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Customer Service Representative

Location:
United States
Posted:
July 20, 2016

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Resume:

Robin W. Wynn

*** ******** *****

Pickens, South Carolina 29671

864-***-****

acvr5q@r.postjobfree.com

Summary:

Strong client service, professional, diplomatic, supportive; excellent interpersonal skills with clients, management,

staff, public and clients.

Always meet deadlines with accuracy and quality.

Proficient with Microsoft Office products.

Work History:

October 2014 – Present – Store Manager

TitleMax, Greenville, South Carolina

Strong collections

Superior customer service skills

May 2011 – August 2014 – Senior Teller

Bank of America, Pickens and Greer, South Carolina branches

100% balancing accuracy

Exceeded sales goals each week

Strong customer service skills

April 2009 – October 2009 – Medical Records

Pickens County Health Department, Pickens, South Carolina

Temporary assignment through Corestaff Services –

Pulling client charts for different departments for the day’s appointments and filing back at the end of the day.

Switchboard operation during breaks and lunch.

January 2008 - March 2009 - Customer Service Representative

Cornerstone National Bank, Easley, South Carolina

Receptionist for the company (three branches as well as operations).

Secretary to the CEO

Back-up customer service representative opening new accounts and assisting customers.

October 2007 - January 2008 - Part Time Teller

Carolina First Bank, Easley, South Carolina

Daily teller work

Answering the phone

Customer service

February 2005 - October 2007

Michael's on Main, Pickens, South Carolina

Hostess

Cashier

Server

1983 - May 1997 - Sales Assistant

York International Corporation, Greenville, South Carolina

All inside sales operations and coordination of all projects including ordering and tracking of all equipment and outside miscellaneous items, submittal data, customer satisfaction and service.

Management of all accounts payable and receivables as well as coordination of service start-ups and repair of warranty issues.

Privileged to travel to various offices in the southeast conducting training seminars and individual training classes.

1982 - 1983 - Office Manager

Roy L McJunkin Grading, Easley, South Carolina

All office management aspects of a small business including payroll, accounts receivable and payable, quarterly tax reports and end of year tax preparation.

Answered phones and processed all quotes as well as dispatch of employees to various locations.

August 1981 - August 1982 - Research and Proof Operator

Southern Bank and Trust Company, Greenville, South Carolina

Encoding checks and deposit slips from each branch office.

Researched and corrected customer errors and bank errors as they were discovered.

Education:

1980 High School Diploma Carolina High School, Greenville, SC

1980 Miscellaneous accounting and computer science classes Greenville Technical College, Greenville, SC



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