Customer Service Sales
Resume:
SHEA HART DOWIS
CONCORD, NC 28027
acvr5x@r.postjobfree.com
OBJECTIVE
My goal is to secure a responsible position utilizing my knowledge, skills, and abilities to the benefit of my employer and myself. I believe that determination and hard work still pay off. Thanking you ahead of time for your consideration!
SKILLS
Fitness Instructor, Certified personal trainer, Very disciplined, Enthusiastic, Sales and Marketing,
EXPEREINCE
05/2015 – 10/2015
YIG Insurance Group
Home Office, Concord, NC
*Responsible for calling leads and generating appointments for Insurance agents
*Arrange daily appointments geographically to minimize agents travel time between
appointments
*Develop and maintain a call/appointment log to track results of appointments by
agent
04/2014-11/2014
Maid for Heaven Cleaning residential homes
Sharon Amity Rd.
Charlotte, NC
*Trusted to go into homes unoccupied, I clean, disinfect vacuum, then collect money for the service.
*After two weeks has passed, I do a spread sheet containing hours, money collected, and client’s name. Next I make a deposit to the owner’s bank, and email information of date/ amount deposited.
2011-2014
On- site tickets
Gold Hill Rd.
Tega Cay, SC
*Customer Service- A great attitude everyday,
Listening to the customer needs,
And then giving them a better deal than they expected
Having the correct knowledge of tickets, how to locate / sale
Proper voice etiquette, along with dressing appropriately
*Computer Skills-Working accurately and quickly to find the location of what the
customer needs. Making hard decisions quickly and paying attention to detail.
Excel, Microsoft word, Microsoft office.
*Marketing- Getting the advertisements out there, Talking and selling to anyone that
might be a prospective customer
*Sales- Increasing them as much as possible, keep up with records to improve sales,
learn from others above you with more experience, and never doubt anyone to be
a potential customer
*Problem Solving – Take proper initiative to make a decision when it is necessary.
If it needs to be done, just do it. Thinking things through, not acting impulsive
*Delivery – Making sure the ticket package will be waiting in will call or mailing
and arriving on time, every time. Always double check contents of package, before
sealing.
Supervisor- Bill Reynolds 704-***-****
06/11/2010-01/19/2011
CGGCI
Broad river
Columbia, SC
*Cook- making breakfast, lunch, and dinner for 400 or so.
*Working in industrial kitchen, using recipes with ratios for portion control.
*Panned up all leftovers, monitored temperature control for hot food.
*Cleaned all pots, grills, fryers, ovens drains, daily
*Prepped food for the next day
2005-2010
Melalueca
Marketing Executive
Cherry Rd.
Rock Hill, SC 29730
*This wellness company taught me to be a better salesperson.
*I first was educated about what the products do and how people benefit from our
products. I learned everything about every product
*Next we had presentations to do.
*After making the consumer realize they needed our products, we explained how to
become a member.
*Then we showed them how to work it as a business or just be a customer.
*The ones that decide work it, needed guiding.
*My responsibility was to make sales, give direction and encouragement, and
nurture new business partners while maintaining a great attitude, always.
*I achieved all leads face to face
*Attended world conferences.
*While here I became a distributor.
2001-2005
Hart’s Cleaning-Owner
Hwy 901
Rock Hill, SC 29730
*I began my own cleaning company, doing residential homes
*Clean bathrooms, kitchens, al floors, and vacuum, dust all baseboards, molding
furniture, polish all stainless, etc.
*This requires attention to detail, working alone without supervision, and trust by
being in other peoples home, discipline, and hard work.
*It was great, just couldn’t find good help.
REFERENCES:
Danny Kennard
1663 Randwick Dr.
Rock Hill, SC 29730
Bill Reynolds
26010 Morningside Dr.
Tega Cay, SC 29708
Scott Dowis
3704 Bentley Place SW
Concord, NC 28027
Jean Price
605 Sippy Haw Oak Dr.
Fuquay-Varina, NC 27526
Sue Bonds
1061 Cox Mill Rd.
Concord, NC 28027
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