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Customer Service Administrative Assistant

Location:
Northborough, MA, 01532
Salary:
50,000
Posted:
July 12, 2016

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Resume:

Nicole Bussard

**** ****** **. ************, ** *1532 603-***-**** acvnzx@r.postjobfree.com

SUMMARY

Since graduating Magna Cum Laude from Saint Anselm College in May 2015, I have effectively entered the workforce. I learn quickly, have a positive attitude, and am fluent in German. Time management and determination allowed me to finish school a year early with two majors and a minor, while maintaining multiple part-time positions. I continue to apply my excellent work ethic and am extremely dependable. I have had experience teaching dance, working at a grocery store, working at a clothing store, feeding the homeless, spending time with underprivileged teenagers, doing extensive research, and working as a sample coordinator and administrative assistant.

EDUCATION

Bachelor of Art: Peace and Justice Studies Bachelor of Art: German Studies

Minor: Music

Saint Anselm College, Manchester, NH

GPA: 3.548 (Graduated in May 2015)

WORK EXPERIENCE

DN Lukens.

Administrative Assistant, Sample Coordinator, Sales Ally

2015- Present

Accomplishments:

Coordinated sample requests and shipments with current and potential customers.

Developed new prospects, customer care post shipment, acquired knowledge of multiple software systems, and developed cost savings plans on consumables for the company

Recognized for work ethic with pay increase after first month, and second raise within six months.

Given multiple additional responsibilities based on organizational skill and efficiency.

Implemented modernization of filing systems and proposed new and innovative ideas regularly.

Coordinated with outsides sales in a Sales Ally position to help bridge the gap between inside and outside sales.

Acton-Boxborough Regional High School

Colorguard Instructor

2015-Present

Taught both high school and middle school age groups.

Confidently resolved student conflicts and maintained team building atmosphere.

Enhanced the learning experience for students by incorporating new and inventive teaching techniques.

Maintained student interest during repetitive information.

Minimized distractions by encouraging student involvement.

Worked directly with high school students to develop their dance and performance skills.

Attained knowledge of different learning personalities.

Market Basket

Cashier

2010-2015

Accomplishments:

Provided excellent customer service, ensured customer satisfaction and cooperation, demonstrated leadership skills, as well as exhibited professionalism throughout the work environment.

Acquired significant experience in customer relations through direct contact with customers.

Accurately and efficiently processed cash, checks, and credit card transactions.

Proven ability to handle multiple projects.

Demonstrated ability to work well with public under stressful conditions and smoothly resolved conflicts.

Based on ability and performance, received progressive responsibility.

Selected to train new employees based on ability, strong work ethic and excellent leadership skills.

Consistently recognized by supervisors for dependability, accuracy, efficiency, and motivation.

Internship, Brooks Law Office, PLLC (formerly Croft & Brooks, P.L.L.C.) --- 2012

Front Desk Attendant in Residence Halls, Saint Anselm College, Manchester, NH --- 2013 - 2015

Sales Associate, Aeropostale, Salem, NH --- Winter 2009

VOLUNTEER EXPERIENCE

Child and Family Services,

Acquired broad working knowledge of social work with homeless teens.

Recognized for dependability and positive attitude.

Acted as a positive role model, inspiring participating teens to use alternative methods to solve disputes.

Ensured safety and well-being of all participants while utilizing excellent interpersonal skills.

Played games and engaged in constructive dialogue with participants on a weekly basis.

Enhanced listening, communication, and interpersonal skills.

New Horizons soup kitchen/food pantry

Served meals for the less fortunate people of the Manchester area.

Recognized for flexibility and commitment.

Engaged in positive dialogue with incoming people.

Acquired a broad understanding of the procedures and processes of the soup kitchen and food pantry.

SKILLS

Computer Skills

Microsoft Office

oWord

oExcel

oOutlook

oPowerPoint

Internet research

Data entry

Basic website creation and design

Personal Skills:

Organization

Time management

Planning/Scheduling

Multi-tasking

Customer service/Follow-up

Communication (Written and Verbal)

Languages

English: Native Speaker

German: Advanced

HONORS/AWARDS:

Dean’s list: All Eligible Semesters

Awarded Presidential Scholarship: based on Academic performance and leadership potential

The National Honor Society: Member

Invited into:

oHonors Program

oDelta Epsilon Sigma

STUDY ABROAD:

Mannheim, Germany(2010)

Completed three-week program while immersed in German culture. Lived and experienced German society firsthand through a host family. Gained cultural awareness and hosted students in return.

CLUBS:

Muslim Student Association, Secretary

Acquired community service experience and awareness of different religious values. Required to organize sufficiently and portray a positive image of the organization on campus. Accurately informed others about the organization as well as the goals of the organization through public events.

Multicultural Student Coalition, Member

Acquired a clear understanding of diverse social cultures. Engaged in knowledge enhancing dialogue. Obtained teamwork and planning skills. Applied leadership skills as a mentor to freshmen in the transitions program. Informed others about the German language and culture during multicultural events.

REFERENCES:

Leeann Brooks, Lawyer

Email: acvnzx@r.postjobfree.com

Julia Feldhaus, German Professor

Email: acvnzx@r.postjobfree.com

Joel Dube, Colorguard

Instructor

Email:acvnzx@r.postjobfree.com



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