u Independent beauty consultant u Customer Service Specialist u Dynamic Leader

Results oriented professional with a Bachelor of Arts in Global Health and Associates in Science. Possesses an impeccable work ethic and a proven record of accomplishment of consistently meeting and exceeding company goals and customer expectations. Proven ability to motivate and encourage staff using tact, diplomacy and leading by example.

Core Competencies

Customer Service & Sales

Advanced customer service and sales skills with strong written and verbal communication skills

Handled customer inquiries, issues and/or complaints with a positive attitude and friendly demeanor

Liaised with outside sales reps and dealt directly with vendor issues in person or over the telephone

Directly involved with the local business community for a variety of fundraising and special projects

Human Resource & Employee Relations

Well versed in Human Resource issues; employee diversity, productivity, training, benefits and outsourcing

Supervised subordinate staff ensuring compliance of employees with established security, sales, and record keeping procedures and practices

Planned and prepare schedules, organized and directed assignments for employees work schedules and assigned employees to specific duties

Held employees accountable for execution, follow-through, and follow-up review store standards

Used strategies such as “painting the big picture” to motivate staff and build positive employee relations, improving moral, reducing accidents, and improving productivity Involved with hiring, interviewing, training and evaluating new staff

Personal Attributes

Able to work in a fast-paced environments while prioritizing and delegating multiple tasks

Highly organized and efficient with the ability to lead projects and achieve consistent results

Flexible and adaptable when meeting changing conditions and situations

Proven ability to effectively analyze, problem solve and implement solutions

Confident in dealing with individuals of all levels and cultural backgrounds

Dedicated and committed, willing to take on new challenges and assignments to continually develop new professional skills

Honest, reliable and responsible with a strong sense of commitment and loyalty

Driven and motivated to succeed and produce results

Comfortable working alone or as part of an organizational team

Reliable, dependable and conscientious of responsibilities and company expectations

Career History

2015-2016 Mary Kay

2008 –Present Asset Conversion Specialists

2008-2009 Chandler/Gilbert YMCA

Education & Training

2016 Bachelor of Arts in Global Health, Arizona State University

2014 Associates in Science, Mesa Community College

2008 Mountain pointe high school- High School Diploma

Fundraising & Community Involvement

Organized events for the NAACP, Mesa Community College Senate/Student Government

Worked at the voting polls in Tempe Arizona at the Tempe Police Department Precinct (2014, 2015)

Volunteered at the Los Angeles Dream Center for the Homeless and Youth

Volunteering /Temporary assignments

2006- 2010 Volunteered at the Los Angeles Dream Center for the Homeless and Youth

2014-2016 Volunteered for Camp Elevate International –Camp for Urban/Troubled Youth/Young Adults

2014-2015 Volunteered for the Voting Polls at the Tempe Precinct (2 locations)

Contact this candidate