Customer Service Representative
Resume:
Virginia Hart
Chicago, IL **625
acvnvh@r.postjobfree.com
Experienced Customer Service Professional
Presbyterian Homes, Evanston - 2015
Receptionist – Calvin Beauty Salon
I scheduled appointments, greeted customers, answered phones, managed filing and other general office responsibilities.
Hermitage Art Company, Inc. - 2004-2014
Customer Service Representative
As an order entry/customer service representative I had daily contact with customers. I took and managed telephone, fax and website orders. For order entry, I am trained and familiar with the IBM AS400 system. Busy days were 300+ orders.
I was given the responsibility for organizing and managing the file room. Hermitage Art has over 30,000 customers.
I was also responsible for and was application trained for basic website updates, adding new products, changing prices etc. Their e-commerce site uses Magento.
Dr. Stamelos Medical Practice – 2003-2004
Receptionist
Managed appointment scheduling, insurance co-pay collections, file and office organization.
Swedish Covenant Hospital - 1996-1999
Managed Health Care Group
Processed primary care physicians patient referrals. Dealt will major insurance carriers. Basic office responsibilities, phone, mail, fax etc.
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