Manager Sales

JOSE DE JESUS MORENO TORRES

*** / * **** ******, *********, Queensland 4215

+61-424****** / ******@*****.***

Spanish (Native); English, French & Portuguese (fluent) ; Italian & German (basic) Profile

Team leader and team player, skil led in negotiations and people management

Self-motivated and hard-working individual

Able to prioritize and work proactively

Skil led in evaluating strategies and generating solutions

Adaptable to different cultural, language and business environments

Proficient user of Internet and MS (Word, Power Point, Excel and Project)

Wil ling to travel and relocate

Education

Universidad Nacional Autonoma de Mexico (UNAM) Aug 2003 - Feb 2009 BS in Industrial Engineering

GPA: 9.01/10.00

UNAM – Faculty of Business Administration and Accounting Aug 2008 - Dec 2008 Continuing Education

Special ization in Behavior of Customers, Negotiation Skil ls and Economic Global ization and Finance

GPA: 9.66/10.00

Professional Experience

Club Med Resorts, Ixtapa Pacific-Mexico May 2015- Nov 2015 Events Manager

Managed suppl ier relationships, purchasing process and inventory levels of seasonal material

Supervised with daily customer relationships

Monitored compliance with hygiene & safety and qual ity standards through supervision of monthly reports and periodic visits to all resort facil ities

Inspected and reported maintenance issues of equipment and faci lities

Created seasonal standard operating procedures and reports

Organized weekly event programs for employees and guests

Set rosters and schedules for employees

Supervised multinational staff (USA, Canada, France, Brazil) in the coordination of events and managed artists, performers, suppliers and event stakeholders Club Med Resorts, Sinai Bay-Egypt Dec 2014- May 2015 Events Manager

Participated in the operations for the reopening of the vil lage

Re-engineered the lay-out of the events venue

Responsible for the creation and explanation of the weekly event programs

Applied and monitored pol icies for the Green Globe Certification in sustainable tourism

Managed direct reports from Europe, Middle-East and Africa and coordinated general staff for various events

Designed SMART objectives and monitored team-members development Club Med Resorts, Vittel- France Nov 2014

Training:” Becoming an Events Manager”

Club Med Resorts, Rio de Janeiro-Brazil Nov 2013- Nov 2014 Sports Manager

Acted as Interim Chief of Village while the Chief of Vi llage was attending overseas meetings

Analyzed customer feedback and developed action plans to improve results

Supported the Chief of Vil lage on international guest relationships and services

Forecasted, set and managed budget. Managed supplier relationships, purchasing process and inventory level for the season

Coordinated sport events. Managed multinational staff of 13 people in charge of organizing land/water sports

Optimized sport services like wakeboarding, skiing, tennis, archery, kayak and land sports

Developed a suppl ier benchmarking for maintenance of special equipment and faci lities Club Med Resorts, Turks & Caicos-Caribbean Islands June 2012

Training: “Management by Objectives”

Club Med, Ixtapa-Mexico, Bahia & Rio de Janeiro-Brazil Aug 2011- Oct 2013 Head of Tennis and Sports Staff

Created new strategies to increase sales and income related to the Tennis Club House in Ixtapa

Control led material, designed and monitored training program for the guests

Supported the Sports Manager to accomplish the sustainable tourism certifications Viva Wyndham Resorts, Playa del Carmen-Mexico Oct 2010- Apr 2011 Tennis Pro & Polyvalent in Sports Staff

Offered dai ly guest services related to the sport and leisure activities in the resort Rogers Cup, Tennis Tournament, Montreal-Canada Aug 2009 and 2010 Promotion Commitment

Supervised part of the entertainment activities and collaborated with the promotion of the event Red Bull Mexico Feb 2007- Jan 2009

Student Brand Manager

Opened and supervised on-premise and off-premise consumer centers at UNAM

Collaborated with the sales team to design and manage distribution routes

Responsible for the use of the Red Bull brand at UNAM s facilities and events

Organized and sponsored cultural and sport events at UNAM

Supported international events like Red Bul l X-Fighters and Red Bull Flug Tag!

Received “Red Bull Can You Get There?” Award for outstanding performance as team leader Additional

Australian Tourism Exchange (ATE), Gold Coast-Australia May 2016 Volunteer

Meet and greet delegates at the airport, Convention Centre and Marriott Resorts & Spa

Attended business to business meetings between delegates from Australia and international stakeholders ITU World Triathlon and Gold Coast Triathlon, Gold Coast-Australia April 2016 Volunteer

Participated in signage, registration and marshal at Southport Broadwater Parklands Sports

Tennis Champion of Inter-faculties Tournament at UNAM (2007)

Professional Tennis player in the Mexican league AMTP (2005)

Played soccer at a competitive level

Practice wakeboard, water-ski, catamaran, kite and windsurfing Travel

Canada, USA, Mexico, Brazi l, Argentina, Middle-East, Europe, New Zealand and Austral ia

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