Customer Service Home Health
Resume:
Megan Daniels
Summary
I have over ten years experience in The service industry and in most jobs I was in either a leader or supervisor role. I have never had a job that didn't come natural to me and often look to be challenged in the workplace. I do well in high stress situations where quick thinking is key to being able to deliver on what is expected from the customer. I also have experience with inventory control and some other managerial roles such as small staff payroll, employee training, and employee scheduling. I am also knowledgeable in an assortment of computer operating systems, applications and hardware.
Skill Highlights
Inventory control procedures
Cash handling accuracy
Loss prevention
Time management
Detail-oriented
Excellent multi-tasker
Strong communication skills
Flexible schedule
Accomplishments
Recognized by peers and management for going above and beyond normal job functions. Trained an opening Server staff of 15 for the Egg and I in 2013. Experience
Groomer Assistant
March 2015 to December 2015
The Pet Barber Houson, Tx
Performed dental procedures, including smoothing, filing, polishing, and removal of calculus, soft deposits, plaque and stains. Organized, labeled and restocked supplies and pet food. Prepared and reviewed records and consent forms. Cared for animals with special medical needs, including diabetes. Trimmed and styled animal coats according to owner instructions and breed standards. Tailored salon services to breed appearance standards, especially for show pets. Home Health Care Provider
January 2014 to August 2015
Girling Home Health Care Houston, TX
Observed and documented patient status and reported patient complaints to the case manager. Assisted with adequate nutrition and fluid intake. Planned, prepared and served meals and snacks according to prescribed diets. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs. Provided transportation, assistance and companionship to clients. Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
March 2014 to July 2014
Guest Services Metropolitan Healthcare Services Houston, TX Established long-term customer relationships through prompt and courteous service. Operated motor vehicles in a safe and efficient manner. Met and surpassed productivity targets and quality standards. Notified branch management of any vehicle safety concerns and issues. Obtained signatures needed to complete and process all paperwork in a timely manner. Evaluated customer needs and determined appropriate action, referring their questions to management when necessary. Pulled customer tickets to fulfill orders. Server Trainer
March 2013 to December 2013
Egg & I Houston, TX
Apportioned and served food to facility residents, employees, or patrons. Accepted payment from customers and made change as necessary. Assisted co-workers. Cleaned and maintained the beverage area, display cases, equipment, and 7947 Grow Ln. Apt 200, Houston TX 77040
Cell: 832-***-**** - acvpa7@r.postjobfree.com
order transaction area Cleaned bars, work areas, and tables Trained staff of 35 employees for correct facility procedures, safety codes, proper recipes and plating techniques. Server
March 2010 to April 2013
Chili's Bar & Grill Houston, Tx
Greeted guests and sat them at tables or in waiting areas Informed patrons of establishment specialties and features Instructed cooks and other workers in the preparation, cooking, garnishing, and presentation of food Kept drink stations clean and ready for service Prepared a variety of foods according to customers' orders or supervisors' instructions Prepared and served hot and cold beverages
Retail Associate
May 2006 to May 2008
Blockbuster Houston, Tx
Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Answered customers' questions and addressed problems and complaints in person and via phone.
Education
High School Diploma : 2005
Mayde Creek H.S
Houston, tx, united states Graduated in top 25% of class. References
Kerri Underwood
Sales Consultant
Micheal Thomas
Personal Reference
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