Customer Service Administrative Assistant

Latchmin Tiwari

*** ******* ******, ********, ** 11208

Cell # 347-***-****

acvoy4@r.postjobfree.com

Objective: To obtain a challenging position as a Customer Service agent that enhances my experience.

Work Experience

October 2013 - Present SODEXO, Management, Jamaica, NY

Supervisor

Supervise a lounge operation serving a VIP clientele

Perform administrative duties and inventoried food and beverage

Daily supervision of 30 staff members

Establish and maintain vendor relationship for optimal contract performance

October 2010 – September 2013 OTG Management, Jamaica, NY

Shift Supervisor

Supervised an overnight staff of seven

Performed cashier duties and ensure management of daily cash accounts

Responsible for performing food and beverage inventories

February 2010 - August 2010 AYNHC Staffing, Jamaica, NY

Staff Coordinator

Performed front office support and responsible for client queries and resolve their issues

Provided computer and typing support and various administrative duties

August 2008 - November 2008 Rennert Bilingual School, New York, NY Administrative Assistant

Provided computer and typing support

Performed receptionist duties

Handled routine correspondences and responded to customer queries

Performed various administrative duties

June 2007 - November 2007 Liberty Apparel, Brooklyn, NY Secretary

Performed data entry and inventory

Managed the office calendar

Answered switchboard and responded to client queries

June 2001- November 2006 Amiable Pharmacy, Brooklyn, NY Assistant Pharmacist

Assisted with medication refills

Answered phones and managed customers at the counters

Performed cashier duties and assorted office duties

June 1992 - October 1999 Guyana Post Office, Guyana

Assistant Postmaster

Provided excellent customer service and mediated customer complaints

Screened telephone calls and corresponded with clients

Performed staff recruitment, trained, and promoted staff within the department

Education

First Step Program, New York, NY Career Development and computer training in Microsoft Office Suite (2009)

Critchlow Labor College, Guyana English and Language Arts (1999)

Canje Secondary High School, Guyana (1991)

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