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Manager Customer Service

Location:
Newark, NJ
Posted:
July 14, 2016

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Resume:

Anish M. Kurian

*** ***** ******, **** ****

New Haven, CT 06515

Phone: 860-***-****

Email: acvo9x@r.postjobfree.com

A bright, talented, and self-motivated individual who has excellent organizational skills, is a fast learner, highly efficient worker, and pays close attention to detail. Has extensive experience handling various types of datasets and applying different analytical techniques. Able to play a key role in analyzing problems and establishing effective data management techniques. Communicates clearly and effectively with peers as well as supervisors. Extremely computer literate and tech savvy. Quick learner. Looking for a suitable position with ambitious colleagues.

Relevant Software Expertise

Statistical software: R Studio, SPSS, AMOS, HLM

Data analysis: Python, Matlab, AFNI, NetStation, ERPLab, Filemaker Pro, Praat

Experiment Software: ePrime, Experiment Builder, Presentation, PsychoPy

Scripting & Programming: Bash scripting, R scripts, Terminal

Relevant Acquired Skills & Experience

Leadership: public speaking; teaching, training & mentorship for undergraduate students

Project Management: data analysis, presentation, poster creation, report preparation

Academic Writing: paper writing, grant applications/awards, academic journal articles

Miscellaneous skills: detail oriented, effective team player with the ability to prioritize and manage different concurrent projects, problem solving, analytical thinking with demonstrated evidence for wanting to further improve existing protocols, eager to learn

Work Experience

RxGen (March 2016 – Present)

Data Manager

Data analysis and interpretation, data quality control, data entry

Helping study directors compile GLP and other research reports

Helping to develop the MRI analysis pipeline for image processing

Help with logistical matters: sample assessment, procurement, shipping, etc.

Communicating with clients and study sponsors about timelines and goals

Substantial scientific involvement in research projects, attending conferences and training

Haskins Laboratories & Yale University School of Medicine (2008 - 2016)

Consultant, Research Assistant & Graduate Student

Data acquisition, pre-processing, and analysis of: fMRI data, ERP data, eye-tracking data

Training RAs on eye-tracking techniques

Writing and editing manuscripts, book chapters

Developing new analysis techniques for fMRI data analysis

Recruitment and scheduling of participants

Administered standardized intelligence and achievement testing

University of Connecticut (2010 - 2015)

Graduate Teaching Assistant

Introduction to Psych I, Introduction to Psych II, Research Methods

Community Health Resources (2007 - 2008)

Residential Counselor, Greenhaven House

Klingberg Family Centers (2007)

Child Development Specialist, Acute Unit

Franklin & Marshall College (2003 - 2007)

Computer Workroom Head Manager, Manager, Computer Consultant, Computing Services

Head Manager: In charge of all administrative duties, monitoring and assisting a team of 5-6 managers, complete relevant paperwork, respond directly to consultant concerns, plan and run weekly manager meeting

Manager: Managing team of 8 consultants administering training, handling and following up on administrative duties, weekly meeting with the management team

Consultant: Customer service, computer maintenance and upkeep, phone support to staff and students, computer troubleshooting and networking, weekly trainings to improve essential job skills

Educational Background

M.A. from University of Connecticut, graduated December 2015

oCognitive Psychology/Neuroscience, Department of Psychological Sciences

oRelevant Research related coursework: Research in Psychology, Foundations in Neuropsychology, Developmental Cognitive Neuroscience, Neuropsychology of Language, Grant Writing, Individual Differences Among Skilled Readers, Time Course Methods, Neuroimaging Methodologies in Cognitive Neuroscience (full list available)

Graduate Certificate, Quantitative Research Methods, graduated May 2016

oRelevant Statistics coursework: Analysis of Experiments, Quantitative Methods in the Behavioral Sciences, Logistical & Hierarchical Linear Modeling, Structural Equation Modeling, Quantitative Research Methods Capstone Seminar

M.S. from University of Phoenix, graduated Summer 2009

oGeneral Psychology

B.A. from Franklin & Marshall College (Lancaster, PA), graduated May 2007

oBiological Foundations of Behavior (Neuroscience) & Spanish

Service

University of Connecticut---Psychology Department (2011 - 2014)

Psychology Graduate Student Advisory Committee (PGSAC)

One of six elected graduate student representatives within the Psychology Department

As PGSAC President secured $4,000 budget for one professional development seminar and two R (statistic program) training workshops within first year of appointment

Achieved Tier II status for PGSAC making the group eligible for external event funding

University of Connecticut---Graduate Student Senate (2010 - 2014)

GSS Executive Committee---Activities Director (2012 - 2014)

Plan & coordinate professional development & social activities for UConn Grad students

GSS Executive Committee: one of six elected members in the Graduate community to communicate directly with the Administration and represent Graduate students

Established contact between Provost’s Office, President & GSS Executive Committee

Psychology Department Senator (2010 - 2012)

Elected to relay information from GSS to Psych Dept, act as a liason for both

References

Ken Pugh, Ph.D. acvo9x@r.postjobfree.com 203-***-**** ext. 224

President & Director of Research, Haskins Laboratories

Professor (my Grad School Advisor), Dept. of Psychology, University of Connecticut

Professor, Diagnostic Radiology, Yale University School of Medicine

Robert Fulbright, M.D. acvo9x@r.postjobfree.com 203-***-****

Medical Director, Professor, Diagnostic Radiology, Yale University School of Medicine

Senior Scientist, Haskins Laboratories

Joseph Cardone, M.B.A. acvo9x@r.postjobfree.com 203-***-**** ext. 208

Vice-President of Finance and Administration, Haskins Laboratories

Annie Stutzman, M.A. acvo9x@r.postjobfree.com 203-***-**** ext. 303

Coordinator of Educational Outreach, Haskins Laboratories

Etan Markus, Ph.D. acvo9x@r.postjobfree.com 860-***-****

Director, UConn Psychology Graduate Student Advisory Committee

Associate Department Head, Director of Graduate Studies

Professor, Department of Psychological Science, University of Connecticut

Kent Holsinger, Ph.D. acvo9x@r.postjobfree.com 860-***-****

Vice Provost for Education, Dean of the Graduate School

Professor of Ecology & Evolutionary Biology

Advisor to Graduate Student Senate



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