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Customer Service Assistant

Location:
Miami, FL
Posted:
July 15, 2016

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Resume:

GIULIANA del CARMEN HOLGUIN

Email: acvpi3@r.postjobfree.com

Mobile: (786) 277 - 3340

OBJECTIVE: To obtain a position in a company that would utilize my administrative skill along with my knowledge of computer; demonstrate my experience in management, accounting, pay roll and customer service. Certified Nursing Assistant (C.N.A.), Phlebotomist, EKG Technician & Patient Care Technician (PCT). English and Spanish.

EXPERIENCE:

Metro Enterprise USA INC

September 2011 - Present

- Administrative Assistant

- QuickBooks Pro 2013

- Account Payable

- Account Receivable

- Receive orders by phone, fax or mail from customers

- Make invoices for customer

- Call the customer to make sure that them receive their merchandise correctly

- Clerical Duties

- Filing & Faxing

- Invoices

- Accounting

- Payroll

- Data entry

Blue Coral Women's Care (Practice Hours)

June 2011 – August 2011

- Greet Patients

- Schedule Appointments

- Verify insurance

- Phlebotomist

- Sonogram for the doctor to see how many weeks the patient has

- Call the lab for patients’ results

- Stay with patient in the recovery room after surgery

- Data entry

- Assist the doctor in the surgery room

- Assist the patients with any inquiry

- Filing, copying, faxing, answer phones

- Call patient for the follow-ups appointments

- Payroll assistant

Victoria Medical Center (Volunteer)

January 2011 – June 2011

- Certified Nursing Assistant & Front Desk

- Verified patients insurance

- Schedule appointments

- Educated patients for home care and discharge planning

- Medical terminology and medication administration skills

- Charting and documentation of patient care

- Microsoft Office Literate

- C.P.R.

- Phlebotomist

Mariner Motel & Efficiencies

October 2007 - August 2010

Accounting Dept., Administrative Asst.- Secretary & Housekeeper Supervisor

Hollywood, FL.

- Customer Service

- QuickBooks

- Reservations by phone or e-mail

- Help people with their needy in the motel

- Sales

- Inventory

- Payroll

- Make sure the maids do their job

- Buy supplies for the motel

- Bank reconciliation

- Account Payable & Account Receivable

- Filing, Faxing, Scan

- Clerical duties

On Time - Realtor

June 2007 – October 2007

Secretary

Coral Gables, FL.

- QuickBooks

- Filling

- Data Entry

Amerada Hess Express

October 2005 - October 2007

Assistant Manager

Ft. Lauderdale, FL

- Payroll

- Accounting

- Customer Service

- Cashier

- Assist the manager in all the areas

- Supervised full and art time personnel

- Help customer with their needy

- Managed the daily operation of the gas station

- Oversaw sales, inventory and staff on a monthly basis

- Enforced and implemented strict policies and procedures of the gas station

- Assisted and helped in daily cash

Care Plus Health Plan

May 2005 - October 2005

Miami, FL

Telemarketer

- Sale insurance by phone

- In-bound calls

- Out-bound calls

Big Pink Restaurant

December 2002 – May 2005

Miami, FL.

- Customer Service

- Hostess

- General work as filling, pay roll, accountant payable

- Paid invoices to vendors

Tropical Supermarket

February 2002 - December 2002

Miami, FL

Customer Service

- Cashier

DHL International SAC

2001 – 2001

Lima, Peru

Office Assistant

- Courier Service for the USA Embassy

EDUCATION

ITC – International Training Careers

Coral Gables

- Electrocardiograph Aide

- Nursing Assistant / Home Health Aid

- OSHA control Infection

- HIV – HBV – AIDS 104

- Alzheimer's Disease

- Domestic Violence

- Expanded Food & Nutrition Education Program

- Down Syndrome

- Phlebotomist

Broward Community College

- Accounting I & II

- Bookkeeping I & II

2000 – 2000

British Academy Lima, Peru

- Graduated Bilingual Executive Assistant

- Courses: Business Translation, Commercial, Correspondence, Communication, Word Power, International Trade, Organization of Events, Manage Principle, Windows 98 and Office 2000.

- 60 wpm

1994 – 1998

Maria Reina School Lima, Peru

- High School Graduated



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