Front Desk Management
Resume:
EDUCATION
Rutgers Business School New Brunswick, NJ
Bachelor of Arts in Finance Expected May 2017
GPA: 3.218 Dean’s List (Fall 2015)
Sample Coursework: Operations Management, Financial Management, Statistical Methods for Business Majors, Management Information Systems WORK EXPERIENCE
Island Spa and Sauna Edison, NJ
Assistant Marketing Director & Front Desk Manager May 2015 – Aug. 2015
Created competitive analysis of NY and NJ spas to find the optimal promotions and prices to bring customers in for the grand opening
Analyzed promotion performance data in Excel to determine the most effective ones; found themes in high performing promotions and used them to create the next month’s coupon messages
Managed 10 front desk employees: organized hours and salaries, scheduled employee work schedules, and reported complaints to upper management
Wrote user manual for the point of sale (POS) system; troubleshot system issues and worked with the POS provider to fix them Circle Cleaners Brigantine, NJ
Front Desk and Marketing Employee Apr. 2013 – Aug. 2013
Organized drop off and pick up of all cleaning and repair orders
Set up online profiles on Google and Facebook; designed logo and flyers Private Tutoring Edison, NJ
Tutor for High School Geometry and Calculus AB Nov. 2013 – June 2014
Created supplementary Geometry and Calculus AB lessons for one student LEADERSHIP
Pi Delta Psi Fraternity Lambda Chapter - Rutgers New Brunswick, NJ Vice President Dec 2014 – Present
Lead, organized, and promoted charity events to raise funds for Women Aware, CARE, and Typhoon Haiyan relief; gained sponsorships from local businesses and collaborated with cultural organizations for these events
Oversaw all minor board positions to ensure execution of all processes Rush Chair Sept. 2014 – Dec. 2014 and Apr. 2015 – June 2015
Led and created rush week events: ice skating, making card and care packages for 9/11 first responders, general interest meetings, etc.
Created budget proposals, collaborated with other student organizations, and acquired transportation for all trips and events SKILLS & HOBBIES
Technical Skills: Microsoft Excel, SQL, Microsoft Access, Microsoft PowerPoint, Microsoft Word, Adobe Photoshop
Languages: Korean (Conversational)
Hobbies: sketching/drawing, ice hockey, lacrosse ALEXANDER
PAK
acvq3k@r.postjobfree.com
40 Robinson St.
New Brunswick, NJ 08901
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