Tabitha Loggins
Jackson, MS **209
601-***-**** (mobile)
Email: acvndj@r.postjobfree.com
SUMMARY
To obtain position in engineering or manufacturing where there are opportunities for career advancement and increase responsibility.
EDUCATION
JACKSON STATE UNIVERSITY- Jackson, MS
College of Science, Engineering, and Technology- Manufacturing and Design Technology Bachelor of Science in Industrial Technology, December 2014 PROFESSIONAL DEVELOPMENT
• Microsoft Office- Word, Excel, Access, and PowerPoint
• Electronic Drafting/Drawing, PLC- Programmable Logic Controllers
• Industrial Safety Management- First Line Supervision
• Advanced AutoCAD- Computer Aid Design and Drafting
• Nissan V-OP Training
WORK EXPERIENCE
(April 2012- Still Present) Production Technician, Nissan Canton, MS
• Review and examine scrap products and responsible for the collecting all documentations and verifying all countermeasures in all departments.
• Examine parts to ensure conformance to quality standards.
• Focuses on manufacturing processes and the standard of operation
• Injection molding experience operating various types of machinery, power & hand tools.
• Assemble and install various components on the Titan, Murano, Frontier, etc.
• Emphasize the importance of safety, reliability, and efficiency within my respective area of the plant
• Operate computerized and manual equipment for production process
(April 2011- Sept. 2013) Customer Service Representative, Lowes Jackson, MS
• Handled customer inquiries, complaints, billing questions and payment extension/service requests
• Interfaced daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.
• Team contributed to the company achieving the highest customer service ratings of 100%. Performance areas included communication skills, listening skills, and problem resolution.
• Training with emphasis on improvement of sales and customer satisfactory
• Assisted customers with refunds, orders, or exchanges
• Reviewed payment information and assisted with credit card applications
• Customer service assistance answering questions about warranties or placement of sales
(June 2010-Oct. 2010) Truck Loader, UPS Jackson, MS
• Prepared mailing equipment and scanned deliveries into the system for shipment
• Assembled, tested, and packed products for company improvement
• Maintained production logs and prepared documentation for weekly reporting
• Improved customer confidence, commitment, and satisfaction through safely packed equipment
• Handled the end process of customer orders including hand loading trucks
• Placed received materials in correct bin locations
• Labeled and stored all non-stock items, maintained cleanliness and neatness of warehouse
• Inspected condition and quantity of received materials before placing packages in the warehouse REFERENCES AVAILABLE UPON REQUEST