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Sales Customer Service

Location:
Clayfield, QLD, 4011, Australia
Posted:
July 19, 2016

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Resume:

RAJESH SHARMA Crana Court, */** Queens Road

Sales & Marketing Clayfield, Brisbane, QLD 4011

Mobile: 044*-***-***

Email: acvrh1@r.postjobfree.com

Sales and Marketing Professional

Results-driven sales and marketing professional with six years record of success within the manufacturing industry who also possesses impressive leadership skills and a deep understanding of customer-centric sales. Strategic leader with a track record of successfully expanding market share while ensuring existing client loyalty. Having a proven track record of working within a target driven environment and of achieving sales targets consistently. Presently looking to join a rewarding company that provides opportunities for hard workers and over achievers. Additional areas of expertise include: Marketing Strategies & Campaign Execution … New Business Development … Strategic Planning Sales Team Building & Leadership … Corporate Communications & Contract Negotiation Customer Satisfaction Enhancement … Key Account Management … Vendor Management Key Competencies:

Strategic-relationship/partnership-building skills - listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.

Adapt at building a strong bond with each prospect and customer from lead generation to close and beyond through consultative and solution-based approach.

Proven ability to drive record-high marketing campaign response rates and execute successful product launches.

Targeted decision making executives and carefully developed a level of credibility and trust, thereby growing brand loyalty.

PROFESSIONAL EXPERIENCE

UNITED ADVERTISING GROUP (UAG) PTY LTD, Brisbane, Australia Sales Executive April’21 to Present

United Advertising Group (UAG) was established in 2002 in Sydney, Australia. From the humble beginnings in a small office in Bondi Junction, UAG are now one of Australia’s and New Zealand’s most successful Sales Companies.

Responsibilities:

Door to door fundraising for Mater Foundation.

Secure commitments of participation or donation from individuals.

Always create a strong fundraising message that appeals to potential donors.

Ensure that all legal reporting requirements are satisfied. Selected Accomplishments:

Always achieved weekly targets except my first week of joining.

Once rewarded by $50 Coles voucher for winning the Saturday competition by doing maximum sales (3 sales).

FMI LIMITED (FREEMANS), Ludhiana, India

Assistant Marketing Manager – OEM & Export July’13 to Feb’16 FMI Limited is the pioneers and the largest manufacturer of measuring tapes, aluminium spirit levels, measuring wheels, hand tools and cutters. Their products have been marketed under FREEMANS brand since 1950.

Responsibilities:

Managed the company’s domestic as well as international sales and marketing operations for promoting products and accountable for achieving business goals and increasing sales growth.

Leaded and monitored the performance of team members to ensure process efficiency and meeting of individual as well as group targets.

Created and sustained a dynamic environment that fosters development opportunities and motivate high performance amongst team members and also provided highly professional sales and marketing expertise to them.

Represented the company in a number of trade shows in order to maintain and further promote the image of company’s brand.

Created and maintained company’s online profile on major domestic as well as international trade portals and generated business through these portals.

Selected Accomplishments:

Expanded OEM client base by 78 percent in two years by consistently delivering goal-surpassing marketing results and ensuring complete client satisfaction.

Boosted OEM sale by 48.75 percent in the first year of employment and 51.20 percent in the second year of employment after redefining target market and developing comprehensive market positioning, branding and pricing strategy.

Boosted Export sale by 3.25 percent in the first year of employment and 15.55 percent in the second year of employment by offering our vast product range at the most competitive prices to our existing customers against their existing SKUs, which they outsourced from some other sources.

Improved brand awareness within 2 years by conceiving and managing low-cost and highly targeted marketing campaigns.

Established reputation for customer service excellence by going over and above to customize products to meet client needs and by delivering on all commitments, achieving a 90 percent record of on-time implementation.

DEEPAK FASTENERS LIMITED (UNBRAKO), Ludhiana, India Assistant Manager – OEM Marketing May’10 to Jul’13 Deepak Fasteners Limited is the largest industrial fasteners manufacturer in India since 1956 and the proud worldwide owner of UNBRAKO. They manufacture wide range of Bolts, Nuts, Washers, ASTM Studs, Foundation Bolts, Threaded Rods, Clamps and other allied items confirming to rigid international standards such as DIN, ASTM BS, ANSI, IS and ISO etc.

Responsibilities:

Managed company’s OEM business throughout India by leading and monitoring the performance of six sales executives and four backend executives to ensure process efficiency and meeting of individual as well as group targets.

Drove and managed the entire sales process – targeting to top prospects, identifying client solutions, negotiation and closing.

Selected Accomplishments:

Developed new territories throughout India with the end users and increased OEM sale by 60 percent over previous year resulted in total annual OEM revenues exceeded to INR 56 Crores and 53.58 percent revenues (INR 30 Crores) generated by me only.

EDUCATION & TECHNICAL EXCELLENCE

ICFAI UNIVERSITY, Dehradun, India

Master of Business Administration Jul’08 to Jun’10

(Major – Finance, Minor – Sales & Marketing)

GURU NANAK DEV UNIVERSITY, Amritsar, India

Bachelor of Science Jul’04 to Jul’07

(Mathematics, Physics and Chemistry)

Technical Skills: SAP, ERP, MS-Word, Excel, PowerPoint and Outlook



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