HR, clerical, customer service

Christie Arthur

Summary

Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company. Highlights

Self-starter

Deadline-oriented

Problem resolution

Microsoft Office proficiency

Dedicated team player

Spreadsheet development

Accounts receivable

Effective time management

Meticulous attention to detail

Excel spreadsheets

Accomplishments

Multitasking - Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Administration - Answered multiple phone lines, transferred calls to corresponding departments, filed records and billed accordingly.

Customer Service - handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. Experience

Director

August 2015 to April 2016

Silver Sage Senior Center Wells, NV

Maximized employee retention by creating positive work environment. Designed promotional materials.

Monitored ongoing expenses relative to budget projections. Established and maintained effective communication system. Organized files, developed spreadsheets, faxed reports and scanned documents. Managed operations in accordance with budget requirements.

HR/Safety Manager

April 2014 to February 2015

Carry-On Trailer Winnemucca, NV

Conducted new employee orientation to foster positive attitude toward organizational objectives. Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Reviewed federal and state laws to confirm and enforce company compliance. Ran the bi-weekly payroll process.

Facilitated monthly meetings to develop strategies that would positively influence workplace relationships. Events Coordinator

February 2012 to January 2014

Redcor Drilling Winnemucca, NV

I plan any events that may come up.

I also help with the monthly invoicing paying close attention to detail. 416 Edgebrook Lane, Spring Creek NV 89815

Cell: 775-***-**** - ********.******@*****.***

I also help out in any other areas that are needed. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Warehouse Clerk

March 2009 to May 2010

Cyanco Winnemucca, NV

Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms. Verify customer and order information for correctness, checking it against previously obtained information as necessary.

Direct specified departments or units to prepare and ship orders to designated locations. Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.

Advertising Representative

March 2006 to September 2008

Humboldt Sun/Mailbox News Winnemucca, NV

Explain to customers how specific types of advertising will help promote their products or services in the most effective way possible.

Provide clients with estimates of the costs of advertising products or services. Process all correspondence and paperwork related to accounts. Lab/Warehouse Tech

December 2004 to March 2006

Newmont Gold Twin Creeks Winnemucca, NV

Prepare documents, such as work orders, bills of lading, and shipping orders to route materials. Correspond with establishment representatives to rectify problems, such as damages, shortages. Requisition and store shipping materials and supplies to maintain inventory of stock. Customer Service/administrative clerk

December 2002 to March 2004

Orica USA, Inc Winnemucca, NV

Confer with customers by telephone or in person to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Determine charges for services requested, collect deposits or payments, or arrange for billing. Education

Diploma Highest Honors : Medical Billing Specialist, 2015 Stratford Career Institute St Albans, VT, USA

Associate of Arts : Business, 2009

Great Basin College Winnemucca, NV

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