Summary
Leave quality to the experienced QA Professional who will lead and ensure BA/ QA compliance, adherence to requirements, define and follow processes, implement quality metrics program for reporting on monthly and quarterly basis; highlight key strategic measurements for teams and Executive management. My ultimate goal of breaking the test object before it’s discovered in live environment is very well reflected in the 16 years of IT experience - staying in the trenches while leading by example.
BA/ QA Roles as Manager, Lead, and Analyst. Supported wide spectrum of large developmental projects for custom/ vendor applications: Central Finance S/4 Hana, SAP (Supply Chain), Workday (HCM), PeopleSoft (HCM & Finance), Microsoft Dynamics AX (Finance); B2B, Java, .net project; SharePoint including cross functional team leadership and multitasking.
Strong understanding of HCM/ Financial Business Process from a technical and the business perspective specifically defining testing plans, strategy, process flows, writing test plans and test specifications.
Steered team during implementation of Workday (HCM) as two separate tenants from a single PeopleSoft instance. Played key role to define test approach for system testing, user acceptance testing, integrations, payroll parallel and report testing.
Engaged in defining Testing approach for the Company Spin/ Split and other large high level corporate initiatives.
Defined and managed the TQM budget as part of a business turnaround; emerging from bankruptcy, splitting the company, system ecosystem redesign across corporate and advertising portfolios.
Established well-rounded communication channels as a point of contact for Migration/ Configuration Manager for Global Implementation and streamlining builds across various environments for effective testing across 14 environments.
Offshore-Onsite Model of Software Delivery, Business Users and Project Stakeholders.
Well-developed skills in oral and written communication, multitasking, attention to detail and perseverance to completion when faced with the unknown; proven resilience to explore and attain proficiency with negligible impact (-5%) to deliverables.
Proven ability to deliver Zero Defect products while consistently meeting deadlines across multiple projects following Waterfall, RUP and/or Agile methodologies.
Pursuing Agile Master certification from SCRUMStudy.
US Citizen, authorized to work for any corporation.
Technical Skills
Operating Systems: Sun Solaris UNIX, Windows-9x, Windows 2000-P Server-Active Directory with SQL Server 2000, WIN-NT, Multi-tier Client Server, DOS, AIX 4.X, Mainframe, AS400
Databases: DB2, Informix, MS Access, Oracle 9i, SQL Server
Project Planning: MS Project, MS Excel, MS Project Server for Agile/Waterfall methodology
Testing Issue/ Defect Tracking Tools: HP ALM 12.20, Mercury (HP Quality Center 9.2, Quick Test Professional), Rational Suite (Requisite Pro, Rational Robot, Test Manager, Rational ClearQuest), SharePoint, Central Desktop
Software Methodologies: Rational Unified Processes (RUP), SDLC Cycle
Software Technologies: Dot Net Applications, B2B Solution, SAAS
ERP Applications: Workday 23, 24 (HCM), SAP Supply Chain, Central Finance S/4 HANNA, PeopleSoft HCM (8.x., 9.1), PeopleSoft Financials (7.0, 7.5, 8.x, 9.0.), People Tools (7.0, 7.5, 8.4). MS Dynamics 2009, Oracle e-Business Suite 12.2
Reporting Tools: Cognos suite of Tools, Eureka Report, and Web based reporting tool, custom built warehouse tool
Education, Professional Activities, Certifications
Graduate in Biological Science, Honor Roll
MBA – Finance and Marketing, Honor Roll
PeopleSoft 7.5 Certification: PeopleTools and Finance (GL, AP, AR)
PeopleSoft 8 Human Capital Management and Financial Management Oracle Implementation Champion, Oracle Partner Network
Project Management Professional PMP, PMI Institute
Oracle SQL Certificate
Oracle Certified Associate OCA
Mercury QTP Excellence Certificate
Insurance Licensee
Targeting Oct 2016 for Agile Master Certification
Professional Experience
CF Industries, USA Apr, 2015 - Current
QA Lead Consultant (SAP Hanna, SAP, Integration and Marine)
Managed QA Functions using HP ALM for requirements, design, System Integration Testing (SIT), User Acceptance Testing (UAT), Defect Triage, Automation Testing (QTP) and deployment through full Software Development Life Cycle (SDLC).
Defined the Automation approach and framework with Automation Lead. Helped align strategy and trouble shoot issues.
Implemented QA process, UAT Coordination for Workday implementation and automated regression strategy for future releases to reduce business dependency.
Provided leadership and guidance to work stream: HCM; benefits including Medical, Insurance, Spending Account and 401K; compensation, leave, PTO, payroll, talent, employee self-service, manager self-service. Lead role on all aspects of testing strategy, planning, execution and practicality of test efforts and approach across team
Provided leadership and guidance to Central Finance work stream for ALM lifecycle management for SIT and UAT phase of the project.
Defined and executed the testing of Marine (Integra) and Truck (Express) shipping system with supply chain module of SAP.
Guiding the project team on a global central finance project through the implementation.
• Mapped the OTF functional requirement to test plan for the Orders, Stock Transport Orders, Post Goods Issue, Post Goods Receipts, Accrual and Invoices.
• Contributed to the definition of integration test plan for BOSS, in house middle-ware and SAP functions to ensure complete coverage.
• Coordinated with Vendor partner for incident resolution and closure.
Defined the test cases for the cross project testing dependency for ecosystem.
Mentored QA team and onboard new resources.
Tribune Publishing, USA Dec, 2010 – Mar, 2015
QA Manager/Team Lead/ Program Management
Accountable for defining QA test plan, strategy and procedures for new/existing projects across portfolio. Defined and achieved TQM budget, staffing requirements and QA needs for the project. Played key role in the quality metrics definition, best practices and turnaround management.
Led various portfolios - Corporate Finance & HR, Marketing & Distribution and Cross Functional
Key role on PeopleSoft HCM 9.1 to Workday HCM 23 conversion:
Collaborated and coordinated with Project team and implementation partner on a Workday (SAAS) application for definition of the testing program scope
Played key role in defining the test approach and techniques for system testing, user acceptance testing, integrations, payroll parallel and report testing
Managed business and vendors for upstream and downstream integrations – Benefits Integrations (401 K, Vanguard, Blue Cross, Cigna, Eye Med, Wage works, Results (Talent Management), ICIMS (Applicant Tracking), AD Integrations, etc.
Defined and accomplished issue logging, defect tracking, causal analysis and timely closure of issues based on priority
Guided the project team through the implementation - highlighting and escalating risks when necessary
Engaged through the project stabilization phases, managing post production go-live issue support
Key role as part of the turnaround management for the company split/ spin off. Eventually, steered teams in the separation of the Finance and HR applications for the Tribune Publishing business spin off from Tribune
Implemented a custom AR system across 8 markets on the Dynamics AX and derived the best test practices approach for the group
Provided focus to B2B Project across 8 properties using Orchard
Lead the automation team to strategize automation across portfolio, define framework using Selenium, Test Runner.
Managed the vendor relationship with offshore and quality checks on the testing deliverables
CSC, USA Apr, 2002 – Nov, 2010
QA Manager
Business and IT consultant offering customer’s technologies and business models allowing quick and efficient business process improvements. Team member of the Sales Support Group to strengthen and offer input on RFPs. Conducted Performance reviews for Onsite and Offshore team members.
Project: Hewitt Associates LLC, Internal System - PeopleSoft Finance, HR 9.0
Project Role: QA Analyst, GLAM Functional Lead, Configuration Manager
By adapting to evolving stakeholder needs, ensured execution within permissible deviation. The role also entailed implementing custom business processes by altering ‘packaged’ functionality.
Defined specifications and process flow based on discussion with SME and functional users to be utilized as basis of development and testing
Participated with customers/stakeholders to understand business needs, identify the solution, and define the processes to meet the needs
Contributed in JAD (Joint Analysis and Design) Session to analyze and develop integrated financial solutions for a complex system
Assessed and softened the impact of the requirement changes in the General Ledger (GL) and Asset Management (AM), Billing (BI), Contracts (CA), and Accounts Receivables (AR)
Implemented Configuration design and load strategy using QTP and DMS
Migrated PeopleSoft Security across multiple environments
Project: Hewitt Associates LLC, Internal System - PeopleSoft 8.4
Project Role: Technology Business Consultant, PeopleSoft Finance encompassing Project Manager Business Analyst and Relationship Manager Responsibilities
The role entailed interfacing with business and designing IT solutions that best fit the needs based on ROI.
Fashioned requirement definition and implementation for Consumption Based Costing to attain more precise profit and loss statement for the business segments
Cleaned up unused attributes in the HR system for smooth transactions and less noise in Projects, GL, AR, AP, Remedy and 3rd party application. Identified orphan activities and performed due diligence
Impacted Project Costing, GL, AM, AR, AP of eliminating the GL posting level
Introduced mapping of the Requirement to test cases for Coverage Analysis and Defect Tracking in Quality Center (HPQC 9.2)
Project: Allscripts – Physicians Interactive and King Pharma (.Net B2b Application)
Project Role: Project Manager
Defined scope, goals and deliverables to support business goals in collaboration with senior management and stakeholders
Shaped strategy and associated communication channels between 3rd party and internal stakeholders
Synchronized the Time and Labor System against the Revenue system to be compliant with Internal and Client Audit requirements
Project: PepsiCo Inc. – HR implementation for a Manufacturing firm, PeopleSoft 8.4, 7.5
Project Role: Lead System Analyst
Ensured specifications against project standards
Influenced Test script accuracy, execution and validation
Project: State Street - Global HR implementation for a Financial Services firm, PeopleSoft 8.4
Project Role: UAT Tester
Drove User Acceptance Testing for USA and UK Leave Module
Project: Goldman Sachs-Global HR implementation for a Financial Services firm, PeopleSoft 8.4
Project Role: Migration and Assurance Manager
Evaluated project progress against established Work Plans and schedules for Quality Stream: Application, Reports, Interfaces and Conversion Testing
Migration Manager for Global implementation across defined regions and environments
Project: Baylor - HR implementation for a Healthcare Services firm, PeopleSoft 8.4
Project Role: Manager
Responsible for the administration and direction of Off Shore Quality team personnel within the application team including planning and estimation
Accountable for Functional, Performance, Report and Interface Testing
Project: Medco - HR implementation for a Healthcare Services provider, PeopleSoft 8.4
Project Role: Quality Assurance Lead
Responsible for QA scope definition, Resource Management and Cost Benefit Analysis for Functional Testing, White and Black box testing
Spearheaded Joint Analysis and Design (JAD) Session; implemented Testing Suite and RUP SDLC methodology
Project: Sony - HR implementation for an Electronics Manufacturing firm, PeopleSoft 8.4
Project Role: Quality Assurance Analyst
Constructed test cases in the Test Manager
Formed test data and executed Regression, Usability Validation and Integration testing
Performed negative testing, processed boundary conditions and multiple browser validation
Archived project documentation, test results and other artifacts for an audit
Covansys India Limited, India 2000 - 2002
Sr. Business Analyst
Project: Hewitt Associates LLC, Internal System, PeopleSoft 8.4, 7.5
Project Role: PeopleSoft Application Lead- AM PC and Forecasting Modules
Point of contact for Offshore Assignments
Shaped Change Request process for new reports
Enhanced PeopleSoft Applications: Asset Management, Project Costing and Forecasting
Organized Defect Prevention/Lessons Learned Meetings
Additional Professional Experience, India 1996 - 2000 Manager: Finance
Provided guidance on Long term Capital and Working Capital Management
Documented Technical and Feasibility study across various industries