ALPA PATEL

Fremont, CA 510-***-**** acvnl6@r.postjobfree.com LinkedIn Profile

Project Manager / Analyst

An experienced Project Management professional offering 15+ years of success leading all phases of diverse technology projects. A Hands-on enthusiastic with an exceptional record of delivering cost effective, high performance technology solutions to meet challenging business demands. Extensive qualifications in all facets of information systems methodology from inception to deployment.

Excellent in building strong partnership with business leaders/stakeholders to collaboratively define and deliver change through innovative solutions to drive process improvements, competitive advantage and bottom-line gains. Proven ability to handle / prioritize multiple project deliverables in a highly dynamic, fast paced, global work environment.

CORE COMPETENCIES

Project Management System Re-engineering Change Management

Application Development System Integration Process Improvement

IT Management SAP Enterprise systems Test Management

Release Management Requirements Gathering Waterfall / Agile Methodology

EXPERIENCES AND ACHIEVEMENTS

NetApp, Sunnyvale, CA 2014 - April 2016

Program Lead, Data Center Migration

Creator and Owner of the migration roadmap of Business and IT Applications to a new data center. Identified migration timeline, strategy, and resource planning by collecting application information from cross-functional teams.

tImproved project delivery efficiency by defining Program structure and standardized processes

tFacilitated weekly/monthly status updates and SDLC Phase exit approval meetings with stakeholders and team members

tManaged standard Project documentation, Change Management, Risk/Issues log and resolutions

tAchieved migration completion and decommissioning of 35+ applications as per planned schedule

IT Project Manager, Hybrid Cloud

Implemented an orchestration tool, AppCenter, to provide IaaS services for Hybrid Cloud environment.

tElicited end users and cross-functional IT teams to create business requirements document

tPrioritized requirements and generated clear definition of the scope for current and future releases

tLead integration of AppCenter tool with Service Now

tDelivered test planning strategy and test case templates

tFacilitated daily test review meetings and reported testing progress

tProduced training documentation and trained Worldwide users

tIncreased productivity by 30% by providing automated self-service capability

tOn-time delivery of the product, provided competitive advantage for the customers

tAchieved customized and quality product by collaborating with vendor to complete development, testing, training and implementation as per PMO and SDLC guidelines

tImplemented new roles & responsibilities for managing change affecting people and processes

HEWLETT-PACKARD, Palo Alto, CA 2007 - 2014

IT Program Manager, SAP Enterprise Application

Accountable for planning and executing multiple large-scale Strategic initiatives involving transitioning, merging and re-engineering legacy Quote to Cash Enterprise processes onto new platform, SAP ERP system (SD/LO/MM/PP/WM/FI/CO/BW), to support Worldwide Software Supply Chain Services for internal/external customers.

tCreated project plans, balanced resources, managed risk and executed mitigation and contingency plans to keep project deliverables on schedule

tProduced quality product by working directly with business users, other cross functional project leads, vendors and ongoing operations in all phases of the development lifecycle

tConducted Business Requirements gathering sessions in the form of questionnaires and business scenarios with the end users, subject matter experts (SME) and the developers

tFacilitated Gap analysis meetings to identify customized development and Change Management requirements

tFacilitated SDLC Phase exit deliverable review and approval meetings with stakeholders

tDefined and managed migration of Product, Vendor, Customer, and Finance master data from legacy to SAP application

tWorked extensively with Data Extraction, Data Profiling, Data Cleansing, Data Enrichment, BDC, BAPI IDocs

tDesigned customer interfaces using EDI to receive orders and sending shipment confirmation

tEnsured smooth implementation of change management by defining new security profiles and roles with business managers to meet new processes and SOX compliancy

tFacilitated daily test meetings to review testing progress and defect resolutions

tEnsured a common understanding by setting program framework/guidelines and expectations for the project timeline and deliverables with the stakeholders and team members

tManaged global team of 15+ developers to achieve customize solutions to meet business goals

tIncreased user confidence and adoption of the new system by building open/honest relationship between IT and Business managers throughout the project lifecycle

tReduced IT costs by eliminating 23+ legacy applications

tIncreased business operational efficiency by 35% by achieving integration of order fulfillment processes onto a single strategic SAP platform

tYielded savings of $200K per quarter by consolidating and upgrading multiple SAP systems into Next Generation Data Center (NGDC) with zero post implementation issues

HEWLETT-PACKARD, Palo Alto, CA 1994 - 2006

Development Manager, SAP Enterprise Application

Lead a worldwide IT team that supported WW software delivery operations of over 200 business users. Managed SAP and Legacy application enhancements and improved IT operations efficiency by setting quality standards and procedures.

tMaintained a budget of over $2M and consistently met financial targets by keeping costs low using the outsourcing model

tDeveloped templates and redesigned processes to ensure quality product was successfully implemented in production with minimum impacts.

tEstablished standards for software development and practices, including naming convention, design specification templates, code review process, unit test approaches, testing standards, and implementation checklist.

EDUCATION & CERTIFICATIONS

Bachelor of Science, Computer Science with Business Management minor,

California State University, East Bay, CA

Certified Scrum Product Owner (CSPO) and Scrum Master(CSM) by Scrum Alliance

Trained in PMBok, Project Management Methodologies

TECHNOLOGICAL TOOLS

SAP ECC, HP Application Lifecycle Management (ALM), HP Project and Portfolio Management Software (PPM), ProSight, Microsoft Project, MS Excel, MS Visio, MS PowerPoint, MS SharePoint, MS Outlook, ABAP coding language, SQL, XML, EDI, IDOCs, Service Now, Remedy

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