Administrative Assistant

Renee Nash

Garden City, MI ***** 734-***-**** acvppj@r.postjobfree.com

Summary

Dedicated and focused administrative professional who excels at prioritizing, efficiently completing multiple tasks simultaneously, while providing exemplary customer service. Handles high-volume of incoming calls while managing in-person requests from clients and co-workers. Flexible and hard-working with a strong desire to succeed.

Skills

Proficient in use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Developed strong interpersonal relationships

Organization and planning of meetings and small events

Communication and teamwork

Education

Davenport University, Grand Rapids, MI

Bachelor of Science - Case Management

Work Experience

EJH Construction August 2008 - May 2016

Restoration Company

Administrative Assistant

Managed multi-line phone system and routed calls to 20+ sales and management team

Created estimate files and verified insurance coverage, based on customers calling for repair/restoration services due to fire, water or other catastrophic loss or basic renovation of commercial or residential property. (40+ monthly)

Developed strong interpersonal relationships with customers, vendors and subcontractors and was efficient in quickly addressing concerns and solving problems

Maintained filing of project information, accounting invoices and waivers, insurance certificates and new vendor information.

Created Excel spreadsheet to keep a running inventory of office supplies/sales tools in order to improve efficiency and cost-control

Scheduled employee time off on a shared calendar using Microsoft Outlook

Planned and organized lunch-and-learn meetings for vendors and insurance agents

Researched and booked travel arrangements for mid and upper-level management

Lincoln Park Public Schools September 2006 - July 2008

Substitute Secretary

Provided reliable on-call services to the school district in order to cover various secretarial positions throughout the district.

Greeted visitors, verified reason for visit, distributed appropriate identification

Classroom Aide

Assisted classroom teacher with autistic, blind and SXI (Severe Multiple Impairment) students in order to transition between in-classroom and outside activities

Communicated between classroom teacher, parents and support staff regarding daily functional status of students

Downriver Transcription Services September 2003 - June 2007

Dr. Danny Kewson September 2007 - October 2008

Medical Transcriptionist

Transcribed and generated 80+ medical reports weekly for five doctors including internists and psychiatrists for Social Security reporting.

Transcribed patient file notes and letters for an ENT (Ear, Nose and Throat) specialist

Avon January 1999 - December 2008

Sales Representative

Successfully operated my own business as an independent sales representative, increasing sales from $8,000 to $15,000/year

Created monthly newsletter for customers highlighting beauty tips and focusing on a different product monthly

Trained as a Certified Beauty Advisor-provided makeovers and beauty consulting

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