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Manager Quality Assurance

Location:
Dover, DE
Posted:
July 18, 2016

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Resume:

Joseph Kukta

***** ****** ***** *****, ******, DE 19956; 302-***-****; acvq1i@r.postjobfree.com

TRANSPORTATION, WAREHOUSING & DISTRIBUTION MANAGEMENT PROFILE

Supply Chain Management • Strategic Planning

Eminently capable management professional with diverse and adaptable proficiencies in logistics, inventory control, supply chain oversight, training and collaboration. Recognized strengths as a dedicated and honest leader with keen dedication to team success and unmatched work ethic. Keen transportation industry proficiencies including operations, engineering, budget control, quality assurance and administration. Superior interpersonal, communication and mentoring skills, committed to leading by example and providing professional development opportunities for all staff members. Thrive in fast-paced, multifaceted environments demanding proactive leadership and innovation. Willing to discuss opportunities involving relocation and business travel.

CORE COMPETENCIES

Quality Assurance

Inventory Control

Relationship Management

Route Design & Planning

Financial Forecasting

Policy Development

Budget Administration

Resource Allocation

Transportation Solutions

P&L Responsibility

Information Management

Compliance Inspections

Mentoring & Coaching

Systems Optimization

Budget Analysis/Creation

PROFESSIONAL EXPERIENCE

FED EX HOME DELIVERY/FED EX GROUND – DE, 05/06 - Present

Senior Manager/Terminal Manager

Direct responsibility for an annualized budget of $15 million including analysis, contribution and complete authority over P&L. Achieve productivity and financial goals in the satellite operations. Review, evaluate, and motivate subordinates. Analyze facility operations and engineering to ensure productive utilization. Ensure proper utilization of staffing as well as involvement with the hiring process for all management personnel. Also ensures that all safety issues and employee injuries are handled timely and effectively. Excellent communication skills and an in-depth knowledge of satellite operations and business process compliance required.

APX Logistics, dba American Package Express – Hayward, CA, San Antonio, TX & Phoenix, AZ, 2003-03/26/06

District Manager (12/2003-03/26/06)

Promoted to direct associate training, quality assurance, safety and process improvement initiatives while overseeing staff of 250 at multiple facilities for distribution and logistics company with approximately $675M in annual revenues.

Manage district staff of 250 including six managers and 18 supervisors in close collaboration with Division Manager, Regional Vice President and Corporate Operating Officer. Responsible for administration and oversight of the District budget of $6 million with direct authority over P&L. Spearhead process improvement projects and adjust reporting methods to streamline processes. Develop and implement district information management, safety, loss prevention, quality assurance, expenditure and staffing policies and procedures. Interface with clients and vendors daily to track assets, assess requirements and maintain relationships. Initiate and oversee staff training programs; mentor staff and prepare management team members for promotion. Facilitate employee and contractor orientation seminars; chair contractor discussion forums. Track expenditures, productivity, cost and other critical statistics.

Joseph Kukta : Page 2

APX Logistics, dba American Package Express (cont.)

Key Achievements:

Selected to serve as youngest District Manager in APX history, an accomplishment facilitated by superior dedication, undeviating commitment to team achievements and strong interpersonal communication skills.

Realized $250K+ annual cost savings at Hayward, CA facility by improving sorting procedures and quality assurance processes.

Orchestrated successful turn-around of under-performing Northern California district by devising improved sorting processes, initiating new delivery procedures and creating tailored productivity tracking applications.

Improved client tracking procedures by devising improved filing system and implementing policies and standard operating procedures (SOPs).

Terminal Manager (10/2002-12/2003)

Oversaw day-to-day terminal building operations including pickup and delivery (P&D), sorting, pre-loading, maintenance and budget administration; directed staff of 30.

Controlled P&D operations, monitored dock costs and engineered routes. Interviewed and hired all dock personnel and recruited contractors and drivers. Conducted customer function tests. Established and maintained vendor relationships and negotiated line-haul service rates. Tracked vehicle maintenance program and ensured DOT regulation compliance. Repaired equipment and operated tractor trailer and delivery vehicles. Trained and mentored staff.

Key Achievements:

Orchestrated significant turn-around at Phoenix facility to establish location as company's top satellite terminal.

Improved productivity 100% and generated $76K annual cost savings by devising new sorting procedures.

Contributed to $125K annual savings by re-engineering all P&D routes.

Set records at San Antonio terminal by achieving $.064 per-piece sort cost and $.194 per-piece delivery cost.

Led successful start-up and initial operations at San Antonio terminal facility.

Suggested terminal security improvements and implemented new route structure coding practices.

Consolidated Freightways – Fort Worth, TX, 4/2000-10/2002

City / Pickup and Delivery (P&D) Operations Manager (1/2001-2002)

Operations Manager (10/2000-1/2001) • Dock Supervisor (4/2000-10/2000)

Earned rapid promotions to lead staff of over 100, contribute to strategic planning processes and maintain client accounts for leading less-than-truckload (LTL) and truckload (TL) shipping company with annual revenues in excess of $15B.

Coordinated line-haul pick ups and deliveries; oversaw all dock and pickup and delivery (P&D) operations. Designed route layouts and led testing loading/unloading schemes to terminal streamline terminal operations. Worked closely with management teams and union employees; established supervisor priorities and schedules. Managed vendor relationships pertaining to facility and equipment maintenance and procurement. Led periodic safety meetings for all staff. Communicated regularly with clients to provide updates and status reports. Compiled Department of Transportation (DOT)-required information for all drivers. Relayed vehicle maintenance records, Federal Highway Inspection data and fleet tracking statistics to Terminal and Regional Management teams.

Joseph Kukta : Page 3

Consolidated Freightways (cont.)

Key Achievements:

Advanced into P&D Operations Manager position after only nine months with company.

Increased productivity from 1.5 bills per hour (bph) to more than 2.65 bph while concurrently decreasing need for overtime by suggesting and implementing new delivery routes and procedures and outlining delivery areas.

ADDITIONAL EXPERIENCE

U.S. Navy Reserve

Surface Protection Officer

Serve as officer in U.S. Navy Reserve. Develop maintenance and staff schedules, operations procedures and cargo import/export documentation. Review technical manuals and develop technical drawings.

EDUCATION & CREDENTIALS

Bachelor of Science in Marine Transportation, Dual Minors in Logistics & Marine Engineering 1999

U.S. Merchant Marine Academy – Kings Point, NY

Earned Rurtian National and Boy Scouts of America Scholarships

Co-Chaired Academy Honor Board * President, Auto Club * Memberships: EMT Squad, Band & Baseball Team

Class A Commercial Driver License (CDL)

U.S. Coast Guard Licensed Officer

ARPA and Radar Certifications * Vessel Maneuvering & Handling * Chart Plotting/Course Outline * Vessel Safety

Professional Development

Terminal Management Development • Front Line Supervision • Ethics • Design Quality Presentation

Technical Proficiencies

Microsoft Office (Word, Excel, PowerPoint & Outlook) • Citrix • PCS WMS • Bearware WMS



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