RICHARD L. FITZSIMMONS, JR.

Palmetto, FL *****

217-***-****

acvrpl@r.postjobfree.com

PROFESSIONAL SUMMARY

Self-motivated forklift operator with 12 years of industry experience. Detail-oriented individual who exemplifies professionalism and an ability to manage multiple projects and tasks at any given moment. Demonstrated history of successful forklift operation and warehouse management, while providing high-quality service for employers and clients. Exemplary leadership qualities and the ability to work with people from varying backgrounds, while implementing team values. Managed second shift operations as a shift supervisor of a produce distribution center, overseeing and assisting with all packing, distribution and loading and off-loading of trucks, and all aspects of customer service during shift. Assistant manager responsible for managing the daily operations of a restaurant, including the selection, development and performance management of employees. In addition, oversaw the inventory and ordering of food and supplies, optimize profits and ensure that guests were satisfied with their dining experience.

Advisor / Mentor

Forklift Driver

Staff Negotiations

Managed Distribution

Leadership

Restaurant Management

Policy Implementation

Short-order Cook

Front-end Loader Driver

PROFESSIONAL EXPERIENCE

DART CONTAINER – Urbana, IL 2012 – 2016

Forklift Operator

Responsible for forklift operation and maintenance of company equipment

Coordinated shipping, receiving, and customer service records

Verified shipment accuracy, completeness, and condition

Unloaded inbound shipments and moved to storage locations

Organized materials in an efficient and effective manner

Located, packed, and loaded shipments onto trucks and trailers

Followed and enforced the highest standards for safety

Provided excellent customer service ensuring client satisfaction

CENTRAL ILLINIOS PRODUCE – Urbana, IL 2006 – 2012

Shift Supervisor

Planned, assigned, prioritized, and evaluated policies, procedures, and standards for all aspects of produce shipping

Managed customer order fulfillment standards. On-time shipments, unit fill-rate, and shipping orders are met

Analysis of hourly employee’s performance relative to unit picks per hour and overall efficiencies

Implement strategies for minimizing warehouse damages and waste reduction

Operated with high sense of urgency and personal initiative, while maintaining good coordination and communication with management team

Made recommendations for changes in staffing as necessary to meet demands of workload; assesses training needs, counseled employees and recommended corrective and/or disciplinary action when appropriate; and documented employee performance

Enforced, and maintained safety standards, policies, practices, and procedures in order to comply with laws and regulations and minimize accidents and injuries; assisted in the ongoing company safety programs

Used computer to record, retrieve, and manage produce orders

SCHNUCKS – Urbana, IL 2005 - 2006

Produce Clerk

As produce clerk was responsible for the proper stocking and rotation of merchandise in the produce and floral department, including trimming, watering, and merchandising of products to ensure fresh, high quality offerings. Additionally responsible for proper inventory control to maximize product freshness and availability. Answered questions from customers about produce and floral products and help increase sales by handing out food samples and by recommending additional items to customers.

JOLLY ROGER – Urbana, IL 1994 - 2005

Assistant Manager

Oversaw and managed all areas of the restaurant and made final decisions on matters of importance to guest service

Supported manager in performing management functions such as staffing and training

Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures

Assisted the manager in recruiting diligent professionals, committed to high principles of service and performance

Enforced sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas

Ensured compliance with operational standards, company policies, federal/state/local laws, and ordinances

Responsible for ensuring consistent high quality of food preparation and service

Maintained professional restaurant image, restaurant cleanliness, proper uniforms, and appearance standards

Estimated food and beverage costs. Worked with office staff for efficient provisioning and purchasing of supplies. Supervised portion control and quantities of preparation to minimize waste

Estimated food needs, placed orders with distributors, and scheduled the delivery of fresh food and supplies

Maintained cordial relations with other staff and assisted them in resolving their issues

Investigated and resolved customers’ issues and complaints regarding operational matters, and handled all queries and client feedback in a professional manner

EDUCATION

Urbana High School, Urbana, IL – 1980

REFERENCES

Adam Seymour, Supervisor, DART Container, 217-***-****

John Rollins, Owner, Central Illinois Produce, 217-***-****

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