Ranga Rao

Email: acvpwj@r.postjobfree.com

Phone (M): +1-315-***-****

Career Summary

Over five years of experience in Sopra-Steria, Cognizant ‘Mainframe Application Development & Maintenance Projects’ under Insurance industries.

Experience of working within Business Change projects & IT, being able to manage multiple projects concurrently along with effective Stakeholder Management.

Efficient Client Coordination, Business Requirements Gathering, Analysis, Design, Application Development, Testing and Implementation.

Sound knowledge and understanding of Incident, Problem, Change, Implementation, Support and Operations Management processes.

Good Content and Document Management skills to create edit and update project specific data within the company’s SharePoint - intranet portal.

Excellent understanding of SDLC and ITIL processes.

Executed queries using QMF, SPUFI, and DB2 utilities.

Good knowledge of the Insurance domain and working knowledge on Life and Pensions products - Banc assurance, guaranteed over 50 plans, Term Insurance plan, Group Pension Plans and Individual Pension Plans.

Excellent knowledge in Mainframe Technologies in COBOL, JCL and DB2.

Technical expertise in Mainframe Tools such as Debugger, Xpeditor, In Sync, File-aid, Endevour, Query Management Facility, Connect Direct.

Expertise in project management tools such as Peregrine, Unicentre, Tracker Tool, PCMT, Cognizant 20.

Solid engineering background in Analysis, Design, Build, Testing, Implementation and Support phases of software development life cycle.

Excellent interpersonal skills in communicating with both technical and non-technical teams including managers in all levels of the organization and customers.

Proficient in analyzing and translating business requirements to technical requirements.

Experience in Onsite/Offshore model.

Experience being on call and worked on dynamic production support environments.

Effective leadership skills with good written and verbal communication, presentation skills with a focused result oriented approach. Possess strong work ethic and team spirit. Self-motivated and highly committed.

Achievements

Received appreciation from Steria-Axa Management for outstanding support and coordination during the Industrial Action (IA) faced by the company.

Technical Experience

Languages

COBOL, JCL, Core Java

MF Tools

Debugger, Xpeditor, In-Sync, File-Aid, Endevour, Query Management Facility (QMF), Connect Direct, FTP, Changeman, OPC, FileAid, TSO/ISPF, Platinum, Abend Aid.

Project Tools

Peregrine, Unicentre, Tracker Tool, Problem Change Management Tool PCMT, Assyst.

Databases

VSAM, DB2, IMS DB, Sql

Microsoft Office Tools

MS Word, MS Excel, MS PowerPoint, MS Outlook.

Employment History

Organization

Duration

Designation

Role

Sopra - Steria India Pvt Ltd., Chennai

March, 2010 – September, 2014

Software Engineer

Systems Analyst

Cognizant Technology Solutions Pvt Ltd, India

September, 2014 – January, 2015

Associate

Associate

Academic Summary

Master’s Degree

MS (Masters in Computer Information systems) from Southern Arkansas University, Arkansas – 2016

Bachelor’s Degree

B.Tech (Bachelors in Electronics Communications Engineering) from LITAM, JNTU Kakinada, India – 2009

Projects

Application Support and Maintenance

Employer

Client

Steria India Pvt. Ltd., Chennai, India

Axa – Friends Provident – Capita, UK

Duration

January 2010 – September 2014

Role

Systems Analyst

Environment

IBM Mainframe – COBOL, JCL, VSAM,DB2

Responsibilities

Incident Management

Problem Management

Change and Release Management

Overnight batch support callouts – Daily, Weekly, Monthly and Yearly

Daily, Weekly, Monthly and Yearly Optic tasks

Handle Less than one day requests with 5 days SLA and Baseline minor tasks with 2 to 40 days SLA.

Provide support for System testing, UAT and implementation for systems like FDW - Financial Data Warehousing, FD1 – IBM Financial Data Warehousing, Pandora – Unit Accounting Control and Pricing System, Omega - Actuarial Reconciliation System and Apollo – Annuities System.

Involved in Maintenance Release of the Support systems liaising with concerned teams.

Document the work done

Axa Separation Projects - Belfast, Brand and Outputs, Gemini, RDR

Employer

Client

Steria India Pvt. Ltd., Chennai, India

Axa – Friends Provident – Capita, UK

Duration

May 2011 – July 2013

Role

Systems Analyst

Environment

IBM Mainframe – COBOL, JCL, VSAM, DB2

Responsibilities

Involved in the Build and Test phases of the project to develop specifications and test plans for various modules as part of its strategy Sun Life Direct moved to diversify its own product offering.

Based on the client suggestions and review, update the TRD document.

Coding for the Enhancement tasks/elements.

Retrieving the COBOL programs from endeavor and Code development in COBOL and JCL

Preparing the test data which meets all the test cases provided in TRD document.

Carried out audits and reviews of peer-developed modules.

Involved in Initial Analysis of existing COBOL Programs and Processes.

Preparation of Impact Analysis documents.

Identified all the programs that are required to be changed.

Responsible for troubleshooting and debugging. Assist and review the junior programmers in developing and testing codes.

Worked with the team to perform unit testing and checked for flaws in process.

Communicate and co-ordinate with Inter Related teams to ensure the functionalities required to support this new LOB has been designed as per the requirement.

Involved in overnight support for batch window completion on a regular basis.

Verified unit tested results of peer-developed modules.

Involved in defect and bug fix management.

Metlife Insurance – Reinsurance Team

Employer

Client

Cognizant Technology Solutions Pvt. Ltd., Chennai, India

Metlife Insurance

Duration

September 2014 – January 2015

Role

Associate

Environment

IBM Mainframe – COBOL, JCL, DB2

Responsibilities

Analyzing the Technical Design Document to meet the requirements of functional requirements documents.

Development of Code for application changes as required/specified by technical design documents

Interacting with the on-site co-coordinators to get the requirements and clarification of the work details.

Raising the issues or design gaps when technical or functional requirements are not met for the proposed changes for the project.

Written new COBOL programs for the different projects.

Reviewing the Program Specifications and Program Code.

Prepared Impact Analysis Document before changing the existing programs.

Program development using COBOL, JCL, DB2, VSAM.

Monitoring the Batch jobs and providing support.

Identifying, Unloading and Loading Test data from Production to Test regions.

Used ENDEVOR Tool to work with Production and Test environments.

Used XPEDITOR tool to check the flow of the batch and online programs

Writing the SQL quires against the database using QMF and SPUFI.

Involved in Unit testing, online system testing, functional, integration testing

Preparing Unit Test Cases as per the new code.

Involved in Code review, Test results review and documentation.

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