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Product Manager

Location:
Toronto, ON, Canada
Posted:
July 18, 2016

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Resume:

Amrendra Yadav

*** *** ***** ****, *** Code: M*C 1T1, Toronto, Ontario, Canada

E-Mail: acvnxj@r.postjobfree.com. Contact Number: +1-514-***-****

PERSONAL SUMMARY

Committed and highly focused product manager with a comprehensive knowledge and understanding of Life Insurance business. Responsible for product planning and execution throughout the product lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with the IT, sales, marketing and other operational support departments to ensure organizational revenue goals are met and customer needs are addressed.

Result oriented, strong motivator and team player with effective leadership, communication, decision making, problem solving and interpersonal skills. Easy going by nature and able to get along with both work colleagues and senior managers, currently looking for a suitable position.

PROFESSIONAL EXPERIENCE

Product Development

Product marketing

Product Strategy

Product Management

Rewards and Recognition

People Management

Project Management

Product Promotions

Team Building / Mentoring

Competitive Analysis

Gap Analysis

Liaison / Coordination

Sales support/ Product Training

Data Analysis and Recommendations

Bank Assurance

CAREER HIGHLIGHTS

Kotak Mahindra Old Mutual Life Insurance Co. – Product Manager September ’12 till May ‘16

Significant Highlights:

Product Planning, Development and Management

Planning, design and development of the Product Strategy and Calendar in alignment with sales, business partners and strategy.

Lead the organization knowledge in area of products through consumer, competition and industry studies

Track industry and product performance trends, define target segments and recommend new product ideas or modification of existing products

Working with Actuarial team on analyzing pricing and answering IRDAI queries on product

Handle queries/complaints related to products.

Process and compliance

Establish best practice standards, develop process maps and operating procedures

Conduct Product Committee Meeting (PCM) on monthly basis comprising of CXOs

Ensure timely implementation of the product development plans through coordination/liaison with Sales, Actuarial, Underwriting, Claims, IT, Operations, Legal and Compliance.

Continuously working towards defining and enhancing product development and management processes to ensure they are efficient, sustainable and enable time bound delivery of the product plans.

Ensure compliance with regulatory (IRDAI) and internal guidelines

Product Communication and Support

Lead product communication development based on market research, competitive analysis and feedback including sales collateral, advisory tools, customer/sales presentations and leaflets that optimally positions and communicates product USP.

Plan and develop go-to-market plans for products, working directly with Marketing and Distribution Partners as necessary, to ensure the product positioning and key benefits are effectively communicated.

IDBI Federal Life Insurance Co. – Product Manager August ’11 till September ‘12

Significant Highlights:

Support in formulation and development of the product strategy, roadmap and development calendar, to be presented at bi-weekly Product Concept Committee (PCC).

Analyze market research studies for assessment and understanding of consumer usage & attitudes, industry & product performance trends and evaluate their impact on product strategy.

Document and deliver product functional requirement specifications and other related documents as required for use in the product development process through coordination and liaison with the Actuarial, Underwriting, Claims, IT, Operations, Legal and Compliance.

Conduct ongoing analysis of existing product suite & associated target markets of IDBI Federal/competitors to provide in-dept industry, market and competitive analysis.

Responsible for reporting and assessing proposed enhancements, major complaints and identify gaps in existing products to ensure continuous product portfolio improvements.

Provide analysis on product effectiveness & performance in IDBI Federal target markets through analysis of data.

Assist in development of packaging strategies and implement ongoing innovative product marketing programs by conducting market research, competitive analysis and business planning supported by ongoing visits to and feedback from customers/ non-customers to ensure that the product positioning and key benefits are clearly understood.

Work closely with Marketing, Sales and Training to assist and drive development of sales collateral & advice tools, customer presentations and sales training materials.

Responsible for activities during the entire project life cycle (conceptualization to launch) as project manager and being part of the team to ensure efficient & effective implementation of the identified projects.

Reliance Life Insurance Co. – Product Manager June ’08 till July ‘11

Significant Highlights:

Monitor & manage product development and maintenance projects to meet time and cost budgets.

Provide product related inputs in the development of strategic and operating plans, and present to Senior Management Committee (SMC)

Support ideation & design discussions for life product portfolio & provide analysis and support as needed to design appropriate life products to meet customer needs and profitability measures.

Implementation of new products and product changes in an orderly and timely fashion.

Develop and maintain detailed implementation plans, meeting minutes and business specifications.

Support interdepartmental implementation team i.e. Actuarial, Systems, Administrative, Marketing, Legal, Accounting, and Valuation, in order to deliver new products and product enhancements within the specified time frame.

Lead the interdepartmental test committee for new product introductions and product changes. This committee identifies systems functionality to be tested, develops the test sample and verifies IT processing.

Draft policy wordings for appointed actuary and legal sign offs.

Review all product specification, product manuals, product related agent training material, material produced for use by agents to facilitate sales, product related advertising materials and media materials, for technical accuracy.

Review information related to competitor products, their strategy and regulatory trends.

Support channels for query resolution on products.

Stek Systems Pvt Ltd. – Sales Executive May ’05 - June ’06

Significant Highlights:

Sales & Maintenance of IT systems and peripherals.

Troubleshooting of customer problems.

Primarily into business development from Govt institutions.

ACHIEVEMENTS:

Developed industry first increasing income savings product in Kotak Mahindra Old Mutual Life Insurance which surpassed the target of 2,500 policies during first month of launch

Whole life product designed in Kotak Mahindra Old Mutual Life Insurance selected for nomination in EFMA Awards 2016 which crossed INR 500 Million+ of new business in first three months of launch

Launched first insurance plan under child segment for IDBI Federal Life Insurance

Automated project management tracking by introducing & implementing project management software

Won Innovation award from Reliance Capital for the effort towards “cost rationalization on policy printing” project

EDUCATION & CREDENTIALS

PGDBM (Marketing & Finance) – NIILM-Centre for Management Studies, New Delhi, India in 2008

Bachelors of Commerce (B. Com) - Allahabad University, Allahabad, Uttar Pradesh, India in 2005.

Intermediate (+2) – Mary Lucas School, Allahabad, Uttar Pradesh, India ISCE Board

High School (10) – Boys High School, Allahabad, Uttar Pradesh, India ICSE Board

Other Educational Details & Certifications

1 year Diploma Course in Computer Hardware & Networking – Hi-Rel Info Genesis Centre, Uttar Pradesh, India

IC-33 Certification – Licensed Advisor by Insurance Advisor by Insurance Institute of India (III)

TRAINING DETAILS & PERSONAL INTERESTS

Centurion Bank of Punjab (May-June 2007)

Title:- Building Alternate Channels for Sourcing Loans Against Property (LAP) and Home Loans Duration:- 8 Weeks

Project Details:

Developing Alternate Channels for LAP and Home Loans

Competitive analysis and financial study of market in LAP and Home Loans.

Traveling, interacting with people and automobiles.

EXTRA CURRICULAR ACTIVITIES

Coordinator for EUREKA-2007 & Alumni Meet 2006 & 2007 held at NIILM-CMS.

Participated in B-Plan (Business Plan) contest held at NIILM-CMS.

Imparted basic computer hardware knowledge at a Government recognized school.

Set up a committee to collect charity for victims of 1999 Orissa, India flood calamity.

Actively participated in inter college level Debate competition.

WORK PERMIT

Open work permit for Canada



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