Sales Customer Service

CHARLOTTE M WILLIAMS

*** ******** **

Pensacola, Florida. 32507

850-***-****

*********************@*****.***

Work History

Arlene's Jewelers, GALVESTON, Texas March 31, 2011 – June 1, 2014 Sales Person

Greeted customers and ascertained what each customer wants or needs. Described merchandise and explained use, operation, and care of merchandise to customers. Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires. Computed sales prices, total purchases and received and processed cash or credit payment. Answered questions regarding the store and its merchandise. Prepared sales slips or sales contracts. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Maintained records related to sales.

H & M Machine Shop, HOUSTON, Texas Nov 28, 2003 - Mar 28, 2011 Administrative Assistant

Prepared reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. Answered phone calls and directed calls to appropriate parties or take messages. Conducted research, compiled data, and prepared papers for consideration and presentation by executives, committees, and boards of directors. Attended meetings to record minutes. Greeted visitors and determined whether they should be given access to specific individuals. Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution. Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. Filed and retrieved corporate documents, records, and reports. Opened, sorted, and distributed incoming correspondence, including faxes and email.

AIRDYNE, HOUSTON, TEXAS

Nov. 01, 1998 - Nov. 28, 2003

HUMAN RESOURCE ASSISTANT

Processed, verified, and maintained personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications and employees leave of absence. Explained company personnel policies, benefits, and procedures. Recorded data for each employee. Processed and reviewed employment applications to evaluate qualifications or eligibility of applicant's. Additional Skills

15 years as an Office Clerk, Administrator, Customer Service, Data Entry, 12 years as an Counter Clerk, Executive Assistant and 11 years as and Human Resource Assistant.