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Manager Customer Service

Location:
Kenosha, WI
Salary:
10.00 an hour
Posted:
July 16, 2016

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Resume:

Robert J. Burmeister

**** ********** ****, ***. ***

262-***-****

acvp8z@r.postjobfree.com

Computer Skills & Experience

• Over 30 years of extensive computer experience.

• Keyboarding and 10 Key.

• Hands on knowledge of most Windows based software.

• Knowledge of Microsoft office.

• Data entry and word processing.

• PC trouble shooting, maintenance, formatting drives, CD’s, and flash drives.

• Downloading and uploading, and computer backup

• Installing & setting up of hardware and software.

Life Skills & Experience

• Have a pleasant phone demeanor, and great communication skills.

• Outstanding customer service skills.

• Have a great eye for detail, proofreading, and editing.

• Filed documents, filling out many various records, documents, and records management.

• Very knowledgeable about the internet.

• Have done inventory, stocking, shipping and receiving.

• Working knowledge of most office equipment.

• Setup and taking down of displays at various places.

• Cash handling, bank deposits, used various cash registers.

• Forklift operator of all various type’s.

• Inspection with or without instruments of product in all steps of production.

• Have run, setup, and took down most factory machines.

• Apartment maintenance and grounds keeping.

• Volunteered at various animal hospitals during high school.

• Was a foreman of all the workers at the Washington County Humane Society

Management or Supervisory

• Scheduling of employees at various places.

• Open & close of various Radio Shacks, payroll as a Radio Shack store manager.

• Training of employees at various places.

• Head cook at Captains Steak Joint.

• Security Officer Supervisor.

• Soup Kitchen Supervisor.

Achievements

• First Aid & CPR certification

• One of the top 5 Sales makers in the Southeastern Wisconsin district for Radio Shack for over 3 years.

• One of the top sales persons at Chester Electronics for over 3 years.

• Was requested by various Radio Shack managers in the Southeastern Wisconsin district to run their stores in their absence, even before having any manager training.

• Graduated top of class for Radio Shack manager training.

• Highest scores in class on all Radio Shack manager training tests.

• Was first in class to manage a Radio Shack Store.

• Won sales contests at various places.

• Certificate for dietary needs, menu planning, food preparation & sanitation.

• Certificate for safety matters.

• Certificate for personal care worker class.

• Certificate for understanding, developmental disabilities.

• Certificate for intro to mental retardation.

• Certificate for disease prevention & blood borne pathogens.

• Certificate for management & administration of medications.

• Certificate for abuse & neglect.

• Certificate for managing threatening confrontations I: strategies for caregivers.

• Certificate for CBRF fire safety and evacuation training.

• Certificate for healthy living workshop.

• Training for DARO & other daily log entries.

• Administrative Assistant training.

• Certificate for internet marketing workshop.

• Loan Officer and processing training but not completed.



Contact this candidate