Eleanor Dunn

Duluth, GA *****

678-***-****

acvp91@r.postjobfree.com

Summary of Qualifications

Highly skilled strategic Human Resources professional, with 10 plus years of experience in the Human Resources Industry with an emphasis in Recruiting, HRIS Administration, Learning Management Systems, Applicant Tracking Systems, Virtual Team Support and Benefit Administration. I am self-disciplined, motivated and a great team player. Goal oriented committed to success, tactical thinking and problem solving for mid-size to large companies with multi-site organizations.

Areas of Strength/Expertise

SAP/Workday/PeopleSoft 9.0 Office Administration Taleo/Siebel/FieldGlass

Corp Event Planning Vendor Mgmt/SOW/MSA Statistical Reporting

HR Administration Employee Relations Salesforce/Lotus Notes

Professional Experience

Brightstar Device Protection Human Resources Specialist Jan 2016-present Alpharetta, GA

Administer various Human Resources plans and procedures for all company personnel, process new-hires, status changes and termination paperwork. Conduct new hire orientations and on-boarding process.

Consult both employees and Managers on correct interpretation and administration of company policies. Assist Management in maintaining a positive culture for employees. Work with Managers to develop proactive training plans that prepare employees to meet current and future business objectives.

Track salary increases, paid time off, promotions, terminations, salary market adjustments, input HRIS changes into Workday. Assist with recruitment and interview processes, disposition BrassRing with open/closed requisitions.

Maintain Human Resources information systems records and compile reports for Department Managers.

Maintain compliance with Federal and State regulations concerning employment, Verify i-9 documents. Functioned as point of contact for monitoring of I-9 and E-Verify compliance.

Consult with Department Managers to determine appropriate Human Resource priorities. Work independently on objectives and tasks. Schedule work priorities independently according to business needs. Prepare New Hire folders and maintain filing system.

Assist with Streamlining automated reports where possible on an ongoing basis.

Strong knowledge of company policies, labor laws and regulations relating to all employment functions. Ability to maintain confidentiality and display a high level of professionalism.

Assist HR Manager with Unemployment claims, providing necessary documents upon request from the Unemployment Office.

Adecco-Cisco MSP Staffing Coordinator 2015 Short Term Contract Norcross, GA

Monitor assignment start and end dates, contacting managers and suppliers to confirm start information is correct and complete, verify SOW, MSA, and manage Vendor Management Services.

Coordinate all Onboarding requirements to ensure compliance to client onboarding policies prior to start of the contract or assignment. Follow up with suppliers and or mangers if items are not complete.

Maintain daily, weekly, and monthly reports as necessary, complete requested revisions in VMS (FieldGlass) Supervisor changes, rate changes, financial cost center changes and Project code changes.

Assist Service Delivery Consultants with job requisitions fulfilment needs, including background checks, confirming hire eligibility and coordinating interviews on Hiring Manager’s behalf.

Respond to Hiring Managers inquiries for invoice reconciliation as a result of incorrect billing and all invoice debits/credits investigations in a timely manner. Remain compliant with the Client SLA requirements with personalized attention, without compromising the Team or Company objectives.

Judge Group-McKesson Corporation Talent Mgmt Alpharetta, GA

Project Coordinator/Technical Training Coordinator 2013-2015

Interviewed subject matter experts and vendors in order to create and build a training curriculum for various McKesson Technical Departments and the McKesson platform.

Managed pre and post training assessments to determine ongoing training gaps, tracking of employee training certifications and update LMS CornerStone. Assisted in managing a $850.000.00 Technical Training Budget ensuring all GL codes were relevant and correct before submitting invoices to the Accounting Department.

Assisted with the development, planning, implementation and evaluation of the Technical training program; including modifications to existing training and related courses, SharePoint Administrator Access for updating folders in regards to administrative and maintenance for housing Technical Training Registration Certificates, making edits, regularly review, clean-up monitor SharePoint accounts and sites, ensure all of SharePoint projects follow the Project Management and Change Management guidelines. Graphic Design: Change banners, color schemes, layouts and linking pages together.

Ensured training content and resources are effective, well-structured and updated prior to the training sessions. Assisted with reconfiguring computers for virtual sessions and log ons.

Coordinated and schedule training with Vendors, Management, and Technical Training Project Managers. Handle all logistics with conference rooms and add presenters, attendees to calendar invites and order catering.

Collaborated with Technical Trainers to maintain training documentation up to date including multiple formats like self-study, eLearning, classroom and on-the-job training. Coordination of new team employees (Trainers) on-boarding and exiting processes (ordering equipment, collecting equipment, setting up employee IDs, etc) Worked closely with Facility Specialist updating Technical Training/Recruiting Department locations processing related to work space and forecasting future hires. Researched and utilize online tools and platform to implement training programs globally.

SourceRight-AT&T Uverse Alpharetta, GA

Contract Talent Acquisition/On Boarding Specialist 2013-2013

Developed and manage fast paced full cycle recruiting strategy for each open requisition for Call Center, Customer Service, Wire Technician, and Outside Plant Technician positions. Strong analytical and problem solving skills for hard to fill positions. Facilitate onsite interviews, ensuring a positive candidate experience.

Managed all aspects of the PeopleSoft database, searching the database for relevant candidates, moving candidates through the system, and generating offer letters. Coordinated interview days, including candidate pipeline tracking, candidate travel, venues, and job fairs.

Monitored and inputted all data in Taleo, including feedback from hiring managers and supervisors.

Ensured timely and accurate recruiting reporting, administered scheduling Wire Tech Assessment, alpha numeric, and Microsoft Office Suite testing and scores.

Managed and maintained all candidate correspondence (offer letters, acknowledgements, notifications, directions, travel, etc.). Responsible for forecasting new hires, offers and updating Taleo, scheduling background checks and drug screens through HireRight.

Responsible for processing WOTC and Hire Act Forms, and E-Verify for Ernst and Young, calculated wage tax credits, and EEO 1 reporting. Make conditional offers, depending on the outcome of the applicant background and drug screen check.

Created and distributed weekly and monthly reports, to include, but not limited to: open requisition reports, candidate pipeline reports, PeopleSoft HRIS on-boarding.

Responsible for studying and analyzing wages for preparing of job descriptions. Conduct and participates in compensation surveys. Updated SharePoint with the candidate status of testing invitation and correspondence.

Technisource-Bank of America Atlanta, GA Benefits Operations Administrator 2011-2012 Contractor

Responsible for resolving complex participant issues including conducting resolutions/recommendations by analyzing fact patterns and applying plan provisions and best practices. Provided Tier II resolution in accordance with due dates and documents processes. Provided detailed responses to participants on various benefits inquiries. Transactional data entry for PeopleSoft 9.0 status change form(s). Reviewed, reconciled and processed payments for all benefit related invoices including grandfathered retirees, calculated and notified payroll for retro deductions and caught up deductions.

Manually performed benefit processes and complex calculations that are not automated, requiring plan knowledge, analysis, and interpretation. Identified and recommended a methodology for completing calculations by referencing guidelines and best practices. Developed and documented benefit related processes and guidelines, resolve discrepancies with Carrier.

Processed request for ID and Password re-sets as well as troubleshooting employee system access problems. Responsible for tracking of Time Off (STD, LTD) and effective FMLA management.

Administered HR SAP queries to ensure terminations are processed in compliance with various states regulatory compliance requirements. Removed ineligible dependents from the system and notified the participants.

Ryder Shared Services Alpharetta, GA Recruiting Compliance Coordinator 2011-2011 Contractor

The initial contact with candidates applying to positions within the assigned territory; screening candidates for qualifications as defined by the job posting; working closely with location staff to ensure an effective, successful interview to hire/rejection process. Coordinate travel arrangements for candidates when necessary,

Completed and returned job verifications, background checks, provided phone coverage for the HR Department, open date stamp and sort incoming mail and faxes. Prepared and forwarded check requests for advertising and contract labor to Accounts Payable Department. Maintained Outlook calendars for Recruiters, Education Department and Mangers for interviews and training classes. Prepared training material upon request by copying collating, binding, and mailing.

Acquired a thorough understanding of the required competencies, skills, knowledge required of successful applicants while qualifying the job order. Identified and submitted qualified candidates to Hiring Managers based on the job description.

CMB Design & Build Norcross, GA

Office Manager/HR Generalist 2005-2010

Supported company management in personnel and Human Resource administration for company procedure and policies, exercise good judgment and professionalism to respond to BU payroll, benefits, and other employee issues escalates. Compiling data for reports, assisting with administrative tasks associated with the cost center(s) budget(s). Strong written and verbal communication skills, coupled with a professional demeanor.

Organized company activities and functions, responsible for keeping priorities in order and meeting deadlines assists and coordinates annual wage survey data collection process. Managed new employee on-boarding packet(s), i.e. I-9 forms. Organize and conduct new employee orientations, safety, benefits and diversity training, fostering a positive attitude toward Company and Co-workers.

Supported employees in their Annual Benefits Enrollment by conducting on-site meetings and assist Benefits Department by effectively distributing enrollment communications. Contribute to process improvement through suggesting streaming measures and processing changes.

Accurately process HR entry transactions (profiles) including new hires, terminations, transfers, promotions, equity increases, etc. in a timely manner to ensure payroll accuracy and effective management of employee data. Responsible for timely and accurate payroll functions: oversight to ensure processing of weekly non-exempt payroll (including OT Reports), Driver payroll, Rental and Sales Commissions/Incentives, and manual payroll entries as needed. Maintain Employee System Access Control: ID and Password requests as well as troubleshooting employee system access problems. Responsible for tracking of time off (STD, LTD, and Workers Comp) and effective FMLA management. Administered HR SAP queries to ensure terminations are processed in compliance with various states regulatory compliance requirements. Responsible for office

Coordinated the scheduling of conference rooms for different departments and maintain various data, voice directory and team lists, maintain organization charts. Responsible for setting up or breaking down conference rooms for events, arranging for couriers, worked with the building management office for repairs or maintenance, and other various items that may arise.

Education

Middle Tennessee State University- Murfreesboro, TN

Business Management/Secretarial Science

Professional Development

AMA - Sales Leadership

AMA - Business Writing for Administrative Professionals

AMA - Assertiveness Training for Women in Business

AMA - How to Communicate with Diplomacy, Tact and Credibility

AMA - Dynamic Listening Skills for Successful Communication

Certificate of Achievement - HIPAA - 2015

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