PROFESSIONAL OBJECTIVE

Pharmaceutical/medical industry position, willing to relocate

EDUCATION/TRAINING

Lester B Pearson College of the Pacific, Victoria, BC Canada, IB, French & Economics

University of New Mexico, Albuquerque, New Mexico, Bachelor of Arts (2001) Foreign Languages

Universidad Central del Ecuador, School of Medicine, 4 years of MD school finished overseas

CAREER SUMMARY

Offer 5 years of pharmaceutical sales experience in positions of increasing responsibility or specialty products. Over 5 years experience teaching High School and also adults for professional licensure continuing education. Over 5 years of medical and insurance experience working for a HMO or a hospital (overseas) with clinical and technical insight and knowledge complemented by strengths in the following: staff recruitment/supervision/manage a small business patient relations/education/documentation personnel training/development building/hiring/coaching public speaking/instructor sales and territory management marketing management motivation/team leading translation/interpreting English-Spanish; Spanish-English French-English; English-French; French-Spanish; Spanish-French Responsible, experienced, can do, will do individual with a commitment to the medical/pharmaceutical industry and a strong sense of personal integrity. References attest to salesmanship, flexibility, resourcefulness, resilience, creativity and excellent leadership abilities.

LANGUAGES SPOKEN FLUENTLY

English, Spanish, French, Italian (read, write, speak), travelled, worked & lived overseas

THERAPEUTIC AREAS EXPERIENCE (PRODUCTS)

5 years or more experience in primary care with at least 3 years specialty product experience

Products promoted: Omicef, Accuretic, Accupril, Femhart, Lipitor, Rezulin, Sanctura, Glumetza, Aceon, Estratest, Prometrium, Estratab, Luvox, Loprox, ATS, Topicort, Cardura, Gllucotrol XL, Pneumovax, Spiriva, metformin XR, insulin, insulin pumps, radioactive contrast materials for hospitals, dialysis machines, diagnostics, pregnancy kits, antibiotics, vaccines, Avandia, Levitra, Paxil XR, Coreg XR. Augmentin, Levoxyl, Sonata, Skelaxin, Pradaxa

PROFILE OF QUALIFICATIONS

customer needs selling experience, ability to identify key business opportunities,

multicultural training / motivation/ team leading / timelines, accuracy, follow up and follow thru

Computer proficiency in Microsoft Office excel, word, power point, outlook and industry proprietary software programs for detailing, sampling, reporting and prescribing outcomes

Event management and key decision makers and influencers strategy, ability and willingness to travel overnight and relocate as needed

Resiliency, creativity, friendliness, “can-do, will-do” individual with a commitment to the travel industry and a strong sense of personal integrity. References attest to flexibility, resourcefulness, and excellent leadership abilities.

EXPERIENCE HIGHLIGHTS

MOLINA HEALTHCARE

Case Manager I and promoted to Case manager II 2014 –

Public Company; 5001-10,000 employees; MOH; Hospital & Health Care industry

March 2014 – NM

Responsible for health care management and coordination of Molina Healthcare members in order to achieve optimal clinical, financial and quality of life outcomes. Work with members to create and implement an integrated collaborative plan of care. Coordinate and monitor member’s progress and services to ensure consistent cost effective care that complies with regulations and guidelines, research on claims, pharmacy hospital stays, MD visits, procedures, ER visits.

• Provides case management services to members with chronic or complex conditions including:

o Proactively identifies members that may qualify for potential case management services.

o Conducts assessment of member needs by collecting in-depth information from Molina’s information system, the member, member’s family/caregiver, hospital staff, physicians and other providers.

o Identifies, assesses and manages members per established criteria.

o Develops and implements a case management plan in collaboration with the member, caregiver, physician and/or other appropriate healthcare professionals to address the member needs.

o Performs ongoing monitoring of the plan of care to evaluate effectiveness.

o Documents care plan progress in Molina’s information system.

o Evaluates effectiveness of the care plan and modifies as appropriate to reach optimal outcomes.

o Measures the effectiveness of interventions to determine case management outcomes.

• Promotes integration of services for members including behavioral health and long term care to enhance the continuity of care for Molina members.

• Conducts face to face or home visits as required.

• Maintains department productivity and quality measures.

• Manages and completes assigned work plan objectives and projects in a timely manner.

• Demonstrates dependability and reliability.

• Maintains effective team member relations.

• Adheres to all documentation guidelines.

• Attends regular staff meetings.

• Participates in Interdisciplinary Care Team (ICT) meetings.

• Assists orientation and mentoring of new team members as appropriate.

• Maintains professional relationships with provider community and internal and external customers.

• Conducts self in a professional manner at all times.

• Maintains cooperative and effective workplace relationships and adheres to company Code of Conduct.

• Participates in appropriate case management conferences to continue to enhance skills/abilities and promote professional growth.

• Complies with required workplace safety standards.

INTERNATIONAL REAL ESTATE GROUP, LLC.

Realtor, promoted to Sales Manager, Sold, listed property, managed others 2012 - 2014

INVENTIV HEALTH 2010

500 Atrium Drive, Sommerset, NJ 08873, Phone: 800-***-****

Pharmaceutical Sales Representative

Successfully completes all Sales Training requirements for a new anticoagulant product in the market with less need for frequent INR checkups.

Maintained and utilized cardiovascular and respiratory product knowledge and effective selling skills in order to influence targeted health care professionals to support the use of promoted products and identify new patients and aggressively treat those with high risk; increasing prescriptions.

Executed action plan strategies to ensure a consistent marketing message to high-decile and targeted physicians during the launch of an anticoagulant product and thereafter, established and fostered effective communication, cooperation, coordination with co-promotion partners.

Elaborated pre-call plans to meet health care professionals' needs. Built discussion around health care provider's needs and identified top plans for managed care contracting opportunities incorporating Managed Care message into each discussion with health care providers to build a strong physician base to support Managed Care pull-through plans and to generate and sustain support for products on MCO formularies. Performed business in accordance with all federal regulations and Company policy and procedures.

Loan Officer II & Trainer

BANKING & REAL ESTATE

Simon Mortgage Company

Guild Mortgage, Albuquerque, NM 87110 (restructuring)

IndyMac Bank, Inc. Albuquerque, NM 87110 (takeover) 2007 to 2010

One West Bank, 888 East Walnut St, Pasadena, CA 91101 1-877-***-****

Found potential business clients by meeting or calling prospects to obtain information for loan purposes. Answered questions about the process and assisted clients in filling out the application.

Explained different loan types, credit terms available to the applicant. Determined most appropriate type of loan for a particular customer, explained specific requirements and restrictions associated with the loan. Conducted financial analysis and risk assessment and ensured an informed decision. Accessed client's credit history online, obtained credit "score," assessed client's creditworthiness. Analyzed credit worthiness and probability of re-payment. Provided guidance to prospective borrowers who have problems qualifying for traditional loans. Analyzed whether the prospective loan meets the lending institution's requirements. Decided, in consultation with my managers, whether to grant the loan.

Pharmaceutical Sales Representative 2006 - 2007

KING PHARMACEUTICALS, ALBUQUERQUE, NM,

Layoff; merger with Pfizer

Bilingual High School Math Teacher

ALBUQUERQUE PUBLIC SCHOOLS, ALBUQUERQUE, NM 2005 - 2006

AWARDS/ACHIEVEMENTS

oAchieved scorecard goals and bonus and generated 25% of new prescriptions of an Overactive Bladder urology product in NM and El Paso, TX in a team of 10 during 3 months of launching by implementing sales manager’s, team and personal business plans, personal creativity, and account strategies to leverage new and established professional relationships with local providers with District Manager to actively prospect for new business within my territory and identifying key accounts and opinion thought leaders for market penetration.

oMoved up in national ranking among 250 reps, from 209 to 98 in six months and from a team ranking of 9 to 5 and increased market share of a mental health product by increasing range of knowledge and activity by understanding the territory and physician pool through being involved in organizations outside the physician’s office (patient support group meetings or national medical society meetings) to get insight into the awareness around the disorder and learn from the patient what it’s like to live with the disorder, how long it took to be diagnosed, and what kind of imposition receiving some therapies is in their lives. Integrating myself in the healthcare system to understand how the pieces influence each other and acquiring more sophisticated networking and negotiating skills and help healthcare office staff navigate prior authorization and managed care systems.

oMoving the product from 6% to a 5% lead over the competition, introducing a new women’s health product to a major formulary by researching the reasons why a drug was not being prescribed, explained the benefits of using the drug and increased the use of the drug by 200% in one month Implemented market segmentation strategy and increased the use of a prescription drug.

oConsistent top performer in the district for a cardiovascular and diabetic drug, attaining superior call execution goal with a 105.9% mark by conducting business analysis of territory report data to understand the marketplace, to adapting and prioritizing call schedules to capitalize on business and managed care opportunities.

LICENSURE

Teacher, State of NM, (active)

Real Estate, State of New Mexico, (active)

Mortgage Loan Originator, State of New Mexico (active)

Valid driver’s license, State of New Mexico (active and good driving record)

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