Customer Service Executive Assistant
Resume:
ROY NEITZKE
acvq1f@r.postjobfree.com
SUMMARY
Over eight years as Accounts Manager and Accounts Payable / Reimbursements Coordinator with the
University of California, San Francisco (UCSF).
15+ years as Executive Assistant to: Executive Director of Development at UCSF; Chair, Haas School Business, UC Berkeley; Deans and Chairs at UCLA.
Diverse special events facilitation, including: venue and vendor AP Management/Contracts and artist negotiations.
Substantial experience with employee placement in the temporary field throughout UCLA academic departments.
Superior customer service record serving high end donors, vendors and clients.
CAREER SUMMARY
San Francisco based staffing agencies, 2012 - Present
Contract Employee, TEP (UCSF Temporary Employment Program)
Contract Employee, Monroe Staffing
Contract Employee, Robert Half Staffing
Contract Employee, MGA Healthcare Staffing
Contract Employee, Action Figures Convention Services
Analyst II, Clinical Systems, University of California, San Francisco (UCSF), 2015-2016
• Outlook calendaring of meetings (for five people), supply ordering, catering. Monthly variance report. Administrator of GoToMeeting accounts. Check requests for vendor payment.
Accounts Payable/Vendor Accounts Manager, Special Events Facilitator – UCSF Development, 2004-2012
• Point of contact steward of UDAR vendor accounts including AP duties: processing estimates/invoices through to final payments, special events accounting coordination, ordering/receiving supplies.
• Conceptualized, developed and taught UDAR accounting procedures manual used by over 100 employees defining allowable expenses, documentation and forms submissions policies. This resulted in uniform accounting practices and accelerated payments to employees and outside vendors.
• Employee reimbursements. Managed travel/relocation arrangements and reimbursements as well as new employee accounts in accordance with university policy and practices. New employee orientation.
• Special Events Facilitator: Coordinated venue/talent aspects of many UDAR special events, including annual Rosalind Russell Foundation dinners. Partnered with directors of development, talent agents, A/V vendors and accommodations personnel to process the myriad accounting activities attached to every event. Vendor estimates/invoices and payments.
Executive Assistant –UCSF Development, 2000 - 2004
To: Executive Director of University Development and Alumni Relations (UDAR)
• Coordinated multiple complex calendars of more than 20 members of the UCSF Foundation and major donors to schedule meetings.
• Confidential donor correspondence/contact and records maintenance (gift administration).
• Developed interdepartmental (Accounting and Purchasing offices) relationships to construct efficient, cordial network to service multi-level projects.
• Excellent communications skills (written and oral) that facilitated enhanced donor relations, A/P duties and vendor relations. Résumé screening for recruitment of new directors of development.
UC Berkeley Haas School of Business 1998 - 2000
Executive Assistant III
EDUCATION & TRAINING
Virginia Polytechnic Institute and State University (VA Tech) four years
JVS - San Francisco: Microsoft Suite certified
Contact this candidate