Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Ramsey, NJ, 07446
Posted:
July 20, 2016

Contact this candidate

Resume:

…continued…

SANDRO CESTARO

Ramsey, NJ ***** 201-***-**** acvr61@r.postjobfree.com www.linkedin.com/in/scestaro SENIOR OPERATIONS & FINANCE EXECUTIVE

Accounting Manager / Operations Director

Accomplished, bilingual English and Italian, Senior Operations and Finance Executive with a distinguished career driving corporate growth through strategic organizational leadership for high profile, international corporations. Demonstrated success holding full P&L accountability, developing and administering corporate budgets, and implementing aggressive but attainable KPI metrics to drive corporations toward success. Recognized for recruiting and leading top-notch, multinational teams. Exemplary leadership and communication skills and excels in demanding, fast-paced operations. Seeking a position as a Controller or Accounting Manager to best employ financial oversight expertise.

Core competencies include:

● Strategic Business Planning

● Organizational Growth

● Performance Optimization

● Contract Development & Negotiation

● Financial Planning & Analysis

● Profit & Loss (P&L) Management

● Continuous Process Improvement

● Team Building & Leadership

● Budgeting & Cash Flow Optimization

● Cost Reduction & Avoidance

PROFESSIONAL EXPERIENCE

ALU, INC.

(www.alu.com)

Chief Operating Officer (COO) & Financial Manager (2014 – 2016) International Design/Manufacturing corporation with 30 employees in US and 200 worldwide. Hold full accountability of financial and operations processes for the US and Canada sites, reporting directly to headquarter board of directors.

Selected accomplishments:

● Oversee and manage the corporate budget preparation, track and analyze all bookkeeping entries, and complete monthly and quarterly sales tax reporting in USA and Canada.

● Hold full P&L accountability; orchestrating measures to reduce expenses during slower sales periods.

● Coordinate efforts with the external CPA in preparing and reviewing the annual income tax processes.

● Develop and implement Key Performance Indicator (KPI) metrics; utilizing them to conduct annual performance evaluations.

● Oversaw and managed HR operations including payroll processing, performance management, recruiting, hiring, and training.

● Strategically negotiate with corporate/liability insurance entities to secure premium pricing.

● Continuously seek out and identify underperforming operations; developing and launching robust initiatives to facilitate positive changes to improve stock balance and turnaround.

● Foster and cultivate a collaborative relationship with the Warehouse Manager to ensure efficiency in all receiving procedures from warehouse organization, picking, packing and shipping preparations.

● Propose mutually beneficial modifications to client/vendor contracts; discussing possible changes with legal department.

SANDRO CESTARO Page Two

DAVINES NORTH AMERICA, INC.

(www.davines.com – www.comfortzone.it)

Operations Director (2007 – 2014)

International Haircare and Skincare professional cosmetic group with 40 employees in US and 450 worldwide. Achieved consistent and fast net profit growth from 0.5 in 2010 to 1.9 million in 2014. Began tenure as an Office Manager to receive multiple internal promotions in recognition of exceptional capabilities. Most recent responsibilities including full oversight of administrative, reporting, and logistics activities reporting directly to US division CEO and headquarter CFO. Selected accomplishments:

● Prepared yearly and monthly management reporting, analyzing variances with forecast and further actions plan. Addressed and evaluated additional costs associated with new projects to ensure sustainability with established P&L goals.

● Managed the Accounting and Controlling Department; facilitating accurate and timely delivery of all financial, sales, cost control and analytical reports to discuss with both USA and headquarter directors.

● Implemented efficient stock management/rotation, purchase forecast and trade marketing support.

● Managed relationship with external Legal consultants anticipating possible liability risks, managed litigations and negotiated/renewed corporate liability insurances.

● Direct support to external auditor for annual and half-year financial statement for US GAAP compilation as well as for Group consolidation reporting purposes, worked with external CPA on quarterly/yearly audits, monthly sales tax and yearly tax return closing.

● Built, maintained, and negotiated bank relationship; securing line of credit renewals and preferable terms.

● Employed expertise to lead the customer service, procurement and logistic team; developing and implementing enhanced procedures to provide increased efficiency and customer satisfaction.

● Managed all HR operations including payroll, health insurance negotiation, 401K and training. ALTLANTIC PRECIOUS METAL CASTING, INC.

Office Manager & Administrative Assistant (2004 – 2007) Provided executive level support to the company’s President, in addition to orchestrating operations of a fast- paced office with a top-notch team of 5. Reporting directly to COO and CEO. Selected accomplishments:

● Managed accounting computer programs; employing stellar troubleshooting skills to resolve computer server problems.

● Ensured open lines of communication with clients to address and solve concerns.

● Held full accountability for billing invoices (13 million yearly sales) and issuing credits to customers.

** *** **

Established reputation as exceptional IT/Office Manager EDUCATION & CREDENTIALS

UNIVERSITÀ DEGLI STUDI DI SIENA, Siena, Italy - Bachelor of Arts in International Law Professional Development

Accounting & Project Management (CUNY)



Contact this candidate