Timothy R. Harrison

July *, ****

**** *** ****** **.

Snow Camp N.C., 27349

336-***-**** 336-***-****

acvq4b@r.postjobfree.com

Objective:

To work in the Automotive Field using the skills and knowledge obtained through employment and educational experiences. Advance into customer service (service advisor), with the goal of being in a management position.

Education:

G.E.D. Asheville Buncombe Technical College, Asheville N.C.

Graduated, June, 1999

A.A.S. Automotive System Technology, Alamance Community College Graham N.C.

Graduated, Dec. 1,2013

G.P.A. 3.9

Dean’s all semester’s

Member of the Phi Theta Kappa Honor Society

ACC Auto Club

Areas of Strength

Drivability / Engine Performance

Engine Repair

Automatic & Manual transmission / transaxles

Heating / Air conditioning systems

Brake systems

Suspension & Steering systems

Able to speak to customers with respect

Additional Certifications

ASE Refrigerant Recovery & Recycling

Hyundai Bronze factory certified

Qualification Highlights

Maintain an excellent customer satisfaction rate with virtually zero comebacks.

Interface professionally and communicate easily with the customer, service writers, and co- workers.

Known for integrity and honesty in all customer interactions.

Accurately assess problems and needs and provide adequate information as well advice for customer decision making.

Extremely out going as well as open minded to new challenges.

Work Experience

Southern Tire Sales 615 Chapel Hill Rd. Graham N.C.

Rick Mann 336-***-****

Start Date: Feb. 2001 End Date: Oct. 2009

Tire tech, Customer service

Performed Tire changes, Tire rotations, Wheel balancing

Tire Center Of Burlington 508 S. Church St. Burlington N.C.

Jimmy Lewis 336-***-****

Start Date: Oct. 2009 End Date: Feb. 2011

Service Technician

Performed Engine tune-ups, Oil changes, Tire rotations, Wheel Balancing, Tire changes, Brake service, replaced Steering and Suspension components.

Crenshaw Hyundai 330 Huffman Mill Rd. Burlington, NC

Greg Causley 336-***-****

Start date Aug. 2013 till Present

Service Technician (A-Tech)

Performed All levels of service and major repair

Obtain Hyundai bronze factory certification

References

Marc Hunter, Head of the Automotive Systems Technology Dept., Alamance Community College 336-***-****

Jerry Yeatts, Instructor Automotive Systems Technology, Alamance Community College 336-***-****

Ben Allgood, Neighbor, 6636 Oak Hollow Dr. Snow Camp 336-***-****

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