Sales Marketing and international business management.

ANITA MASIH

* ***** **** ****** ********, Ontario

Cell number: 647-***-****

acvojy@r.postjobfree.com

Linked in- https://www.linkedin.com/in/anita-masih-709126a9?trk=nav_responsive_tab_profile

Summary of Qualification

Proficient in MS office suite (PowerPoint, Excel, Word, Outlook, Project).

Developed research proposal and secondary research for a security agency to explore residential market.

Working on Pre-call assignment to increase the revenue from sales for Food Company.

Attended Workshops on Team Leadership, Social-cultural Diversity.

Ability to fully contribute as a team member to support colleagues by creating harmonious environment for efficient working.

Experience in communicating with customers over the telephone in clear and plain voice from prior work.

Planned, executed and co-ordinated sport events in college for National Cadet Corps (India).

Created street arts to spread message to save the environment.

Multilingual- fluent in Punjabi, Hindi and English (both written and spoken).

Computer literate- Word, Excel and Microsoft Outlook, Internet Explorer, Power Point & Access.

Education

Post-Graduate co-op program Dec 2015

Sheridan Institute of Technology and Advanced Learning- Mississauga, ON

Marketing Management

Courses included: Marketing Fundamentals, Advertising, Public Relations and Promotion, Marketing Research, Professional Sales and Communication Techniques, Computer Software Applications.

Post-Graduate Co-op Program

Sheridan Institute of Technology and Advanced Learning- Mississauga, ON

International Business Management

Bachelor of Commerce 2011-2014

D.A.V College Yamuna agar, Haryana-India

Knowledge in the fields of Accountancy, Mathematics and statistics.

Member of Sports and volunteering club.

Graduated with Distinction.

Professional Experience

Minar Indian Restaurant

Jan15-May 30 (2016)

Greet customers as they arrive at restaurant and ensure that they are being serviced properly.

Conduct financial transactions using cash registers by taking cash in exchange of items sold

Process credit and debit cards and ensure that receipts are signed and cards are returned

Ascertain that the right amount of change is present in the cash drawer at the beginning of each shift

Listen to and attempt to resolve customers’ complaints and ensure that any escalated ones are informed to the right person.

Cross mark Canada in- store demonstrator (part-time)

2015-2016

Attending customers

Promoting the products

Interacting with customers in different stores specially Walmart, Fresco, Metro and providing the products to them as a sample

Making a sales plan.

Building a good relationship with the store employees and store managers.

St. Thomas Convent School, India 2012-2013

Developed excellent communication, leadership and interpersonal skills teaching accountancy and business studies to senior secondary students by sharing own experience and learning techniques.

Acquired maintaining discipline among groups and problem solving skills by intuiting others’ emotions and motivations.

McDonalds, India 2013-2014

Worked as a Cashier and store-front.

Experience in communicating with customers over the telephone and face to face.

Strong Leadership Skills to handle the team-members.

Managed the accounts and cash flow on monthly basis.

MBD MALL, Haryana May-August, 2012

Solved the enquiries of the customers.

Greeting Customers with warm heart and created a healthy relationship with customers.

Contact this candidate