Michael Sinnott

* ****** ***** **** ******, NJ **853

acvq2k@r.postjobfree.com

Home 908-***-****

Cell 508-***-****

Qualifications Profile

Solutions-oriented Senior MIS Executive with a proven track record of high-quality application development, network administration, and data center management, demonstrated through 15+ years of achievement.

Exceptional background leveraging sound business solutions to map business needs to progressive technologies.

Expert knowledge in managing information systems while implementing a variety of proactive upgrades, installations, and security strategies.

Adept at understanding and analyzing enterprise-wide operations to increase proficiency and maximize results.

Excel at leading all aspects of IT planning, development, and implementation.

Proven ability to manage detailed projects involving direct and indirect outsourcing as well as business and technical staff within numerous departments.

Trusted executive who is consulted by senior management to provide honest assessments of IT solutions and their effect on business goals.

Core Competencies:

Supply Chain Strategies

Strategic Business Development

Troubleshooting & Problem Resolution

MIS & Enterprise Management Solutions

Start-up/Turnarounds

Project Management

Vendor Management

PMP Certified

Staff Development & End-User Training

PCI Compliance

Professional Experience

Consultant 1/2013 to Present

Tiffany and Company - Retailer 9/2015 to Present

Senior Program Manager working with on the first phase of a conversion from and AS400 ERP system to Oracle RMS. The first phase is a data conversion project which will allow the new RMS system to be updated with master data, while keeping the legacy systems operational as the teams prepare to decommission the legacy systems during the second phase.

Developed detailed project plan for enhancements to existing AS400 applications. (Microsoft Project 2013)

Developed Program Plan to align all IT departments and IBM consulting team.

Facilitates meetings to ensure issues are identified and statuses communicated to all team members.

Developed senior management documentation to communicate project status.

Mondelēz International – Food Manufacturer 6/2015 to 9/2015

Senior Project Manager working with the packaging division on a project to acquire detail packaging specifications from suppliers. This project will allow Mondelez to eliminate multiple suppliers for the same product.

Developed detailed project plan. (Microsoft Project 2013)

Facilitates meetings to ensure issues are identified and statuses communicated to all team members.

Developed senior management documentation to communicate project status.

Working with external data collection company, to track supplier responses and escalate issues with unresponsive suppliers.

Philips-Van Heusen – Apparel Manufacturer 10/2014 to 5/2015

Project Manager working on the conversion of PVH’s Asia-Pacific and Mexico stores from a legacy system, to the current PVH systems. This project encompasses POS, Merchandise, Allocations, Planning and Warehouse systems.

Manage IT teams to ensure timely completion of modifications and data conversion tasks.

Developed detailed project plan. (Microsoft Project 2013 Web)

Facilitates meetings to ensure issues are identified and statuses communicated to all team members.

Developed senior management documentation to communicate project status.

Utilized Visio to document current vs future system landscape.

Celerant Technology – Retail Software 8/2013 to 10/2014

Implementation Manager and Business Analyst for an ERP retail software company.

Created and updated project plans.

Developed detailed program modification documents.

Worked with clients on new ERP installations.

oBusiness Analysis review to identify areas where the software did not support the business process.

oDeveloped program modification documents.

oTrained on all facets of the ERP system.

oDeveloped plans for data conversion and old vs new reporting.

oAssisted customers with Celerant Customer marketing programs

Track Coupon redemption

Analyze market basket by customer, by program

Facilitated requirements gathering sessions (JAD). Developed communications plan and executed weekly and bi weekly project updates.

Reviewed internal processes and developed changes to improve the operation and customer satisfaction.

Ralph Lauren - Apparel Manufacturer 1/2013 to 8/2013

Project Manager for a business unit system migration. The migration is from a proprietary enterprise system, to the corporate system.

Facilitated the conversion of the Chaps brand from Warnaco to RL

oDeveloped data conversion plan from the Warnaco to RL system

oReview reporting requirements and determined which new reports would replace the Warnaco version.

oCreated and updated project plans.

oDeveloped project charter and scope.

oGathered documentation, categorized and stored documents on SharePoint

oFacilitated requirements gathering sessions (JAD). Developed communications plan and executed weekly and bi weekly project updates.

oCreated Power Point presentations for IT management

Mars Inc. (Candy/Pet Food Manufacturer) 2009 to 2/2012

Divisional CIO - Mars Retail (M&M World, Ethel M stores)

Developed and executed plan to fix issues with existing JDA ERP system.

oReviewed data issues and created action plan to resolve.

oReviewed business process and recommended changes to ensure data integrity and employee efficiency.

oHired and monitored technical consultants.

oGathered documentation, categorized and stored documents on SharePoint

oFacilitated requirements gathering sessions (JAD). Developed communications plan and executed weekly and bi weekly project updates.

Created weekly Power Point presentations for IT management

Manage staffing (3 direct and 12 indirect)

Responsible for advancing all corporate systems (warehousing, merchandising, purchasing, financial, licensing, and executive reporting).

My team supported the E-Commerce division by supplying Item information, Inventory levels, Fulfilling customer orders, and communicating shipment confirmation back to the site.

Worked with technology vendors on new system and proper support of existing. Manage contracts, established SLA’s, and reduced expenses. Sought new technology to improve efficiency and support the future growth of the company.

Worked with internal and external help desk teams to ensure SLAs were being met and track problem trends.

Communicate and collaborate with users to resolve system-related issues.

Introduced Mars project methodology to define scope, feasibility, track progress, and ensure successful project implementations, on time and on budget.

Spearheaded creation of five-year strategic road map, instrumental in executive team planning for IT.

Communicated risk surrounding replacement needs for end-of-life infrastructures.

Responsible for $3.5 million budget. Reduced expenses from 4.8% of NSV to 3.4% in two years. Developed and presented to the management team, a 3 year budget plan, to bring expenses down to below 2% of NSV (retail benchmark).

Key Achievements

Office Move – Mars Retail moved their headquarters from Henderson NV to Mt. Arlington NJ. Facilitated movement of IT equipment to new location. Worked with construction division to ensure office would support staff (cabling, wireless, and video conferencing) hired a new team in NJ.

Clean up of PCI environment – PCI was controlled by an outside contractor. After numerous issues with our 2011 audit, Implemented an operating system upgrade to Windows XP, Microsoft Active Directory, PatchLink and replaced our virus protection and file monitoring systems. Secured compliance certification in 2011.

London Store – Mars Retail opened their first international store. Worked with the business to define processes and suggest system modifications to conform to UK market. Was responsible for the implementation of network, phone systems, office equipment (laptops, printers) remote warehouse systems, back office systems and POS for this new location. Implemented a Chip and Pin solution that drastically reduced Mars’ PCI responsibility. We are looking to implement a similar solution in the US in 2012.

Warehouse and Store RF system – Implement a radio frequency system that will allow Mars Retail to eliminate current paper based systems. This solution will improve accuracy, efficiency and allow for real time updates. The ROI on this improvement is 2 years.

Merchandise Planning – Coordinating ‘showcases’ from 4 different vendors to replace current excel planning system with a system that will incorporate sales, receipts, purchases and eliminate the manual system that is in place. This integrated solution will allow the business unit to better track inventory/sales and ‘chase’ high performing SKUs.

Kronos WFS – Implemented Kronos workforce management system to better utilize store resources.

Filene’s Basement (Discount Retailer) 1998 to 2009

Divisional CIO (Director Supply Chain Systems)

Lead and direct IT team consisting of 10. Responsible for advancing all corporate systems (warehouse, merchandising, purchasing, financial, sales, and executive reporting), including all store implementations of register and back office applications. Apply project management strategies utilizing Microsoft Project to track progress. Communicate and collaborate with users to resolve system-related issues; works with senior management to improve business processes. Assist the MIS team in supporting JDA store solution (Windss 2.0) and JDA merchandise system (MMS 4r6)

Key Achievements:

In 1999, successfully directed entire implementation the JDA Win/DSS POS software system while collaborating with key outsourced vendors; completed 1,200 registers. Responsible for Cisco routers and switches, IP addressing, and all network functions for each store.

Facilitated requirements gathering sessions (JAD). Developed communications plan and executed weekly and bi weekly project updates.

Worked with business to prioritize modifications.

Created and updated project plans.

Worked with business to understand changes between systems and how it would affect their business processes.

Created Power Point presentations for IT management

Significantly improved overall warehouse and product management practices through the automation of forms and development of key applications.

Championed selection of AJB polling application and real-time credit card/merchandise credit/gift certificate systems.

Developed disaster recovery plan factoring in limited resources.

Implemented PKMS in our Auburn MA distribution facility. Participated in the configuration and training sessions. Assisted in creating the APIs between PKMS and the JDA MMS systems. Interfaced systems to drop tray sortation system.

Worked with Corporate IT and Deloitte Auditors on implementing processes and procedures to ensure compliance with Sarbanes-Oxley.

Implemented a sortation system to improve product flow and increase employee efficiency in our warehouse.

Implemented an EDI replenishment system for our basic product lines. Expected inventory turns are to increase to 6 from 2 times a year.

Converted existing warehouse software to PKMS. Upgraded merchandising system to JDA 4R6 and implemented the MID Allocation and Planning software package.

Assisted with the company’s adherence to the PCI standards. Worked with the Audit and Legal departments to identify all phases of credit card processing and storage. Implemented an encryption process, to secure credit card data throughout the Filene’s Basement network. Worked with corporate network group to lock down switches and limit network traffic for approved uses.

My team supported the outsourced E-Commerce site by supplying Item information, Inventory levels, Fulfilling customer orders, and communicating shipment confirmation back to the site.

Implemented Business Intelligence software called MicroStrategy. Coordinating user training and working with users to eliminate Excel and Access reporting. Our goal is to get 90% of our reporting needs from the Micro Strategy product.

oUtilized MicroStrategy to analyze market basket for promotions.

Designer Holdings (Apparel Manufacturer) 1995 to 1998

Director of MIS

Led cross-functional team of 11, which supported the company’s computer systems, for the Calvin Klein Jeans business. Responsibilities included the delivery of specialized services such as staff training, process improvements, and end-user support among the following departments: Accounts Payable, General Ledger, Production, Sales, Warehousing, Order Processing, Allocations, Customer Service, EDI, and Retail.

Key Achievements:

Successfully implemented and installed the JDA MMS retail system as well as the RLM apparel system, including the conversion of all ACS files to the RLM system.

oDeveloped data conversion plan from the ACS to RLM system

oReview reporting requirements and determined which new reports would replace the ACS version.

oWorked with business to understand changes between systems and how it would affect their business processes.

oDeveloped project charter and scope.

oFacilitated requirements gathering sessions (JAD). Developed communications plan and executed weekly and bi weekly project updates.

Evolved data management and product tracking processes through the implementation of the source tracking system ALDON.

Effectively tracked and reported the status of all projects while meeting or exceeding stated milestones and deadlines.

Significantly improved warehouse practices through a variety of customized advancements: implemented a scan/pack system to meet customer shipping requirements, installed Norand RT1700 RF terminals for scanning inventory and locating stock, and created automated receiving system to reduce receiving errors by 30%.

Liz Claiborne, Inc. (Apparel Manufacturer) 1988 to 1995

Business Specialist & Project Manager

Directed team of ten programmers to advance systems, resolve problems, and train users. Mentored seven programmers to increase proficiencies. Applied current PowerPoint technologies to communicate effectively with upper management.

Key Achievements:

Instrumental in improving turn and in-stock by 40% through the collaborative creation of the “LIZRIM” quick response system.

oMonitored daily sales from Mercantile Department Stores

oCompared inventory nightly with a store level Min/Max plan created by our sales staff and Mercantile Buyers. Shipped product as necessary.

oTracked performance, focused on eliminating ‘out of stock’ situations.

oMet with Mercantile management to review results, acquire ‘buy in’ to expand the program.

Heavily involved in all aspects of EDI (Electronic Data Interchange) evolution, including completion of comprehensive research, presenting options to executive committee, and steering the future direction of EDI development guided by retailer input.

Promoted to Project Manager in recognition of previous successes, gaining control of EDI, Customer Service, and Order Processing systems; collaborated with Anderson Consulting on the creation of Customer Service and Order Processing system.

Successfully created Visual Basic Help Desk system (to track user requests and problems) and Optical Storage system (to manage retail sales data).

Received company award in 1995 for uncompromising dedication and crucial support of mission-critical projects.

Was part of the acquisition team that worked on incorporating the systems of the Russ Togs company, which Liz Claiborne had purchased. Created an acquisition IT document. This document was used for developing an action plan when the company acquired a new business.

Bush Boake Allen, Inc., (Flavor/Fragrance Manufacturer) 1985 to 1988

Programmer/Analyst

Installed software and modified programs to improve operations.

Key Achievement:

Conceived and installed PC graphics/slide system, reducing production costs by more than tenfold.

Education / Training

Master of Business Administration in Accounting and Information Technology

Clark University, Worcester, Massachusetts (Graduated 05/2004)

Courses included:

Operations Management – capacity planning, asset utilization, process minimizing, benefits and dangers in Supply Chain improvements.

Marketing Simulation – class had to operate a business, tasks focused on marketing, sales, manufacturing, budgeting, JIT inventory.

Statistics – data gathering, identification of outliers, forecast models

Bachelor of Science in Computer Science

Ramapo College of New Jersey, Mahwah, New Jersey (Graduated 05/1988)

Project Manager Professional (PMP)

Certification achieved on 12/2012

Technical Background

Platforms:

Windows 98/NT/2000/XP/7

MIS Tools & Technologies:

AS400; Manhattan PKMS, Dell Servers; Win/DSS; JDA MMS; RLM (Ron Lyn Management); EDI (Premenos), ALDON, Hawkeye; NetMeeting; LAN/WAN Systems; Cisco Switches; Microsoft Project; Norand RT 1700; IBM System 38

Programming:

Report Program Generator IV, ILE RPG, CL, SQL, VBScript, Visual Basic, XML

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