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Customer Service Human Resources

Location:
Evansville, IN
Posted:
July 20, 2016

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Resume:

Joni Hargett

**** ******* ****

Mt. Vernon, IN **620

812-***-****

acvr7v@r.postjobfree.com

www.linkedin.com/in/jonihargett

HUMAN RESOURCES / CUSTOMER SERVICE PROFESSIONAL

Results-oriented self-starter with ability to work with all levels of an organization. Proven track record of strong motivational and customer relationship skills. Possesses great attention to detail, excellent customer service skills and can simultaneously juggle multiple competing priorities and deadlines. Working knowledge of Microsoft Office suite. Core competencies include:

Problem Resolution

Recruitment and Staffing

Time / Organizational Management

Customer Service

Relationship Building

Planning / Scheduling

Policy Compliance

Attendance/Record Keeping

Updating PR records

Event / Meeting Planner

Payroll assistance

Imput PR in PEOPLESOFT

PROFESSIONAL EXPERIENCE

Sabic, Mt. Vernon, IN February 2016 – Present

Aerotek Temp Service

Administrative Assistant

Organizing and creating classes for more than 2000 employees and contractors for the transition of computer update to SAP program. Updating employees’ e-test after classes have been completed. Assisting the trainers with classes; setting up laptops, picking up rosters, and administrative duties.

AztraZenica July 2016

Kelly Services

Three day event, transferring 300 current employees from Bristol Myers to AstraZenica.

Scanning all Id’s, social security card or passport information into the I-9 for AstraZenica.

Babcock & Wilcox, Mt. Vernon, IN October 2014 – July 2015

Gregg Services, Contractor HR Recruiter – recruiting, setting up interviews, new hire orientation. Called back after brief layoff in July 2013. (See Page 2)

Custom Staffing Services, Evansville, IN June 2014 – Oct 2014

Temporary Staffing Agency

Frontier-Kemper, Evansville IN 3 mo

Enter new employees into PeopleSoft, E-verify, filing, tracking vacation, etc.

Keeping records for attendance and any upgrade on all employee

GAF, Mt. Vernon, IN 2 mo – Customer Service Rep tracking truck freight delivery of shingles

Babcock & Wilcox, Mt. Vernon, IN 2008 - 2013

Global provider of equipment, services and projects for the commercial nuclear industry.

Human Resources Recruiter / Coordinator

Coordinated end-to-end administrative efforts of and support for the hiring process.

Posted and advertised for open positions.

Maintained resume / applicant profile databases.

Screened resumes and employment applications relative to job descriptions.

Verified applicant references, certification / licensure and educational credentials.

Processed new hire paperwork, including data entry into HRIS system and file management.

Scheduled, coordinated and conducted interviews for new hires.

Performed orientations for new on-board employees.

Prepared offer, regret and acknowledgment letters.

Delegated the accurate administration of background checks, including criminal and motor vehicle checks, as well as e-verification of authenticating employment eligibility for new employees while vigilantly monitoring results.

Served as liaison between employees and management in a courteous and professional manner.

Monitored operational compliance with company’s policies and procedures.

Prepared, maintained, monitored and tracked various statistical and departmental reports.

Responded to employee queries, including, but not limited to, benefits claims.

Represented department and took complete responsibility in absence of higher HR management.

Edward Jones, Mt. Vernon, IN 2005 - 2007

A leader in the financial services industry.

Branch Office Administrator

Responded to inquiries, processed orders and handled complaints in a prompt, courteous and effective manner.

Assisted the financial advisor to meet needs of clients.

Managed office administrative duties.

Processed deposits, disbursements and account transfers.

CGB Soybean Processing Division, Mt. Vernon, IN 1997 - 2005

Supply the demands of agribusiness customers in a variety of areas for customers including feed mills, poultry manufacturers, hog farmers and those in the market for wholesale soybean products.

Human Resources Coordinator

Coordinated human resource processes.

Recruited and filled new hire requisitions for employment throughout plant.

Established agendas for all interviews.

Performed new hire orientation.

Broadcasted daily departmental reports.

Acted as internal plant Quality System Auditor.

Served as Member of Employee Safety Committee.

EDUCATION

High School Diploma

Mt. Vernon High School, Mt. Vernon, IN

Achieved Certificate for Franklin Covey Workshop



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