Management Real Estate

Patricia Johnson

Senior-level executive, real estate management, asset management, property

management, supportive housing, healthcare, education, fundraising, public relations, public affairs, grants management

Glen Head, NY

acvp6c@r.postjobfree.com - 516-***-****

Senior-level executive seeking leadership role in nonprofit or for-profit organization committed to providing quality services to its constituents in the fields of real estate, healthcare, community development and/or education.

Authorized to work in the US for any employer

WORK EXPERIENCE

Director of Asset Management

Volunteers of America - Greater New York - New York, NY - January 2016 to Present Oversee asset management of VOA-GNY's real estate portfolio of 1.5M square feet owned, managed, and leased properties valued at $157.9M. Responsibilities include representing the owner/sponsor interests in all housing properties sponsored or co-sponsored by VOA-GNY. Ensure that housing properties are performing at optimal level (including financial, physical plant, and operating systems) and in compliance with financial covenants, regulatory requirements and other reporting and filing requirements. Work collaboratively with real estate development, facilities management, and program services management to coordinate activities. Serve as liaison to regulatory agencies of federal and state government, other non-profit organizations, and advocacy groups in support of VOA-GNY's interests.

AVP, Asset Management and Operations

SUS/PALLADIA, INC - New York, NY - 2007 to Present SUS/Palladia, Inc. - New York, NY 2007 to Present

Oversee real estate management operations of 2100 leased and owned units in Brooklyn, Bronx, Queens, and Manhattan representing over 1 million square feet of residential and commercial space and an additional 1000 units in development. Manage a $10M budget and supervise 80 professional and administrative staff. Responsibilities and accomplishments include:

• Asset Management - Effective performance and overall compliance of low income housing tax credit (LIHTC) and related corporations.

• Property Management - manage 100 leased and owned properties including award winning multifamily and SRO buildings, medical facilities, office and commercial space.

• External Affairs - Develop and maintain collaborative relationships with external governmental agencies such HUD, HPD, HRA, OASAS, DASNY, NYCHA, OTDA, HHAP, DHCR, DOHMH, OMH as well as syndication partners (e.g., Enterprise Community Partners, Richman, Boston Financial) and third party management companies.

• Construction Management – Serve as lead project manager for major capital improvement projects such as conversion of freight elevator to ADA compliant passenger elevator, façade restoration and rehabilitation of a 60 unit multifamily building, construction of medical clinic, and the gut renovation of a 4,000 sq. ft., full- service kitchen.

• Operations –charged with advancing operational and strategic goals and objectives: Accomplishments include:

o Instrumental in creating a Real Estate Accounting Department to manage accounts payables, account receivables and other financial management systems to insure the positive performance of the Agency’s real estate assets and liabilities.

o Lead internal task force to develop successful asset tracking and inventory control systems. o Developed a work order system which improved building maintenance operations. o Improved revenue collection from subsidy providers and tenants resulting in positive building performance

(revenue over expenses).

o Reduced legal fees 30% by improving tenant relations and implementing internal collection strategies. o Lead agency-wide Yardi conversion from 6.0 to 7S. Licensed Associate Broker/Manager

JOLIE POWELL REALTY - Port Jefferson, NY - 2004 to 2007 Independent contractor serving as a licensed associate broker, specializing in investment, commercial and residential real estate on Long Island. Assisted Broker/Owner with operations and business development and represented the broker during her absence.

• Development of recruitment plan which increased the number of full time real estate professionals from four to twelve.

• Created a new sales associates training program as well as continuing education training program which lead to the attainment of several nationally recognized certifications by every sales person.

• Developed a policy and procedure manual to guide sales professionals in marketing, sales, and professional ethics.

• Directed the opening of a second branch office.

• Created a brand recognition program which increased the brokerage's presence in its catchment area and was instrumental in capturing market share in the Port Jefferson area for four consecutive years.

Deputy Executive Director

HOPE COMMUNITY, INC - New York, NY - 2002 to 2004

Hired as Director of External Affairs for a community development corporation (CDC) and served as member of senior management team. Asked by the Board of Directors to serve on transition team as Acting Chief Operating Officer when Executive Director resigned. Promoted to Deputy Executive Director by new Executive Director. Also served as Corporate Broker. Responsible for the overall management of the organization's real estate interests including over 1400 multifamily affordable housing units in 90 scattered site buildings and approximately 45,000 square feet in commercial space valued at $125M. Also responsible for managing MIS, real estate development, marketing and communication, and property management.

• Authored successful grant application for the Neighborhood Opportunities Fund's (a consortium of public and private funders) Strategic Neighborhoods Initiative designed to support NYC's top 10 CDC's.

• Assisted in the development of a fundraising plan designed to enable funders to participate in a variety of innovative funding partnerships and collaborative-financing opportunities including outright gifts and grants, capital gifts and grants, equity investments and low cost loans.

• Raised 65% of total annual fundraising portfolio in first quarter; exceeded fundraising goal by 12% and reduced fundraising expenses by 25%.

• Developed arts and culture program as a community asset building strategy.

• Managed public space initiative to promote the use of community spaces, gardens and street furniture. Freelance Consultant

Self-employed - 2000 to 2002

Provided a complete array of business development consulting services including strategic planning, project management, resource development, marketing, and public relations. Full cycle engagements included:

• Baumert PR and Design, Long Island, NY (a boutique public relations and marketingfirm): o Spearheaded public and media relations activities for Philanthropy Day 2000, an annual event sponsored by a local chapter of the Association of Fundraising

Professionals.

o Coordinated media and public relations for the 2000 commencement ceremonies for Dowling College featuring Panamanian President Mireya Moscoso and CBS chief political correspondent Marsha Kramer as keynote speakers. o Managed general PR and advertising services for the Long Island office of Insignia/ESG a commercial real estate services provider.

• Sign Project Management, Long Island, NY (an international consulting firm specializing in commercial and retail architectural signage): o

Developed and managed a brand identity program for 300+ retail stores throughout the US for a Toys "R" Us, a major toy retailer.

Director of Women's Health Services

ST. CHARLES HOSPITAL AND REHABILITATION CENTER - Port Jefferson, NY - 1997 to 2000 Coordinated women's health services for a 200 bed community hospital specializing in rehabilitation. Managed day-to-day operations of an outpatient women's center providing radiology, physical therapy, nutrition, behavioral health and education services.

• Developed business plan including market analysis, financial projections, and consumer preferences.

• Facilitated the design, renovations and opening of two outpatient facilities.

• Secured two grants from NYSDOH to developed consumer resource library and a lymphadema program as well as a grant from the County of Suffolk for mammography services for uninsured and underinsured women totaling $100,000.

• Created and managed after-hours pediatric telephone triage program for 23 pediatricians triaging an average of 650 calls per month.

Director of Branch Campus Programs

THE NEW SCHOOL (FORMALLY THE NEW SCHOOL FOR SOCIAL RESEARCH) - New York, NY - 1995 to 1997

Managed the day-to-day operations (including forecasting enrollment and revenue targets, managing student services, facilitating degree and non-degree education programs, recruiting adjunct faculty, marketing and public relations) for ten branch and extension sites throughout New York State.

• Coordinated the relocation of three branch campus sites.

• Established a new master's degree program in human resources management.

• Obtained a $200,000 grant to establish computer labs and promote technology in the classroom. Executive Director

WOMEN'S HEALTH AND COUNSELING CENTER - Somerville, NJ - 1993 to 1995 Managed the day-to-day operations (including human resources management, strategic planning, fundraising, and public relations) of an ambulatory health care facility offering primary care services to women and children.

• Increased the agency's annual revenue from $600,000 to $1.8M through grants, contracts, and individual contributions.

• Obtained a $410,000 grant to serve as lead agency to coordinate Ryan White Title II HIV/AIDS services in two counties.

• Increased individual and corporate donor base by 75%.

• Recruited prominent community leaders (physicians, public servants, philanthropists) to serve on the board of trustees.

Director of Sponsored Programs

EINSTEIN HEALTHCARE NETWORK - Philadelphia, PA - 1990 to 1993 Managed pre- and post-award activities for all research and training grants and contracts for a 440-bed urban teaching hospital. Responsible for the management of a 68,000 sq. ft. research facility including space allocation, renovations and maintenance.

• Assisted the Dean for Research Development in establishing the Office for Research Development.

• Authored seven successfully funded grants and contracts totaling $2.9M.

• Authored one of the first funded public/private partnerships for prenatal care programs in Pennsylvania.

• Facilitated the creation of a core laboratory facility.

• Stewarded in excess of $15M in grants and contracts from public and private funders. Director of Grants and Contracts

DREXEL UNIVERSITY COLLEGE OF MEDICINE - Philadelphia, PA - 1989 to 1990 Managed pre- and post-award activities for all research and training grants and contracts for a 465-bed academic medical center.

• Designed computerized databases, which linked researchers with over 5,000 funding opportunities and tracked pre-award status.

• Hired as Grants Administrator; promoted to Director of Grants and Contracts within six months

Associate Director

WOMEN'S HEALTH AND COUNSELING CENTER - 1977 to 1989 Assisted in the day-to-day management of a reproductive health care center. Developed and implemented new programs and services. Coordinated quality assurance and process improvement activities.

• Authored the first funded school-based services program in New Jersey.

• Established a full service sexually transmitted disease program, a rape crisis intervention hotline, and an adolescent prenatal education program.

• Served as a preceptor for Rutgers University Bachelor of Social Work students.

• Developed a teen esteem program, which was adopted by the county public school system. EDUCATION

Master of Science

The New School University Milano School of International Affairs, Management, and Urban Policy 1999

Bachelor of Science

Rutgers, The State University of New Jersey - New Brunswick, NJ January 1983

SKILLS

Program Development, Fundraising and Grant Writing, Public Relations, Strategic Planning, Research and Development, Community Development, Nonprofit Management, Budget Management ADDITIONAL INFORMATION

LICENSES/CERTIFICATIONS

New York State Licensed Real Estate Broker

Assisted Housing Manager (AHM®), Quadel and the National Leased Housing Association Tax Credit Compliance Systems (TaCCs®), Quadel

e-PRO Realtor Internet Professional, National Association of Realtors Transnational Referral Certification, International Consortium of Real Estate Associations CONTINUING EDUCATION

Six Sigma Leadership, Center for Continuing Professional Development, Rutgers University Real Estate Sales and Brokers Course, Baruch College, Division of Continuing and Professional Studies

Successful Site Management, the Institute of Real Estate Management (IREM®) PROFESSIONAL MEMBERSHIPS

The Long Island Board of Realtors

New York State Associate of Realtors

The National Association of Realtors

Institute of Real Estate Management

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