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Sales Customer Service

Location:
Chicago, IL
Salary:
Negotiable
Posted:
July 20, 2016

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Resume:

Perseo Nietzsche Colon

**** **** ******* ***, *** 1 Chicago, IL 60626

Cell: 347-***-****

acvr90@r.postjobfree.com

Qualifications

As an analytical and organized professional, Perseo offers his sales and merchandising skills to distributors, wholesalers, and suppliers. His interpersonal skills, drive, and infectious positive attitude can ensure customers remain satisfied. He will always go above and beyond for his clients and maintain a positive relationship with fellow coworkers and team leaders. Perseo is a trusted and self disciplined planner and problem solver who will independently exceed expectations. He is an active listener and communicator, with an entrepreneurial work ethic and the ability to juggle multiple priorities and meet tight deadlines without compromising quality. His attention to detail, patience, hard work, and dedication has allowed him to contribute to the significant growth of a company, while representing them in a professional manner.

Education

(CUNY) Kingsborough Community College New York, NY

Graphic Design Major

Key Skills

Computer Skills:

MS Word

MS Excel

MS PowerPoint

Adobe Illustrator

Adobe Photoshop

Outlook

CRM: Salesforce, Zoho, and Netsuite

Other Skills:

Bilingual

Experience

Sales-i Evanston, IL Sales Development Representative /2015 to 2016

Generated qualifying leads, via 50 – 60 calls per day and email.

Invested time to research and clearly understand what industry leaders have and want, to have facts and data based conversations.

Every week, created a checklist of things to do and personal sales goals too hit, in order to work as strategic and effective as possible.

On call and via email/ brochures, I strategically explained in detail, to decision makers, the benefits and values of sales-i, while successfully deflecting objections and asking open-ended questions, to uncover pain points and provide a solution to them.

Coordinated, on tight schedules, an ideal time between prospects and account executive to meet for demonstration.

Maintained a clean and organized desk and workstation, via file cabinets, folders, etc.

After demonstrations, maintained and updated excel file of prospects to follow up with, to uncover feedback, information, questions, and concerns.

Surpassed weekly and monthly quotas.

Acquirent, LLC Evanston, IL Sales Executive /2014 to 2015

Made 40 – 60 calls a day in order to generate leads.

Input call and research information into Acquirent databases.

Generate sales leads through customer referrals, online research, and cold calling.

Catered the value proposition, as a needed solution to help the prospects save money on their vehicle leasing options.

Consistently excelled 100% of quota by making 40 – 50 outbound cold calls per day to Senior and C-level executives.

Uncovered prospect needs and pain points, to penetrate accounts, in order to deliver value propositions on the phone effectively.

Helped identify qualified leads for the Acquirent’s recruitment division.

Surpassed weekly and monthly quotas.

Dora’s Naturals New York, NY Merchandiser and Outside Sales Rep /2012 to 2014

Grew over 100 accounts in Manhattan and Brooklyn and maintained a positive working relationship with key decision makers.

Checked product inventory and placed daily orders with retailers and customers for my assigned accounts each day.

In conjunction with marketing, have taken part in launch of new products to the industry and market.

Compiled and analyzed data from monthly gap and sales reports to identify in-store inventory and increase product presence.

Negotiated with buyers to increase profit and space for all products.

Handled and documented client dissatisfaction and objections carefully and successfully, via phone, email, and in person.

Developed and maintained high visibility and influence with accounts’ key decision makers to advance business opportunities within account.

Established high volume placement for all portfolio products for all accounts.

Through negotiations, brand marketing, and strong relationships, stocked and secured product space in prime areas around stores, resulting in significant growth in sales and a strengthening in future negotiations.

The Food Emporium New York, NY Customer Service and Retail Associate/2007 to 2012

Replenished stock in dairy, grocery, and frozen departments, rotated all perishable items, and monitored damage and spoiled products.

Assisted in resets, inventory, and receiving of deliveries, but also broke down pallets and maintained a safe, clean, and organized workspace.

Ensured aisles were free of debris at all times and cleaned refrigeration units on a weekly basis.

Received, counted, and stocked shipment items for the dairy and grocery departments.

Provided consistently, high quality and timely customer service to achieve individual goals and targeted performance levels.

Utilized product and industry knowledge, to assist customers in suggestions and search of merchandise.

Demonstrated positive, cooperative, and nurturing relationships with supervisors and team leaders.

Achievements

Dora’s Naturals: In 2014, helped award NYC’s Whole Foods Market with 1st place, for their annual North East Market beverage sales.

Acquirent, LLC: Was awarded several separate incentives, for using creative techniques to generate sales.

Sales-i: Broke into food industry, by generating and obtaining sales-i’s first foodservice distributor customer.



Contact this candidate