Microsoft Office Customer Service
Resume:
Eager to be engaged in a reputable, stable and challenging work environment. I wish to obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.
Qualification Summary
Organization and prioritization of tasks assigned
Provide support to office team and bolster community type of comradery with other office staff
Accuracy and has attention to details
Demonstrate adept costumer service towards customers / co-workers or clients
Experienced in a wide variety of work environment
Proficient in Microsoft Word, Microsoft Excel other Windows Microsoft products both in Mac and Windows format
Experienced with conflict resolution, both for clients or with coworkers
Experienced with multi-lined phone systems
Tolerant and flexible to adjust to different situation
Requires little to no supervision of tasks
Able to work non-standard hours when required
Professional Experience
Blake Audrey Events
Event Coordinator Assistant (Volunteer) - Winnipeg
2016 – Current
Blake Audrey Events is an event planning company based here in Winnipeg. Which caters to a wide variety of events and special occasions, which ranging from toddlers birth parties to grand and lavish weddings.
Tasks and duties include but are not limited to:
Work under pressure with time constraints or working outside in the elements
Arrange tables and chairs
Dress tables and chairs
Arrange floral designs
Arrange table center pieces
Arrange backdrops or assemble backdrops when required
Take direction from other staff and work together as a team
Run errands for needed supplies
Family Business
Sales Customer Service – Philippines
2013 - 2016
This was our family ran business, which sold a variety of merchandise, ranging from: cosmetics, ready-to-wear apparels, health care products, fashion jewelry, home decor and kitchenware.
Tasks and duties include but are not limited to:
Pass on brochures and take orders from customers
Direct delivery
Account payable – receive cash payments
Basic accounting duties, such as tallying of account balance, and organizing of account balances
Managed and looked after the Trust Receipt Agreement (TRA) in which a customer/client are able to purchase a product with the promise of paying in a later date
Stocking and restocking of products
Orange Grove Hotel – Philippines
Front Desk Reception
2013
Orange Grove is a hotel situated not in the city but close to the international airport, and is on the main thorough fare of the growing business district in the west side of the city, making it a hub of activity with functions, and events, as well as guest checking in after a long flight or those who simply wish to staying the night.
Tasks and duties include but are not limited to:
Answering phone and operation of multi-lined switchboard
Booking client’s in
Route calls to guests, and other staff
Work on various Microsoft Office programs
Answer inquiry about the hotel
Ensure reception area is tidy
Keep a good and lasting rapport with customers or clients
Manage housekeeping staff to rooms requesting cleaning
Send/ receive email, faxes and mails
Accounts receivable via cash or credit
Disaster Operation Center - Philippines
Radio Operator
2013
Responsible for collecting and disseminating information from local authorities with regards to adverse weather conditions and relaying vital information to disaster response operation centers, which may lead to the mobilization of disaster relief operations when needed.
Tasks include but are not limited to:
Answering phone and operation of multi-lined switchboard, which included calling out
Operations of various communication devices such as phones, handheld radios, two-way radios, etc.
Route calls to other staff
Disseminate information to other government offices
Work as a team to disseminate information and vital information
Work on various Microsoft Office programs such as Microsoft Word, Microsoft Excel, etc.
Set up and maintained manual and computerized information filing system
Supervise flow of accurate information through various communication devices to other pertinent government offices
Chevrolet Dealership – Philippines
Service Advisor Assistant
2011
Assigned to work as an intern for this dealership, specifically stationed in the Service and Technical Department. Chevrolet Davao City is a fast paced car dealership based in Davao City, Philippines. I was assigned to cater to customers needs in terms of book, organizing and generally answering general questions from customers.
Tasks include but are not limited to:
Clerical duties such as sorting, filing, and general administrative duties
Booking of service orders for customers
Answer basic customer inquiry, such as order pickups
Process and encode job orders
Work on various Microsoft Office programs
Answering phone and operation of multi-lined switchboard
Handling of confidential information such as customer’s personal info
San Pedro Hospital – Philippines
Nursing Aide
2007 – 2008
Worked as an Intern and performed direct care duties in the hospital. Assisted the medical staff when needed, and generally performed assigned tasks whenever assigned.
Duties include but are not limited to:
Take patient’s vital information such as temperature, pulse and respiration rate
Make beds and perform light housekeeping duties in patient’s room
Observe patient’s physical, mental and emotional conditions
Take direction for other medical professionals, such doctors, register nurses and shift managers
Handle of sanitary needs of patients
Take blood pressure and determine if range is abnormal/normal
Prepare and serve nutritious meals to patients
Medical charting
Handling of confidential medical records
education
Bachelor of Science in Psychology 2013
San Pedro College Philippines
Nursing Aide 2008
San Pedro College Philippines
TRAINING AND DEVELOPMENT
Career Development 2016
Manitoba Start Winnipeg
References
Available Upon Request
Contact this candidate