Janice Bender

**** ******* *****

Bloomfield Hills, MI 48304

248-***-****

(acvopp@r.postjobfree.com)

SKILLS

Proficient with Microsoft Word, Excel, Power Point and Outlook. Extensive experience in planning travel utilizing Concur, managing calendars, preparing correspondence, maintaining budgets and expense reports, screening calls, and organizing conventions, meetings and other industry-related events. Excellent problem-solving skills, detail-oriented, maintain confidentiality, and possess strong interpersonal and communication skills. 30+ years experience as an Executive Assistant to Chairman, President and Vice Presidents. I’m currently looking for a position on either a full-time or part-time basis in Troy, Royal Oak or Birmingham, Michigan. I am available any day/time of the week.

Associates Degree in Business Administration.

PROFESSIONAL EXPERIENCE

Home Instead – Birmingham, MI 2015-2016

Serve as personal home caregiver for aging adults and their families. I was assigned to three individuals, working 7 days/week. The experience was extremely rewarding in providing personal care to those in need including personal hygiene, housekeeping, sanitizing and errands.

Mercedes-Benz of Bloomfield Hills – Bloomfield Hills, MI 2014-2015

Receptionist, greet customers, maintain records for all sales department credit cards, managed key inventory of all automobiles at dealership and warehouse, coordinated assignments with porters, prepared customer correspondence.

Alliance Franchise Brands – Plymouth, MI 1998-2013

Allegra Network is the headquarters to 600+ franchise locations including Allegra Print, Marketing & Mail; Insty-Prints; American Speedy Printing; Signs Now and Signs by Tomorrow.

Executive Assistant to all officers of the company including Chairman, President and Vice Presidents for ten years. Promoted to Franchise Services Manager in 2009.

Schedule and organize internal meetings and business entertainment including catering.

Over 20 years of experience in planning and organizing conventions, incentive trips, regional meetings, industry-related conferences, open houses, golf outings and other various special events for 50 to 1,000 guests.

oConventions and incentive trips included destinations in the U.S., South America and Europe.

oManage department budget, agenda, staff assignments, communications, registrations, travel, hotel accommodations and F&B for all events.

Negotiate annual corporate contracts with area hotels for business travelers.

Key contact person in arranging travel and hotel accommodations for all corporate staff.

Assist in obtaining annual sponsorships for all franchise member events from our national suppliers.

Manage annual and monthly sales awards program for franchise members and corporate staff recognitions.

Prepare monthly expense reports and manage credit card expenditures for department.

Maintain confidential corporate materials.

Organized annual volunteer and fundraising projects involving entire staff for non-profit organizations including food banks.

Greater Media – Ferndale, MI 1997 – 1998

Greater Media is the parent company of 23 AM and FM radio stations in Boston, Charlotte, Detroit, Philadelphia and New Jersey; and a group of weekly newspapers in central New Jersey.

Executive Assistant to Sales & Marketing Account Executives for WRIF and WCSX radio stations.

Prepared sales reports and researched targeted advertisers.

Provided administrative support to the stations sales team

Ziebart International – Troy, MI 1985 – 1997

Ziebart International Corporation is the worldwide leader in vehicle appearance and protection services with over 400 locations in 30 countries.

Executive Assistant

Provided executive support to the President, Vice President and Regional Operations Director.

Managed annual conventions including registrations, travel, hotel accommodations, staff assignments and workshop presentations.

Supervisor for all departmental secretaries – coordinated work schedules and monitored performance standards.

Assist Branch Operations Managers throughout the country with promotional sales campaigns.

REFERENCES

Michael Marcantonio – Chief Executive Officer, Allegra Network 248-***-****)

William McIntyre – Previous owner of Allegra Network 734-***-****)

Brenda Moulds – Business Manager 248-***-****)

AFFILIATIONS

Active volunteer with the Michigan Humane Society

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