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Customer Service Manager

Location:
Oklahoma City, OK
Salary:
$12.00 hr.
Posted:
July 16, 2016

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Resume:

Stephens

Person of many skills.

Oklahoma City, OK 73111

acvp79@r.postjobfree.com - 405-***-****

I worked in the Grocery business for Almost 20 years and retired, worked in the Warehouse and Manufacturing business for a combined six to seven years, worked in Security for seven years. I was also able to complete some special classes and training in Hazardous Chemicals to which I received certifications.

Authorized to work in the US for any employer

Work Experience

Material Handler

HCA Parallon -

Oklahoma City, OK

-

September 2014 to February 2015

Responsibilities:

Pulled and filled orders by using hand or power-jack to stack pallet.

Helped stock shelves when shelves became low or empty.

Stack and shrink-wrap pallets for shipping.

Clean areas by sweeping floors, discarding cardboard, gathering trash.

Put trash in compactor.

Accomplishments:

Help provide team unity by working with others, helping others when done with my work.

Suggested new way to gather damaged products so a better count could be obtained.

Was given award for perfect attendance during quarter.

Skills Used:

Able to stock shelves at a fast pace.

Operate a power-jack.

Can operate a trash compactor.

Experience in inventory count

Can stack pallets neatly and shrink-wrap.

Warehouse Worker

Coatings, Inc. -

Oklahoma City, OK

-

April 2012 to March 2014

Responsibilities:

What our company did was: coat oil field pipes, pipe lines, and certain other metals with a zinc coating, this would keep the pipes, pipe lines, and other metals from rusting outside in weather. My job was to help run the production line by mixing raw materials, help take finished products off line by hand, sometimes spray-paint products, drive fork-lift to another section of the warehouse to get raw materials, drive fork-lift to empty trash in trash bins, also use fork- lift to load and unload trucks.

Accomplishments:

Improved time by finding short-cuts in producing finished products, which in turn saved on money and raw materials. Found ways to use trash materials for line, this in turn made less trash to throw out, which saved on expenses.

Skills Used:

Ability to drive fork-lift.

Learned to spray paint using a spray-gun.

Learned how to mix certain chemicals.

Shrink-wrap special products.

Security Officer

National Cowboys Hall Of Fame -

Oklahoma City, OK

-

May 2004 to October 2011

Responsibilities:

Would assist visitors by giving directions, and/or information on art, helping in emergency or accident situations, protect and guard art. When the Museum had guests, it was my job to protect, guard, and assist the guests. Another part of the job was to take turns patrolling the parking lot, making sure people's cars weren't being vandalized or stolen.

Accomplishments:

Made a lot of friends from special guests, visitors, and fellow workers.

Skills Used:

Customer service: assisting visitors in information, and giving directions.

Able to assist, control, and organize in emergency situations.

Provide leadership in all situations

Production Worker

Johns Manville, Inc. -

Oklahoma City, OK

-

March 1998 to November 2002

Responsibilities

Drive forklift to empty trash bins, take finished product out to shipping yard, help load and unload trucks when needed, bring raw materials from other warehouse.

Operate shrink-wrap: take plastic coverings, put over finished products, take blow gun and shrink wrap around finished product so it would be steady on pallet.

Operate pallet robot, finished product would be put on pallet by robot, then sent to oven, and then sent to pick-up spot.

Also, help run assembly line.

Accomplishments: Helped cut time in loading trucks by assisting regular loaders.

Found better way to save fuel for forklifts by creating new procedure for

emptying trash out in yard from inside warehouse.

Received employee award for no missed days for a whole year.

Food Clerk

Safeway Stores, Inc. -

Oklahoma City, OK

-

May 1978 to November 1995

Responsibilities:

Cashier when needed, stock groceries using a pallet jack (hand or motorized) or hand lift,

help do inventory, provide customer service by assisting customers in finding items in store, give information on products, writing special orders for customers. Also, help keep floors clean by running floor machine, and waxing floors.

Accomplishments:

Able to move up in the company in various positions, Assistant Produce Manager.- help Produce manager work produce, help with produce orders, take over produce department when Produce Manager is on vacation, or absent.

Frozen Foods Manager- order, run, and stock frozen foods. Must maintain a certain standard

cleanliness, and order, while also providing a profit from department.

Main Person: would handle customer complaints, assist cashiers, help open store in morning

assist Management when needed.

Skills Used:

Customer Service

Organizational

People

Material Handler

Parallon Workforce Solutions

Education

OSHA HAZWOPER CERTIFICATION in Recognizing hazardous chemicals, and their properties.

ROSE STATE COLLEGE -

Midwest City, OK

2014 to 2014

OSHA CONFINED SPACE TRAINING CERTIFICATION in TRAINING OF HOW TO WORK IN A PERMIT OR NON-PERMIT CONFINED SPACE REGARDING PERSONAL PROTECTION FROM HAZARDOUS CONDITIONS, AND ENVIRONMENT.

ROSE STATE COLLEGE -

Midwest City, OK

2014 to 2014

TRENCHING AND EXCAVATION AWARENESS CERTIFICATION in Techniques, Guidelines, and Personal Safety procedures regarding Trenching and Excavation.

ROSE STATE COLLEGE -

Midwest City, OK

2014 to 2014

HAZARDOUS COMMUNICATION AWARENESS CERTIFICATI0N in Guidelines, And Procedures for hazardous environments and chemicals in regard to public safety

ROSE STATE COLLEGE -

Midwest City, OK

2014 to 2014

COMPUTOR LITERACY in BUSINESS

Francis Tuttle Vo-Tech -

Oklahoma City, OK

1997 to 1997

Courses in Business, Marketing, Accounting, Biology

Central State University -

Edmond, OK

1994 to 1996

Courses in English, Business Math, Psychology, Accounting in Business

ROSE STATE COLLEGE -

Midwest City, OK

1983 to 1986

High School Diploma in Basic studies

Muskogee High School -

Muskogee, OK

1978 to 1980

Skills

Recognizing hazardous chemicals, how to respond, and treat chemical spills. Able to identify permit, or non-permit confined space, rules and regulations, identify potential safety hazards.

Additional Information

- Management skills

- Inventory skills

- Learned how to work with people, how to organize, solve problems and difficult situations on

my own.

- Learned how to use a hand and power pallet jack, motorized lift, floor machine.



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