RENÉ SPATZ

Holzhaeusernstrasse **, CH-**** Menzingen, Switzerland

+41-78-867-****

acvres@r.postjobfree.com

PERSONAL PROFILE

Highly skilled, organised, focused, and proactive Logistics Coordinator, with over ten years’ international experience within the import/export industry. Possessing excellent bi-lingual customer service and negotiating skills. Able to meet strict deadlines and deliver work of very high standards in high pressured and fast past environments.

STRENGTHS

8 years’ experience with SAP ERP.

Highly experienced in import/export.

Experienced in Letter of Credits and Cash Against Documents.

Strong business acumen with an in-depth understanding of effective systems, processes and operations.

Excellent bi-lingual customer service skills with proven negotiation and relationship building abilities with all key stakeholders - customers, suppliers, freight forwarders, in-house departments.

Excellent organisational and time management skills.

High level of bi-lingual written and verbal communication skills.

Solid understanding of Health and Safety regulations and protocols.

Solid understanding of E-Commerce business functions.

Fluent in 2 languages: German and English, accent free, with the ability to translate documents (IELTS 7.5 / TOEFL iBT - 102).

Solid computer knowledge - Advanced Microsoft Suite.

IT savvy; building customised, high-end computer systems.

WORK EXPERIENCE

ART & FRAGRANCE Switzerland June 2008 - Current

www.art-fragrance.com (+- 500 employees`)

LOGISTICS COORDINATOR EXPORT

Order processing in SAP (pro-forma invoices, invoicing, debit notes, credit notes, stock returns, consignment stock, etc.).

Testing new SAP modules before going live; writing manuals; providing support and guidance to staff.

Independently managing SAP consignment stock at various international customer warehouses (specifically airline/duty free business).

International customer service liaison, including adherence to after-sales service procedures.

Resolving stock availability enquiries in collaboration with the in-house purchasing department and the Supply Chain Manager.

Monitoring delivery schedules and fulfilling annual customer purchase forecast deadlines.

Daily liaison with freight forwarders to coordinate international air/sea/road/rail shipments as well as, requesting and approving freight quotations.

Monitoring warehouse packing processes and ensuring a timely dispatch from the warehouse so that worldwide customers receive accurate, on-time orders.

Requesting copies of transport documents (CMR, AWB, MAWB) and ensuring shipments have been loaded on air/sea/road/rail modules as scheduled.

Issuing procuration’s (power of attorney / SLI) to freight forwarders.

Independently preparing and submitting all required documentation for Letter of Credit and Cash Against Documents transactions with banks.

Product registrations - Independently arranging attestation of required registration documentation in collaboration with chambers of commerce, state chancelleries, embassies and dispatching product samples via courier (FedEx, DHL, TNT).

Compiling statistics and exporting reports from SAP ERP for Key Account Managers and customising the reports in MS-Excel.

Telephonic support to travelling Key Account Managers.

Controlling and approving creditor invoices and contacting debtors for overdue payments.

Independently checking and confirming financial statements.

Translating documentation from English to German and vice versa.

Providing digital marketing material as needed.

Back-end stock availability administration of company`s online stores, as well as subsequent physical stock administration in the warehouse and in SAP ERP.

Independently advertising and selling products on Ricardo (Swiss version of eBay) on behalf of my employer. As well as cash handling, invoicing, packaging and dispatching these products.

ACHIEVEMENTS

Relocated entire bonded warehouse from Switzerland to France, as well as merging two warehouses in France.

Initiated SAP module which allows staff to view changes made to the production schedule and allowing the export and sales department to proactively notify customers of order delays in advance.

Initiated SAP module which allows automatic uploads of orders into SAP via Excel, which substantially reduced order processing times.

Initiated SAP pop-up module which allows multiple printer selections, thus saving time through bypassing several steps from spool to print.

Independently created an archiving system for the export and sales department.

Independently compiled a standardised order processing procedure guideline for sales/export department.

Independently compiled a standardised collection procedure guideline for customers and forwarders.

Independent support management of two major key accounts: one in Germany (annual turnover approximately 3 million Euros) and the other in Russia (annual turnover approximately 4.5 million Euros) - annual purchase forecasts entered into the system at the beginning of each fiscal year and monitoring subsequent delivery schedules (production, stock availability planning, shipping, back-orders, credit notes, returns).

Relocating from Germany to Switzerland January 2008 - May 2008

GUELDENPFFENNIG GMBH Germany May 2006 - December 2007

www.jck.de/affiliates/clothing/?lang=en (+- 500 employees`)

LOGISTICS COORDINATOR IMPORT/ EXPORT

Involved in the development and execution of production orders.

Compiling quotation requests which are sent to various suppliers.

Independently preparing and submitting all required documentation for Letter of Credit and Cash Against Documents transactions.

Ordering, controlling and dispatching of accessories, size samples, photo samples and production samples to customers and subsequently commenting and amending instructions to the suppliers.

Order management with a focus on ETD/ETA management.

Managing financial claims relating to the sale of inventory and managing customer inventory returns.

Ongoing stock control in overseas freight forwarding warehouses.

Debtors and creditors control.

International distribution management (30 to 60, 40” containers a month).

Daily liaison with international freight forwarders and customers.

Translations (German/English and vice versa) and interpreter during meetings.

Customer service and general administrative duties.

Frequent international travel, to Canada and the UK.

Substitute Personal Assistant to the Export Director.

ACHIEVEMENTS

The company had an order worth 300k CAD which was originally rejected by Walmart. Walmart took the order back after I did quality control and inventoried it onsite in a third party Canadian warehouse.

Coordinated relocation of inventory in third party UK warehouse to a new service provider which I nominated.

A1 GLOBAL IT Germany May 2005 - April 2006

BUSINESS OWNER IMPORT / EXPORT

Direct Import of Nikon DSLR Cameras from Japan for resale on EU market with a key focus on Germany and Austria.

Developing marketing and sales strategies.

Repairing, upgrading and building new and used personal computers.

Building customised computer systems (gaming systems, over-clocking, water-cooling).

Customer services - telephone support and service call outs to customers.

Troubleshooting hardware related faults.

Cable, network and software installations.

Invoicing and dispatching of orders to customers.

Selling consumables (paper, ink/toner cartridges) and computer related peripherals (mice, keyboards, hard drives, memory, CPU`s, graphics cards, mainboards, cases, etc.).

Freelance translation services from German to English and vice versa.

GENERALI Germany September 2004 - April 2005

www.generali.de

INSURANCE BROKER

Marketing of insurance and investment products.

Client services - providing financial advice and identify cross sell opportunities.

Selling various insurance packages - including life, disability, medical funds and superannuation.

Assessing clients` risk and investment profiles, and providing financial recommendations.

Processing tax and other statutory returns.

LIBERTY GROUP South Africa December 2002 - May 2004

www.liberty.co.za

INSURANCE BROKER

Marketing of insurance and investment products.

Selling life insurance, disability insurance, medical aid products and superannuation products.

Advising on financial products.

Specialising in assessing clients` risk and investment profile.

Assisting with Tax Returns.

Drawing up of Wills through in-house attorney.

ACHIEVEMENTS

Top Consultant of the month award and youngest member of the in-house top producer club.

“Top Achiever” award in the company.

SPATZ COMPUTER TECHNOLOGIES South Africa March 2002 - November 2002

BUSINESS OWNER

Building, upgrading, repairing new and used computer systems.

Software installations, network cable installations and computer networking.

Troubleshooting and problem-solving.

Overseeing daily operations, including store management.

Inventory control.

Customer service - in store and personal call-outs.

Selling consumables, cash handling and delivering orders to customers.

Debtors and creditors control.

Translating documentation from German to English and vice versa.

Work history prior to 2002 available upon request

QUALIFICATIONS / TRAINING

Import/Export and sales apprenticeship in South Africa - 3 years

Safety and Security Officer (Swiss Federal Office of Aviation BAZL)

Dangerous Goods Officer (Swiss Federal Office of Aviation BAZL)

ICT Support Technician Certification (A+ Certification)

Microsoft Excel, Word, PowerPoint and Access Certification

IT SKILLS

SAP ERP SD (Sales and Distribution) - 8 years

Divalto - French ERP System

Windows 10, 8.1, 8, 7, Vista, XP, 2000, 98, 95

Advanced Microsoft Office

Corel Web Master Suite

Adobe Photoshop

QuickBooks Accounting Package

IT savvy; building customised, high-end computer systems

PERSONAL INTERESTS

Flight simulation PREPAR3D® - Boeing certified software PMDG, used by commercial airlines. My preferred aircraft systems are the Boeing type 737 and the Boeing 777.

Building high end computer systems - my own personal system: Intel i7 3770K overclocked to 4.5GHz with Corsair H110i GT water-cooling, Gigabyte GTX 970 G1 Gaming 4GB graphics card, ASUS P8Z77-LX mainboard, 8GB Corsair Vengeance RAM, 2x 250GB Samsung EVO SSD drives, 2x 500 GB Western Digital Black Hard Drives, Corsair T780 Big Tower, 850 Watt PSU and 3x 24” monitors mounted on an XFX EyeFinity monitor stand.

REFEREES

Alexander Afanasyev, Procurement Manager Hartmut Scholz, Executive Member

Company: Kurs Group Distribution, Russia Company: G. Gueldenpfennig GmbH, Germany

Relation: Customer of Art and Fragrance Relation: Supervisor

Phone: +7-495******* ext. 1495 Phone: +49 54 311 880

Email: acvres@r.postjobfree.com Email: acvres@r.postjobfree.com

Contact this candidate