Qualified Real Estate Administrative Assistant with experience as a Real Estate Salesperson, Broker Associate and Leasing Consultant in residential sales and leasing. Proficient in real estate industry software, Microsoft Office Suite (Word, Excel, Powerpoint, Outlook) and social media. Additionally, I am skilled at the performance of clerical and administrative duties and have a highly professional appearance and approach. I work well under pressure, am reliable, embrace new changes and challenges with enthusiasm and carry out tasks to completion.
Familiarity with multiple MLS systems.
Experienced in creating brochures and other marketing materials.
Strong organization and time management skills.
Excellent written and verbal communications skills.
Experienced conducting market research for buyers and sellers. PROFESSIONAL EXPERIENCE
TEXAS DEPARTMENT OF AGING & DISABILITY SERVICES, Mt. Pleasant, TX Administrative Assistant II, 3/2012 to 5/2016
Provided administrative support to the Health Program Manager and 10 nurse surveyors.
Managed phone calls, voicemails, emails, facsimile, and postal mail.
Accurately entered confidential investigation information into state and federal databases.
Communicated with facility administrators about inspection findings.
Monitored progress of all active files, setting priorities and deadlines, and ensuring all data entry is completed within strict federal timelines.
Scheduled onsite and offsite office space for quarterly team meetings.
Managed office supplies and submitted office purchase orders and maintenance requests.
Maintained Excel spreadsheets of active files, monthly purchase orders, and staff training classes. C21LANDMARK ASSOCIATES, Mt. Pleasant, TX
Administrative Assistant, 10/2011 to 3/2012
Provided administrative support to 13 real estate agents.
Worked front desk greeting clients, answered phones and emails, and set showing appointments.
Researched property comparables for agents upcoming listing appointments.
Searched available listings for agents as requested.
Entered new listings onto multiple websites ensuring all information is correct and accurate.
Ran monthly listing renewal reports, prepared renewal agreements, and distributed to agents. WINDSOR WOODS LUXURY APARTMENTS, Princeton, NJ
Leasing Consultant, 2/2009 to 10/2009
Sales position with a strong emphasis on customer service, meeting goals, and achieving results.
Worked front desk, greeting walk-ins, showing available apartments, and mailing thank you cards to visitors.
Prepared new leases and renewals and verified all required information was complete and correct on all forms.
Prepared and distributed renewal forms and letters to residents.
Documented resident complaints, took appropriate action to resolve complaint, followed up and documented closure.
Monthly checked occupancy rates of local competition and adjusted our marketing accordingly.
Prepared quarterly reports showing all new leases, renewals and vacancies.
Logged maintenance requests, distributed to maintenance staff, followed up with residents once completed.
ERA ADVANTAGE REALTY, INC., Bordentown, NJ
Real Estate Broker Associate, 8/2007 to 10/2009
Real Estate Sales Associate, 7/2002 to 8/2007
Sales position with emphasis on customer service, marketing properties and achieving yearly goals.
Worked front desk weekly, answering calls and emails, greeting walk-ins, establishing rapport, and making appointments.
Prepared marketing materials for listing appointments and open houses.
Set appointments and showed available homes to buyers.
Negotiated purchase/sale of homes for buyers/sellers from contract to closing ensuring all paperwork is in order.
Remained in contact with clients, inspectors, mortgage processors and attorneys to ensure transaction closing on scheduled closing date.
Accompanied buyers and sellers to closing to ensure a smooth transaction. CIGNA CORPORATION, Philadelphia, PA
Sr. Computer Programmer/Analyst, 8/1993 to 2/1994
Computer Programmer/Analyst, 8/1990 to 8/1993
Researched a documented reported problems within the Auto Claims system. Wrote JCL in COBOL and Easytrieve to develop and test program changes.
As a team member, collaborated with analysts to develop project timelines.
Maintained open communication with the other Property & Casualty Systems when new programs uploaded.
CIGNA CORPORATION, Voorhees, NJ
Computer Programmer Intern, 2/1990 to 8/1990
Coded and implemented changes in COBOL and Easytrieve programs for the Auto Claims system. EDUCATION
Broker Associate Real Estate License, Academy for Real Estate Careers, Lanoka Harbor, NJ Real Estate Salesperson License, Weidel School of Real Estate, Pennington, NJ Associate of Applied Science in Data Processing, Burlington County College, Pemberton, NJ AWARDS, CERTIFICATIONS and PROFESSIONAL MEMBERSHIPS Administrative Assistant Certificate of Appreciation, Texas Department of Aging and Disability Services Broker Associate, National Association of Realtors, ERA Advantage Realty, Inc. SRES Designation, ERA Advantage Realty, Inc.
NJAR Million Dollar Club, Bronze Level, ERA Advantage Realty, Inc. Real Estate Salesperson, National Association of Realtors, ERA Advantage Realty, Inc. Stanley Calkins Scholarship, Burlington County College VOLUNTEER and ELECTED POSITIONS
Mansfield Township Zoning Board, Mansfield, NJ 2003 - 2006 Mansfield Township Special Events Committee, Mansfield, NJ 2003 - 2009 Girl Scout Leader, Mansfield, NJ 1999 – 2007