building skills. I would like to work for a progressive company that provides excellent customer service.

Summary of Qualifications:

Fully committed to providing the highest possible standards of customer service and support.

Proven ability to train, supervise and motivate, and evaluate employees

People oriented; enjoy working directly with customers and the general public.

Self-starter; can be depended on to complete a task under minimal supervision.

Understands and appreciates the importance of a job well done.

AREAS OF EXPERTISE

Quality Control Management

Complaint Handling & Resolution

Sales & Marketing

Customer Satisfaction Enhancement

Front-End Supervision

Sales & Margin Improvement

Team building & Training

Cost-Reduction Strategies

Order Fulfillment

Career Achievements

Acquiring over 20 years of management skills.

Expanded a sales team from 50 to 100 representatives

Received numerous letters of recommendation, and appreciation from customers, and management.

Software Skills

Microsoft Word, Excel, PowerPoint, Office Outlook, MS Power Point, MS Access

Professional Experience:

Nissan North America

Canton, MS

2003 – 2014

Area Manager

Align Vehicle Evaluation Section (AVES).

Responsible for detecting and ensuring that Nissan has the highest quality vehicle made in the automotive industry.

Conduct line audits to ensure technicians understand their (SOS) Standard Operation Sheets.

Track and Report countermeasure that are in place for major defect.

Promoted to Manager over QC for the Quality Control Body Shop in 2005.

Extreme Wheels and Tires

Ridgeland, MS

2003 – Present

General Manager

Sheldon Odom Resume’

(Page Two)

Responsible for inside and online sales of customized wheels.

Oversee the entire store functions on a daily basis.

Continuously maintains a high sales volume.

Responsible for closing store and making deposits.

Make sure store is staffed properly to assist customers.

Performs marketing and advertising duties.

Craft Co Inc.

Morton, MS

1995-2003

Quality, Shipping, and Receiving Manager

Responsible for production scheduling for approximately 60 people.

Interfaced with engineering for corrective action measure on quality related issues.

Implemented training courses for new recruits – speeding and profitability.

Promoted understanding of business requirements, system capabilities, and daily job responsibilities.

Season All Windows & Doors

Pelahatchie, MS

1994 – 1995

Manager

Responsible for controlling, analyzing inventory levels, usage of record keep, part ordering system, and production scheduled

Expanded sales to include mass market accounts.

Expanded sales team from 50 to 100 representatives.

Education:

Hinds Community College

Pearl, MS

1994 – 1995

Communication Major

References:

Excellent recommendations upon request.

Contact this candidate