DANIELLE J. ROSSI

*** ******** ****, **********, ** 19709, 302-***-****, acvrir@r.postjobfree.com

OBJECTIVE

Subject matter expert with over 20 years of experience in project management and debit and credit card industry. Superior organizational and team building skills. 15 years of coordinating multiple small to medium projects simultaneously.

Technical Skills

Project Manager Practioner certified

Sharepoint

Microsoft Project, Excel, Word, Powerpoint

Clarity

EXPERIENCE

9/18/2015 TO CURRENT

Apex Systems/ Capital One

Wilmington, DE

PROJECT COORDINATOR

I submit documents for quality control mortgage team after research. I coordinate projects to ensure quality control during the submission of documents to an outside vendor. The project results are communicated to management. I develop business requirements needed for projects. Also, I perform other duties and special projects as requested.

4/23/2014 TO 9/15/2015

Cash Connect

Newark, DE

IMPLEMENTATIONS COORDINATOR

As the implementations coordinator I would request bids for atm loads, schedule first cash loads of atms, and establish first line maintenance. There were projects that were large scale to add or change vendors for cash loads or first line maintenance, which I managed. I also participated in projects when new banks were acquired and the atms were to be removed or added to WSFS, by ensuring they are compliant with our network. I would also place cash orders for initial cash load and ensure that we have cash available through a bank or FRB and coordinate new set up if needed, monitor first cash load and follow up with vendor to ensure total amount was loaded. I was also responsible for billing clients for initial loads per contract. Other projects and duties as requested.

5/15/2013 TO 12/13/2013

Planet Payment

New Castle, DE

PROJECT & IMPLEMENTATION COORDINATOR

I was responsible for implementing new clients on the system using Agile project management process. I coordinated upgrades to the internal systems using SDLC methodology, assuring that all projects were delivered on time and within budget. I was responsible for creating project plans to implement new clients on platform, conducting project status meetings with client on: action plans, resolving issues, budget allocations, and task management, submit change requests for all system requirements, projects to ensure all clients have AML/KYC established, project to move the billing and cash provider to new bank, submit all billing for new projects, ensure that all clients are working properly after implementation and that there are no compliance issues.

4/12/1997 TO 5/14/2013

First Data

Wilmington, DE

IMPLEMENTATION COORDINATOR

Converting and implementing new clients on platform with on time delivery using Waterfall methodology while meeting all compliance standards, I would implement and convert debit card programs, manage and develop PM teams to ensure project specifications, time schedules and conversion requirements. I also spearheaded communication efforts between stakeholders, maintaining and facilitating communications on projects, avoiding potential problems, aligning resources and team schedules with database management, trainings, installations and terminal development. I would ensure all necessary paperwork, permits, and approvals are obtained and related during project implementation stages. I would supervise projects to completion and final inspection, conduct project status meeting with clients on: action plans, resolving issues, budget allocations, and task management, recurring participation in the development of existing and proposed products, innovations and upgrades.

1/1/2005 TO 10/1/2006

JP Morgan

Newark, DE

FEE BILLING ANALYST

Enter all fees for PB investment clients, research any discrepancies in billing, submit new clients for new billing rates on investments, coordinate ongoing fees with new fees for PB clients, coordinate any projects that were needed in department

11/1/1993 TO 4/10/1997

American Guaranty & Trust

Newark, DE

ADMINISTRATIVE ASSISTANT

Coordinate payments on life insurance trust by reviewing trust document, assist trust officer in purchases and sales of assets held in trust, send annual billing notices, create documentation of any request made to trusts, other responsibilities as requested by trust officer.

12/1984 TO 7/1/1992

Wilmington, DE

ATM OPERATIONS MANAGER

Maintain department to oversee the operations of 52 ATMs and cardholders, confirm settlement of all ATMs on a daily basis and research any overage/shortage and investigate any cardholder differences per Reg E, determine new locations of ATMs and oversee construction and installation, complete all accounting for funds transferred to ATMs and cardholders, conduct all fraud investigations.

EDUCATION

1998-2001

Wilmington University

New Castle, DE

B.S. BUSINESS MANAGEMENT

REFERENCES

References are available on request.

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