Bianca Miranda
Elmira, NY ***04
******.***********@*****.***
Objective:
To utilize years of customer service experience within an organization that has a reputation for achieving outstanding customer satisfaction.
Highlights of Qualifications:
Excellent verbal and written communicator in English and Spanish.
Computer literate.
Track record in winning customer trust.
Responsible for booking, typing, phones, filing, supply inventory, and general office procedures.
Relevant Skills
Administration
50 wpm on the keyboard.
Great at handling all paperwork accurately and neatly.
Receptionist experience
Maintain accurate records of billing, attendance, routines.
Customer Service and Sales
Ability to operate cash register and other credit machines.
Answering phones and directing calls to necessary individuals.
Answering questions in a timely fashion, referring to individuals that could answer the question.
Filing information in appropriate files.
Scheduling appointments.
Work Experience
Labor Ready, Elmira NY
(Customer Service, Housekeeping, Catering, Food Prep) 03/2015- current
Child Care Provider, Child Care Counsel, Elmira, NY 07/2003- current
Secretarial Support/Consultant, J.P.S. Carpeting, FL 01/2007- 08/2010
Cashier, Burger King, Elmira, NY 08/2005- 02/2006
Sales Representative, Cellular One, Old Bridge, NJ 09/1999- 03/2000
Volunteer Experience
Maintenance Worker (cook, childcare, youth ministry help, bus monitor) His Tabernacle, Horseheads, NY.
Animal care, Animal Shelter, Elmira, NY.
Education and Training
Paralegal,
Business Administration with an Asset Management Emphasis.