Bonnie Santanna Newark, De 224-***-****
PROFILE
Highly motivated and effective sales management professional with 18 years of experience in four and five star environments and a billion dollar company. Possesses excellent analytical, time management and account management abilities.
EXPERIENCE
SALES MANAGER, Account Management
PSAV, Philadelphia, PA 2012- Present
Area branch record breaking quotas each year. Develop client relations and maintain customer satisfaction. Drive outside sales in Delaware, New Jersey and Pennsylvania. Sell, negotiate and organize corporate, SMERF and convention events with technical needs. Produce client relationships for continued business and company growth.
CATERING & SALES MANAGER
Days Hotel West Chester and Carriage House Restaurant West Chester, PA, 2011-2009 Acquired many new accounts with one producing over 1 million dollars with 141 room full service hotel with 15,000 square feet of meeting space. Manager on Duty on a weekly basis. Produced contract, banquet event details, showed the property to new clients to sell and up sell events.
SALES MANAGER-CORPORATE, GOVERNMENT AND LEGAL
Hilton Doubletree Downtown, Wilmington, DE 2009
Identify revenues from local markets currently using comp set to solicit, maintain active involvement in the community and hospitality organizations, daily review of new prospects. Produced 4.4 million dollars .
DIRECTOR OF SALES AND MARKETING
Salon Secrets Spa and Bella Boutique, Kennett Square, PA 2007-2009
Responsible for developing marketing strategies, marketing plans and budgets. Create executive summaries, create new web designs, film commercials, radio and print media ads. Increased sales by over 20% with in one year.
DIRECTOR OF SALES AND MARKETING
Mendenhall Inn, Mendenhall, PA 1998-2007
Increased wedding market from three weddings to nine weddings per week, increasing revenue to over 8.4 million dollars per year. Responsible for all direct room sales efforts and catering department. Training and hiring of all service fine dining staff. Motivate and promote positive sales environment on a daily basis. Create and implement all sales and catering action plans. Detail conferences, weddings and meetings by preparing banquet event orders.. Managed a sales staff of 8 and a banquet staff of 45.
CIVIL SERVICE
Event Planner, Philadelphia, PA 1996-2002
Planned events for Sam Katz Mayoral Campaign, Coordinated events for The Philadelphia Phillies All-Star Week. Managed events for Not for Profit organizations.
PHARMACY INTERN
University of Penn, Presbyterian Hospital
Philadelphia, PA 1990-1996
Assigned to inpatient and outpatient pharmacy. Specializing in IV therapy and Outpatient Chemotherapy divisions. Training manager for all new pharmacy interns