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Customer Service Administrative Assistant

Location:
Panama City Beach, FL
Posted:
July 14, 2016

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Resume:

Angelea Parker

**** ******** ****** * Panama City, FL 32401 * 850-***-****

E-mail: acvpe4@r.postjobfree.com

Computer Skills

Microsoft Word

Microsoft Excel

Microsoft Powerpoint

Microsoft Outlook

Mail Merge

50 correct words per minute

Education

Gulf Coast State College, Panama City, FL. Applying for the RN Nursing Program. In my third year of college.

Currently awaiting acceptance letter for RN program.

Completed AA in Psychology and Pre-BSN. Graduated May 2012.

JR Arnold High School, Panama City Beach, FL. Graduated December 2008.

Completed Dual Enrolled Biology and Western Civilization and (AP) Advanced Placement Psychology, as well as many Honors Classes.

Employment History

11/2014-current Cooper’s Drugs

Responsibilities

Cashier

Counting down drawers at the end of the night and every morning

Ordering special order items

Checking in, pricing, and putting away special orders

Putting away daily order as well as submitting daily order

Handling all returns, issues with products, and customer questions and concerns

Gathering and ringing out all deliveries for the driver

Answering 7 line phone system and determining the correct person to speak with the customer (a clerk, tech, or pharmacist)

Taking any orders for prescription refills for pick-up and delivery

Dealing with RX30 for all computer malfunctions (registers are computers)

Organizing front counter, stock room, and all shelves including keeping an inventory of all products in house

Calling all patients with new prescriptions and auto-refills

Taking all messages for pharmacist, DME department, and respiratory therapist

Answering all questions on DME (durable medical equipment) including if we bill through the insurance, what all we will need to bill for the equipment, height and weight to fit patient for the equipment, and what exactly patient will need

Measure customers for compression stockings and fully explain the best fit for them

Training if need be

Work full-time (40 hrs/week)

08/2014-11/2014 Winn Dixie

Responsibilities

Cashier

Clean counters and maintain a healthy workspace

Stock shelves

Count money and balance tills

Take care of customer needs (including lotto, western union, exchanges, check cashing, returns, and any issues that may arise)

Make sure baggers check bathrooms, take out trash, and get carts

Run self-checkout

Customer service

Make sure everyone stays on task

Maintain cash safe and make sure it balances at the beginning and end of my shift

Train new employees

Work part-time (25 hrs/week at most)

06/12-12/13 Express Lane

Responsibilites

Cashier

Clean products, counters, bathrooms, floors, and machines

Do paperwork including counting money and printing all reports

Assist customers in finding products and resolving any issues

Stock shelves and coolers and check in vendor trucks

Train new employees

Hours worked were between 37-40 hours weekly with rotating schedule.

07/09-06/11 Salty Sues

Responsibilities

Hostess

Buss tables

Run food

Cook and prepare food

Serve tables

Dishwash when needed

Help kitchen staff when needed

Clean (mop, sweep, dust, take out trash)

Servers are their own cashier, so I cashier here as well

Answer phones if needed

Barback if needed

Hours worked were about 35 hours weekly

01/09-07/09 Kmart

Responsibilities

Cashiering

Inventory and stock softlines (apparel, make-up, jewelry, shoes)

Assist customers in any way possible

Security detail at the door

Customer Service

Returns and exchanges

Gift cards

Help out in the garden section when needed

Return items to their rightful places

Hours worked were at least 35-40 a week with rotating schedule.

05/07-08/07 David Weekley Homes

Responsibilities

Hostess (for a model home)

Clean model home and turn on and off alarms, lights, and fans at beginning and end of each day

Bake cookies for guests

Administrative Assistant

Fax information, copy documents, and any other tasks needed

Answer phones and take messages for sales consultants

Mailing lists/ mail merge to send out fliers, make/ design fliers

Keep a strict inventory of all supplies and order more if needed

Spreadsheets (using excel)and use Microsoft windows to create documents

Talk to vendors about progress on job sites

Job site help

Hours worked 6:30 AM to 5:30 PM.

Continued to volunteer to gain experience as an administrative assistant for another year and 9 months.

Additional Information

Volunteer with Anchorage Children’s Home and Emerald Coast Hospice.

Also volunteered during the school year with David Weekley Homes as an administrative assistant. That gives me at least 2 years of experience.

Girl Scout when I was younger, which taught me many leadership skills.

Babysat for a few families.



Contact this candidate