Juanita Walker

ISTQB Certified Tester Foundation Level (CTFL)

Cell: 770-***-****

Email: acvna6@r.postjobfree.com

Professional Experience:

DSS, Inc. 03/23/2015 - Present

Senior Quality Analyst

Responsibilities:

Manual testing in an agile environment, attend daily scrum calls, weekly Show and Tells and biweekly scrum planning.

Perform unit, regression and functional testing of windows web service and web based (java) applications based on BRDs and FSDs.

Assist in with the interface automated testing by setting up test data and log verification.

View XML sent and received files for data accuracy.

Perform back end validation using SQL Server Management 2012

Use of Rally Dev for the management of user stories and defect tracking.

Use of HP Quality Center for test execution and defect management.

Perform peer reviews of completed test scripts and supply feedback to fellow testers.

Analyze and dissect system requirements and technical specifications (BRDs and FSDs) to create and execute test cases

Write test cases and execute testing within a web service environment

Defect management - Plan, document, evaluate and track defect testing results to ensure system applications are minimally free from defects

Aid in the software implementations and deployments by assisting with User acceptance testing, Functional testing, regression testing, integration testing and End to End testing of the application and processes - evaluating the results based on business and operational requirements for the product release

Experience with EDI standards and processing (HIPAA Eligibility Transaction System)

Create and maintain test cases in Quality Center (QC/ALM) or Share Point

Oxford and Associates 06/23/2014 - 12/19/2014

Consultant/Summa Health System

Senior Quality Analyst

Responsibilities:

Manual testing of the web application in an Agile environment.

Create traceability of requirements and bugs by creating test plans, test strategies, test suites, and test cases for automated and manual testing using Microsoft Test Manager (MTM) and Visual Studio 2010 (TFS). Maintain test cases and other documents in SharePoint. Backend validation using SQL

Create test plans and test cases using BRDs and FSDs.

Test the Medicare enrollment data, credit card details and billing invoices using the Amisys utility dashboard.

Test the data flow and security of the new SR ticketing system - IS Track

Test the Medicare Enrollment application - test the member flow and security of the SummaCare Healthcare management application where Medicare members, healthcare providers and administrators can access Medicare enrollment forms and access claims, benefits, authorizations and other Medicare updates.

Test the Medicare Claim entry, eligibility and authorization processes( front end and back end validation)

Provide recommendations on testing and process improvement for the test cycles

Perform regression and functional testing of window and web based applications.

Back end validation using SQL Server Management 2012

Randstad Technologies 10/15/2012 – 05/2014

Consultant/Charles Schwab

Senior Quality Analyst

Responsibilities:

Aid in the software implementations and deployments by conducting User acceptance testing, Functional testing, regression testing, integration testing and End to End testing of the application and processes - evaluating the results based on business and operational requirements for the product release

Test execution of the Kronos Workforce Central Application.

Test execution of the Investment Election Application – Test election confirmations.

Using PEGA, validate the workflow and business processes

Backend validation using SQL.

Design and develop test plans and detailed test cases from product functional specifications and business requirements while evaluating other Development documentation for accuracy and completeness.

Perform testing and analysis of business issues - provide recommendations for possible solutions while working with business users, ensuring that business needs are being met.

Complete documentation of test strategies working closely with the Development and Business teams to ensure successful implementation of business requirements.

Analyze and dissect system requirements and technical specifications to create and execute test cases

Write test cases and execute testing within a web service environment

Defect management - Plan, document, evaluate and track testing results to ensure system applications are free from defects

Assist business users in defining User Acceptance Testing, test cases and plans

Create and maintain test cases in Quality Center (QC/ALM) and Team Foundation Server (TFS) or Share Point

Medco Health Solutions 6/2010 – 10/13/2012

Senior Quality Assurance Analyst

As member of the Business Innovation and Agility Center group:

Coordinate deliverables with all COE, business, and core development organizations for multiple projects as needed to ensure critical business objectives are met.

Participate in the inception and elaboration project phases including Use Cases and Direct Capture of Objectives (DCO) using Pega

Work in partnership with Process Architect and BPM COE team to drive inception project deliverables and ensure all of the desired system functionality is documents (normal, alternate, and exception path logic)

Facilitate scope management and change control procedures in partnership with BIAC leads

Responsibilities:

PEGA QA testing for Med D applications related to the Enrollment, Billing, and Fulfillment workflows in an agile environment.

IVR – Create and execute test cases for inbound call routing based on various customer campaigns to ensure that the customer call is routed correctly and that the correct orders are disbursed

CTI/Genesys – Create and execute test cases for inbound and outbound call details to ensure that the correct customer details are populated.

ETL, data extraction and data analysis, using queryman and SQL manager, run queries to ensure that the correct data has been migrated into new databases. Use Cognos to report on findings

Citrix – Validate that various offsite users can appropriately access the system

Cybersource – Create and execute test cases for credit card testing of the Pre-adjudication and AR processes, ensuring PCI regulations

SSI/270/271 837 EDI process - Create and execute test cases to ensure that the correct providers are contacted during payor process testing

Kronos – Create and execute test cases for HR time keeper

Managing the offshore QA team by effectively communicating through various means - mentor others on source code control, defect tracking systems, and operating systems.

Assist in the deployment and integration of new software updates by conducting connectivity testing and training to off shore team

Manage the current Service Level Agreements (SLA) by managing & tracking the test deliverables during test execution while documenting and coordinating the change control processes.

Design and develop test plans and detailed test cases from product functional specifications and business requirements while evaluating other Development documentation for accuracy and completeness.

Identify opportunities to improve the efficiency/effectiveness of business processes using technology and user interface design by performing workflow analysis

Create and execute test scripts using QC/ALM and Test Manager

Hunter Technical Resources

Consultant - Keane Federal Systems 3/2008 – 10/2009

Automated Software Engineer/Senior Quality Analyst for Air Force Logistics application

Responsibilities:

Tested data transformations thru Web Services and Web APIs using HTTP, SOAP and XML formats - Firmware testing and validation of scan gun and other tracking devices.

Design and develop test plans and detailed test cases from product functional specifications and business requirements while evaluating other Development documentation for accuracy and completeness.

Completed workflow analysis to develop and monitor performance metrics, build test metrics and benchmarks used in developing and testing initiatives including both vendor and in-house development and testing, ensuring the timely delivery of testing results -track projects using MS Project. Develop testing strategies and plans – created testing framework

Aid in the software implementations and deployments by conducting User acceptance testing, Functional testing, regression testing, integration testing and End to End testing of the application and processes - evaluating the results based on business and operational requirements for the product release.

Plan and manage testing efforts through the QA process by assigning testing responsibilities. Develop, execute and maintain test plans using technical requirements and design specifications as input, analyze test results, perform data validation.

Create Automated and Load test scripts in QTP and JMeter, write and update current automated test scripts - using VB script, update and maintain function libraries and object repositories. Integrate QTP test scripts and defects into Quality Center.

Defect tracking, analysis and reporting using Quality Center (QC) to ensure appropriate escalation processes are put into place to resolve defects and change management needs.

Provide regular status reports and updates by creating reports in Quality center

American International Group, Inc. (AIG) 11/2005 – 3/2008

Senior Quality Analyst for Insurance industry

Responsibilities:

Insure data security within and between systems. End to end validation of XML, SOAP and XSL transformations and security thru WebSphere DataPower. Test and validate data transformation and security validation of PEGA rules. End to end, regression and integration testing of data transformation and PEGA rules thru Comparative Raters and Real Time Rating applications.

Authenticate customer information thru WebSphere DataPower SOA and PEGA. Test rates and validation thru mainframe, UNIX or SQL (writing queries).

Tested Web Services and Web APIs using HTTP, SOAP and XML formats.

Generate suitable test data that validated the requirements and business rules of the application, by reviewing requirements documents, system concept documents and functional and technical design documents.

Created process flows using Visio, Managed projects and reports using Microsoft Project, Crystal Reports and Lotus Notes.

Develop and monitor performance metrics, build test metrics and benchmarks used in developing and testing initiatives including both vendor and in-house development and testing.

Manage testing efforts by assigning testing responsibilities.

Created and maintained automated and Load test scripts in QTP, and JMeter.

Write and update current automated test scripts using VB script, update and maintain function libraries and object repositories.

Integrate QTP test scripts and defects into Quality Center.

Defect tracking, analysis and reporting using Quality Center (QC).

Provide regular status reports and updates.

Lead meetings between onshore and offshore teams to create a cross-functional working environment; manage the current Service Level Agreements (SLA) & Operational Level Agreements (OLA) thru the onshore and offshore team testing efforts by managing & tracking the test deliverables during test execution while documenting and coordinating the change control processes.

Completed the workflow analysis and traceability matrix for maximum test coverage. Maintain project direction in MS Project

Dialog Medical 10/2004 – 11/2005

Business Analyst for the Veterans Administration

Responsibilities:

Working knowledge of hospital data workflows between departments and systems, EDI standards and Data Warehousing, tested e-business, storage management and disaster recovery and Electronic Signature Codes; validated data integrity and security using different web browsers and various connectivity methods, ensuring that patient information is securely carried from one application to another. Health Level 7 standards (HL7)\

Computerized Patient Record System (CPRS), Veterans Health Information Systems and Technology Architecture (VISTA)

Meet with users at the VA sites to gather business specifications and requirements. Writing and updating business requirements use test cases and training manuals. Analyze functional and technical specifications to produce test plans and test scripts.

Supported the delivery of high-quality information systems by leading the effort to plan, execute, and document results of tests of new or revised system capabilities, including the primary responsibility for determining whether new or revised system capabilities have been adequately tested for release to users in production - Firmware testing and validation of mobile electronic signature capture device

Conducted user acceptance testing, regression testing, functional testing, integration testing and end to end testing, evaluating the results based on business and operational requirements for the product release

Write the business requirements and test the VA’s electronic signature capture pad and the data warehousing application as regulated by the US Government and JCAHO, using HTTP protocols, ensuring complete Internet security. (EDI)

Contact this candidate